...Name of the Student: Md.Umar Faruk Students ID: 091200139 Section: Name of the course: Business Research Method (BRM) Course code: BUS # 302 Department: Department of Business Research Name of the University: Eastern University Course instructor: Mr. Moniruzzaman Khan Designation: Senior lecturer Institution: Eastern University Table of contents List of the contents Page number Table of contents ………………………….…………………………….…….…………..……02 Abstract …………………………………………………………………………………………03 Purpose …………………………………………………….………………………….…03 Background ……………………………………………………………………………..03 Scope………………………………………………………………..……………………03 Objectives ……………………………………………………………………………………….04 Overall objective …………………………………………………….…………………..04 Specific aims …………………………………………………………………………….04 Research design and Methods ……………………………………………...…………………05 Population and Sample Study ……………………………………...……………………05 Sample Size ……………………………………………………...………………………05 Source of Data ………………………………………………...…………………………05 Collection of Data ……………………...………………………………………………..06 Data Management …………………………………………...…………………………..06 Data Analysis Strategy ……………………………..…………………………………...07 Strengths and Weaknesses …………………………………………………………………….08 Strengths ……………………………………………………………...…………………08 Weaknesses ……………………………………………………………………………...08 Timeframes ………………………………………………………...…………………………...09 Tentative time table ……………………………………………….……………………..09 References ………………………………………………………...
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...No: - 01 The proposal submitted as a partial requirement of BRM course on the research Topic “Determination of customer satisfaction level of BRAC Bank Ltd.” Prepared for:- Md.Zamanur Rahman Associate Professor Faculty of Business Administration Eastern University Sec : 3 Subject Code: BUS (302) Subject Title: Business Research Methods Prepared by:- Name ID Md. Imtiazul Haque 123200002 Shubha Banik 123200098 LETTER OF TRANSMITTAL April 17, 2015 Md. Zamanur Rahman Associate Professor Faculty of Business Administration, Eastern University Subject: Submission a Report on “customers’ satisfaction level of BRAC Bank Ltd.” Dear Sir, The report at your hand is on customer satisfaction level of BRAC Bank Ltd. You assign us to prepare this report as a part of the Business Research Methods (BUS-302) course requirement. I make a short recherché to do our report. While preparing this report, I have tried to follow your instructions given in the class. I believe our report contains information help us to make a clear recognize about Promotional Management. I really enjoyed doing such a challenging assignment. If you have further queries regarding this paper, I gladly remain...
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...BRM/353 Apple iPad Air Promoted and proposed by Apple Inc., the iPad is and iOS operated line of tablet computers. The first tablet computer designed by Apple was the Newton MessagePad 100, which was announced in 1993. Apple had also established a sample PowerBook Duo based tablet, which was known as the PenLite, but chose not to retail it to prevent having an effect on the MessagePad sales. In 2007, Apple decided to re-enter the mobile-computing markets and introduced the iPhone. The iPhone is smaller in size than the iPad and features a mobile phone and a camera while also initiating the finger-sensitive multi-touch touchscreen of Apple's iOS mobile working structure. The release of the iPad had been assumed for numerous years by the end of 2009. Many rumors spoke mainly about “Apple’s tablet” and suggested names such as the iTablet. In January of 2010, Steve Jobs introduced the iPad at an Apple press conference in San Francisco (Ritchie, R. 2014, October 6). The first Apple iPad was released in April of 2010. The use of the iPad is constructed throughout the device's wide range of a touch screen, which includes a simulated keyboard. The iPad contains already installed Wi-Fi and on certain styles, a cellular connection. On a financial conference call in October of 2010, Steve Jobs stated that Apple retailed more iPads than Mac computers for the fiscal quarter. Before the actual unveiling of the iPad 2, Apple retailed more than 15 million iPads that were first-generation...
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...standard costing, etc. 2. Course Duration The course will have 45 sessions of 60minutes duration. 3. Course Contents Assignment of sessions to the modules of course is as follows: Module No. | Modules/ Sub modules | Sessions | Marks (Uni. Exam) | I | Cost Management and Cost EstimationCost and Management Accounting OverviewVarious Cost Concepts. Cost Estimation approaches, tools and techniques | 9 | 20 | II | Cost allocation and Job/ batch CostingCost Allocation, Activity Based and Target CostingJob and Batch Costing Introduction to the concept of operating costs | 9 | 20 | III | Costing MethodsOperating Costing. Process Costing and Joint and By product Costing. | 9 | 20 | IV | Management ApplicationsMarginal (Variable) Costing and Absorption Costing Decision Involving Alternative Choices and Pricing DecisionsMake-or-Buy | 9 | 20 | V | Planning, Control and Decision MakingBudgeting and Budgetary Control SystemStandard Costing and Variance AnalysisContemporary Issues like Kaizen Costing, Target Costing, Life Cycle Costing, and Cost Audit and Cost Accounting Standards | 9 | 20 | 4. Teaching Pedagogy: The course will use the following pedagogical tools: (a) Case discussion covering a cross section of decision situations. (b) Discussions on issues and techniques (c) Projects/ Assignments/...
