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In: Business and Management

Submitted By lizhemeorui
Words 807
Pages 4
Activity 1
In your own words, describe the purpose of the operational plan and describe its relationship to the strategic plan.

The purpose of the operational plan is to focus on shorter term objectives usually within 1up to 3 years. For plans of 2 to 3 years, a more detailed breakdown of shorter time frames should be included within the body of the document. An operational plan provides detailed information on planning, resource, implementation and funding for projects normally developed from the strategic plan. An operational plan should contain indicators to measure progress and performance. When written an operational plan will be defined by the following questions
- Where are we now?
- Where do we want to be?
- How do we get there?
- How do we measure our performance?
Operational plans also comprise responsibility, allocation and contingency for variation

Activity 2
Consultation讨论会 can be undertaken both formally and informally. Outline some of the tools that can be used for formal consultation and discuss their various merits优点.

Forms of formal consultation can include: • Information sessions • Focus groups, workshops, Meetings • Feedback mechanisms • Invitations for submissions from stakeholders • Communications mechanisms such as email, intranet, newsletters or memos
These consultation processes can be used to gain valuable information from all stakeholders or can be refined to incorporate specific groups or interested parties. Consultation should be an ongoing process through any operational planning cycle.

Activity 3
In your own words, explain why Key Performance Indicators (KPIs) are an important part of the operational planning process.

KPI’s provide a clearly defined way to measure if an organizations goal is being achieved. Without them,...

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