Btec Business Studies Level3
Business and Management
Submitted By Vilja
Dear readers, curiosity I have decided to write this article. Due this article I will identify what Sale of Goods Act 1979, The Consumer Protection from Unfair Trading Regulations 2008, Consumer Credit Acts 1974 and 2006, Consumer Protection (Distance Selling) Regulations, Data Protection Act 1998, and Code of Advertising Practice are, and how these works within the business organisation (ASDA).
Sale of Goods Act 1979
This act gives a protection to a customer who is buying the ASDA’s goods. It is a contract between a customer and the seller. ASDA should provide main protections:
I. The seller must have the right to sell the goods
II. Goods sold by description must correspond to the description
III. Goods must be of satisfactory quality
IV. Goods sold by sample, the goods must correspond to the sample in quality
How the Act works:
ASDA’s new TV advertising was banned because it didn’t match the Sale of Goods Act’s rights. The advertising said that the customer can return any of the George’s clothes within 100 days but in reality, according to Sale of Goods act, a customer have the full rights to complain, return, or exchange a product within 6 years (if the product doesn’t apply to one of the four main protections above).
The Consumer Protection from Unfair Trading Regulation 2008
The Regulations introduce a general duty not to trade unfairly and seek to ensure that traders act honestly and fairly towards their customers.
To not to break the laws, ASDA should provide to the customers the legal production (which was bought from the real supplier or maid according to the laws). For example, ASDA will need to ensure its labelling complies with the Regulation.
Consumer Credit Acts 1974 and 2006
ASDA is organisation which offers not only food and clothes but also lends money to customers. It is also covering the following areas.
• content and form of credit agreements
• method of calculating annual percentage rate (APR)
• procedures relating to events of default, termination or early settlement
• credit Advertising
• extra protection on items costing over £100 and up to £30,000 paid by credit card
Consumer Protection (Distance Selling) Regulations
The Distance Selling Regulations were passed to protect consumers when they shop online or enter into other contracts at a distance from the supplier.
ASDA has one of these modern features such as SHOPPING ONLINE. You can purchase all the goods that the organisation offers to you straight from your home, to do that securely the company is following the Consumer Protection Regulation policy. To do that the organisation may ask you for personal information the protection of which covers the Data Protection Act.
Data Protection Act 1998
The Data Protection Act controls how your personal information is used by organisations, businesses or the government. Data Protection Act stops the organisation to share the private information about the customers (address, bank details, etc.) Act makes the information secure and protected against any kind of danger.
Code of Advertising Practice
This code suggests that the advertising must be responsible, must not mislead, and must not bring any damage to children, and there are a limits and specific rules for sectors like alcohol, gambling, motoring, health and financial products. So, when ASDA is launching the new advertising it should correspond.
Hope this article will help you in future.