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...Shanti Business School PGDM Batch 2015-17 Semester II Course Outline 1 Shanti Business School, Ahmedabad PGDM 2015-17: Program Structure Semester-1 Semester-2 Semester-3 Semester-4 Course credit Course credit Course credit Language Skills @ Written Analysis & Communication @ Soft skills II @ Employability Skills @ IT & MIS 2 Soft skills I @ Computing skills 2 Social Media Marketing @ 2 Legal Aspects of Business 2 Business Strategy 3 Management Control Systems 3 Micro Economics 3 Macro Economics 3 Business Environment 3 Business Ethics & Corporate Governance 2 Quantitative Methods-1 3 Business Research Methods 3 Quantitative Methods-2 3 Core Elective-1 3 Core Elective1 3 Core Elective-2 3 Core Elective2 3 Elective-1 3 Elective-1 3 Elective-2 3 Elective-2 3 Grand Project-1 3 Grand Project-2 3 Principles of Management Basic Building Blocks Autumn Break Executive Skills Organisational Behavior Human Resources Management 3 Marketing Management 1 3 Marketing Management -2 3 Understanding Financial Statements 3 Financial Mgt 3 Operation Management Management Domain 3 3 Basics of Business Planning 2 Electives Credits Autumn Break credit SUMMER INTERNSHIP Course ...
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...Swot banking The rise of retail lending in emerging economies like India has been of recent origin. Asia Pacific’s vast population, combined with high savings rates, explosive economic growth, and underdeveloped retail banking services, provide the most significant growth opportunities for banks. Banks will have to serve the retail banking segment effectively in order to utilize the growth opportunity. Banking strategies are presently undergoing various transformations, as the overall scenario has changed over the last couple of years. Till the recent past, most of the banks had adopted fierce costcutting measures to sustain their competitiveness. This strategy however has become obsolete in the new light of immense growth opportunities for banking industry. Most bankers are now confident about their high performance in terms of organic growth and in realising high returns. Nowadays, the growth strategies of banks revolve around customer satisfaction. Improved customer relationship management can only lead to fulfilment of long-term, as well as, short-term objectives of the bankers. This requires, efficient and accurate customer database management and development of well-trained sales force to develop and sustain long-term profitable customer relationship. The banking system in India is significantly different from that of the other Asian nations, because of the country’s unique geographic, social, and economic characteristics. Though the sector opened up quite...
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...PROJECT REPORT ON HR PRACTICES IN TATA CONSULTANCY SERVICES Guided by: Submitted by Titiksha Patidar(HRF058) Acknowledgement This is to acknowledge the quality help that was provided by the Institute-ITM and the related faculty in successfully completing the HRSS project on “HR practices in TCS”. We highly obliged and thankful to the faculty,Prof Dr. Snigdharani Mishra for all her patient guidance and help in successfully completing the project. Our special thank to Mr. Mohhamad Javed (Manager HR, TCS) and Mr. Divya Prakash Purohit ( Software Engg.,TCS). TABLE OF CONTENT 1. Introduction..........................................................................................3 1.1. History of Company...................................................................3 1.2. About the Company...................................................................3 1. HR Group in TCS................................................................................4 2. Manpower Planning.............................................................................5 3. Recruitment Process............................................................................5 4. Training &...
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...Chapter 1 THE PROBLEM AND ITS BACKGROUND Introduction Social media had been a massive part in every household. Technology had given us a great deal and helped us with our tasks and made everything easy. We know that social media sites like (Google+, Twitter, Facebook and Yahoo) had introduced us in many methods that can connect people easier. Social media sites had been a popular means to connect with other people over the Internet. During the 1980's home computers were becoming more common in every household and social media sites were becoming more refined. According to Hendricks, (2013) The Internet relay chats, or IRCs, were first used in 1988 and were popularized into the '90s. The first popular social media site, Six Degrees, was created in 1997. The site enabled its users to upload a profile and make friends with the other users. By 2006, Facebook and Twitter both became available to users throughout the world. These sites still remain as the most popular social network on the Internet. After the success of these social media sites, other sites like Tumbler, Spotify, Foursquare and Pinterest began appearing to fill specific social network niches. Furthermore, Hendricks (2013) emphasized that, "there are a tremendous variety of social networking sites, and many of them can be linked to allow cross posting. This creates an environment where users can reach the maximum number of people without sacrificing the intimacy of person-to-person communication. We can only speculate...
