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Bsa/375 - Riordan - Part 1

In: Business and Management

Submitted By Shirle
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Riordan Manufacturing Service Request

BSA/375
March 17, 2014

Riordan Manufacturing Service Request
Key Stakeholders The first stakeholder of importance is the person submitting the service request, Hugh McCauley, the Chief Operations Officer (COO) of Riordan Manufacturing. Because the new system will build on the current system initially implemented as part of the financial system, the Chief Financial Officer (CFO), Dale Edgel, should be the second key stakeholder (Riordan 1, 2013). From there the list starts with the director of the Human Resources Department, Yvonne McMillian, as the third person of importance. Yvonne has the ability to direct the analysis team to the key users of the current system, plus provide permission for the team to conduct the necessary information gathering. Other key stakeholders include, but are not limited to * Andrea Gamby - Employee Relations Manager * Carl Green - Employee Relations Specialist (HQ) * Employee Relations Specialist from each Plant Site * Terri Carranza - Compensation & Benefits Manager * Anne Pham - Compensation Analyst * Silvija Peterson - Payroll Manager * Ana Richlich - Payroll/Tax Clerk * Eric Myers - Recruiter-Professional Staff * Marl Carillo - Training & Development Specialist * Chad Sterken - Safety Manager * Safety Technicians from each Plant Site

(Riordan 2, 2013). This list should include the people directly affected by the proposed system changes. No matter what method of information gathering is used during the analysis phase, all cautions need to be taken to ensure that all areas concerned have equal input into the uses of the current system and the necessary requirements for the new system.
Project Scope and Feasibility The Human Resources Department uses software originally designed for the Finance & Accounting (F & A)

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