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...Para os meus pais, porque "o valor das coisas não está no tempo que elas duram, mas na intensidade com que acontecem. Por isso existem momentos inesquecíveis, coisas inexplicáveis e pessoas incomparáveis" como vocês! Obrigado por tudo, Filipe Abstract The Retail Banking Industry has been severely affected by fraud over the past few years. Indeed, despite all the research and systems available, fraudsters have been able to outsmart and deceive the banks and their customers. With this in mind, we intend to introduce a novel and multi-purpose technology known as Stream Computing, as the basis for a Fraud Detection solution. Indeed, we believe that this architecture will stimulate research, and more importantly organizations, to invest in Analytics and Statistical Fraud-Scoring to be used in conjunction with the already in-place preventive techniques. Therefore, in this research we explore different strategies to build a Streambased Fraud Detection solution, using advanced Data Mining Algorithms and Statistical Analysis, and show how they lead to increased accuracy in the detection of fraud by at least 78% in our reference dataset. We also discuss how a combination of these strategies can be embedded in a Stream-based application to detect fraud in real-time. From this perspective, our experiments lead to an average processing time of 111,702ms per transaction, while strategies to further improve the performance are discussed. Keywords: Fraud Detection, Stream Computing, Real-Time...
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...Para os meus pais, porque "o valor das coisas não está no tempo que elas duram, mas na intensidade com que acontecem. Por isso existem momentos inesquecíveis, coisas inexplicáveis e pessoas incomparáveis" como vocês! Obrigado por tudo, Filipe Abstract The Retail Banking Industry has been severely affected by fraud over the past few years. Indeed, despite all the research and systems available, fraudsters have been able to outsmart and deceive the banks and their customers. With this in mind, we intend to introduce a novel and multi-purpose technology known as Stream Computing, as the basis for a Fraud Detection solution. Indeed, we believe that this architecture will stimulate research, and more importantly organizations, to invest in Analytics and Statistical Fraud-Scoring to be used in conjunction with the already in-place preventive techniques. Therefore, in this research we explore different strategies to build a Streambased Fraud Detection solution, using advanced Data Mining Algorithms and Statistical Analysis, and show how they lead to increased accuracy in the detection of fraud by at least 78% in our reference dataset. We also discuss how a combination of these strategies can be embedded in a Stream-based application to detect fraud in real-time. From this perspective, our experiments lead to an average processing time of 111,702ms per transaction, while strategies to further improve the performance are discussed. Keywords: Fraud Detection, Stream Computing, Real-Time...
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...1. Introduction Strides in the field of technology have redefined the role and structure of an IT department in a Bank. Rapid strides in the field of technology redefined the use of technology in a banking. The fact that using better technology and systems, banks can garner more customers, retain existing ones and channel more of the customers business to its counters has forced business department to now look at IT as an effective marketing tool. On the operational side, the power of IT in reducing transaction costs, providing better customer service and offering an over-all customer convenience has basically made this a win-win situation for both banks as well as its clients. These have become the main drivers for getting IT the importance it has got in banks in recent times. The nerve centre of technology in a bank’s IT dept. is the ‘Core Banking System’. This paper aims at understanding the role of core systems, the scope of core systems, evaluation methodologies adopted by banks in selecting core systems, typical pitfalls in implementations, and recent and future trends in the core systems. II. What is a Core-Banking System? Core banking systems are basically the heart of all systems running in a bank and it forms the Core of the bank's IT platform. Amongst other functionalities, it provides the customer information management, central accounting and the transaction-processing functions, which by far are the most fundamental processes in a bank. With the advancement...
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...Table Of Content Army Programs ........................................ 4 ASAP - Army Substance Abuse Program ..................... 29 ACS - Army Community Service ........................... 32 ACES - Army Continuing Education Center ................... 34 AER - Army Emergency Relief ............................ 37 Army Sexual Assault Prevention and Response Program ........... 40 EO - Equal Opportunity ................................ 44 AFAP - Army Family Action Plan .......................... 48 ARC - Army Red Cross ................................. 50 Army Reenlistment / Retention Program ...................... 51 Army Safety Program .................................. 53 Army Sponsorship Program .............................. 55 QOLP - Army Quality of Life Program ....................... 56 BOSS - Better Opportunities for Single Soldiers ................. 57 CHAMPUS / TRICARE ................................ 58 DEERS - Defense Enrollment Eligibility Reporting System .......... 59 NCODP - Noncommissioned Officer Development Program ......... 60 Weight Control ....................................... 62 Physical Training ...................................... 66 Weapons ............................................ 70 M136 AT4 - Rocket Launcher ............................ 120 M16/A2 - 5.56 mm Semiautomatic Rifle ..................... 123 M4 - 5.56 mm Semiautomatic Rifle ........................ 130 M18A1 - Antipersonnel (Claymore) Mine .................... 137 M2 - .50 Caliber...
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...2011-06-25 School of Economics and Management Lund University Department of Business Administration The Use of Management Control Systems in the Hospitality Industry Supervisor: Per-Magnus Andersson Authors: Richard G. Sicari Fredrik J. Söderlund i Abstract Title: Seminar Date: Course: Authors: Advisor: Key Words: The Use of Management Control Systems in the Hospitality Industry 2011-06-01 BUSP02: Master Thesis in Accounting and Management Control Richard G. Sicari and Fredrik J. Söderlund Per-Magnus Andersson Hospitality Industry, Management Control Systems, Performance Measurement, Contingency Approach, Multiple Case Study The purpose of the thesis is to describe and analyze the use of management control systems in the hospitality industry. Purpose: Methodology: The study is mainly a descriptive, multiple case study based on deductive reasoning. However, explanatory elements occur. The nature of the study is to a large extent qualitative and is primarily based on interviews and analysis of current management control tools. The analytical strategy includes pattern matching, explanation building and cross-case synthesis. Theoretical Perspectives: The main text editions included are Anthony and Govindarajan (2003 & 2007), Lindvall (2001), Merchant and Van der Stede (2007) and Samuelsson (2004). Furthermore, the use of management control systems in the hospitality industry is examined using literature such as Harris (1995), as well as other articles. Empirical Foundation:...
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...Inquire, Inspire and Innovate BRM 2044 RESEARCH METHODS FOR BUSINESS The Factors Affecting the Purchase Intention of the Consumers toward Smartphone. TRIMESTER 2, 2012/2013 Lecturer: Wendy Teoh Ming Yen Lecture section | BM 202 | | Student’s Name | Student’s ID | Student’s Major | Signature | (Group Leader)Member 1: | THEO WAI KIAN | 1102700074 | BANKING AND FINANCE | | Member 2: | MAH JIA YEE | 1102701193 | BANKING AND FINANCE | | Member 3: | CHEN ZI XIANG | 1111112600 | HUMAN RESOURCE | | Member 4: | TAY KHENG GUAN | 1101106830 | HUMAN RESOURCE | | Table of Contents Index Page Cover Page 1 Contents 2-3 Chapters 1: Introduction 4-11 1.1 Introduction 4-6 1.2 Background of the research and research question 6-7 1.3 Research objectives 8 1.4 Significance and justification of the study 8-9 1.5 Research scope 9 1.6 Definition of the key terms 10 1.7 Organizational of Research 11 Chapters 2: Literature Review 12-19 2.1 Introduction 12 2.2 The theory 12-13 2.3 Dependent variable 13-15 2.3.1 Purchase intention of smartphone 14-15 2.4 Independent variables 15-19 2.4.1 Product features 15-16 2.4.2 Price 16-17 2.4.3 Brand name 17-18 2.4.4 Social influences 18-19 2.5 Conclusion 19 Chapters 3: Research Methodology 20-29 3.1 Development of Research framework and hypotheses 20-22 3.1.1 Social influences 21 3.1.2 Product features 21 3.1.3 Brand names 22 3.1.4 Price 22 3.2 Research...
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...FINANCIAL ACCOUNTING INFORMATION AND THE RELEVANCE/IRRELEVANCE ISSUE (Global Business & Economics Review Volume 5 No.2 December 2003 pp:140-175) Stanley C. W. Salvary, Canisius College ABSTRACT Some current research conclude that the numbers in financial statements are not relevant for three basic reasons. The numbers: (1) are not isomorphic with capital market values, (2) do not have a future orientation, and (3) are un-interpretable since they are based upon five different measurement attributes. The lack of isomorphism argument is invalid since actual current performance is not identical with the capital market expectations of future performance. The lack of a future orientation argument is invalid since financial statements capture what has happened and not what is expected to happen. Since a single measurement attribute is required to produce meaningful measures, the un-interpretability argument holds. A unique measurement attribute is identified in this paper to address this problem I. INTRODUCTION In Statement of Financial Accounting Concepts No. 1: Objectives of Financial Reporting by Business Enterprises (SFAC1) [1978], the Financial Accounting Standards Board (FASB) maintains that the function of financial accounting is to generate information useful to a group of users (investors and creditors) for decision-making. The focus on that specific function (decision-making) leads to a concern for predictive value, as opposed to feedback value, in financial statements...
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