...making decisions. The structure depends on the organisations objectives, purpose and strategy. The top layer of the structure usually has the most power and control of the businesses decisions.[1] There are several different organisational structures, these include flat, hierarchical and matrix. They all are in place to make sure that the business is set out in a clear way and is easier to see who is above who. The difference between hierarchical and flat structure is that there may only be two or three levels in a flat structure because they are designed for small businesses like a local hairdressers. [2]The matrix structure is where the employees have dual reporting relationships, generally to both a functional manager and a product manager. It is not set out like a hierarchical structure, instead it is set up as a grid.[3] RSCPCA [4] This organisational structure for the RSPCA is a hierarchical structure. A hierarchical structure is a structure that consist of several levels. It could also look like a pyramid where the senior members of staff are higher up the pyramid to show their authority. The hierarchical structure is normally used for...
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...Unit 21 - P6 After purchasing an item there are laws and legislation that protect you as a consumer, specifically the “Sale of Goods Act, 1979” and “Sale of Goods and Services, 1982”. In this situation the seller has sold a phone which does not meet the standards set out by the legislation of the Sale of Goods Act 1979 and Sale of Good and Services Act 1982. The first problem with the product was: * The phone did not match the model you saw on display in the store or the picture on the box In this case the customer purchased a phone; however the product they received was not the one displayed nor was it the one on the box. Both the display model and the picture on the packaging are forms of description and so Section 13 of SOGA applies. Section 13 of the Sales of Goods Act covers sale by description: “s.13.1 provides that where there is a contract for the sale of goods by description, there is an implied term that the goods will correspond with the description.” According to this legislation, the consumer is protected by law if the product they bought does not match the one that was described or shown to them, as in the case of Acros v Ranaason [1933]: “A contract for the sale of a quantity of wooden staves for making barrels described the staves as being 1/2 an inch thick. Some of the staves delivered were not 1/2 an inch thick but very slightly out. There was nothing wrong with the quality of the wood and they could still be used for the intended purpose of making...
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...Cafe Location is important, for example being able to find your restaurant and being able to park. When I say being able to find your restaurant it isn’t just being able to find it physically if it is down a side street or at the end of a long country road. Invite a few people to your restaurant, send them a copy of your advert or leaflet and then ask them how easy it was to find you. Get some feedback on how easy it was to find the area you are in, the particular street and your premises. Check if your directions are clear and if your signage was easy to follow. Then ask them about the advert or leaflet you sent them Location isn't just a physical location. Location can also be viewed in another perspective. Can people find you online and is your website attractive? In an age when people Google for all sorts of information, including the location of hotels, restaurants, cafes and coffee shops you need to be visible not only with your own website but also via directories and on Google Maps, Google Earth and SatNav. An example of a good place to start would be somewhere there is always people. I believe a city train station would be very good as there is always people using trains as transport to and from other places. People would prefer to have a nice place to sit, instead of sitting in a waiting room they could be enjoying a nice hot coffee. How about offering free samples of your food? After all it is the food they will come to you for, so go into the streets,...
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...business - The recording of day to day accounts activities allows the Next managers of the organisation to keep track of orders, the sales and bills that means they must have a good idea of how business is doing well. The management of the business - Accounting records also helps the management of business and assist the board to make better decisions in dealing with investment. It is important to prepare accounting statements for Next managers to monitor the progress of the company and to endure day to day activities runs smoothly and proceed over activities. Measuring the financial performance of the business - Profit is the aim of the Next Store business and enjoyable accounting records will enable managers to assess accurately the levels of profit that are being achieved. Account records will also give clues about strategies that will be able to improve the profitability of the business. The accounting documents that they will consider and reveal a number of key figures: * Gross profit - it is the diversity between Next total revenue and how much it cost to make the product or buy goods in. * Net profit - it is the gross profit minus (take away) the general expenses of...
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...Maisy Marsh Assignment Three Corporate communications is how a business keeps their message, with everybody. It isn't just how the company speaks to the marketplace, which is known as branding, or how the company deals with the media, which is called public relations. Corporate communications involves, the market, media, communities and the staff itself, through training sessions and messaging that always reinforces the mission and vision of the company. The worker in the department of corporate communication will often report directly to a company’s chief executive and serve as advisers in managing the company’s reputation. They help leaders prepare for media interviews, develop messages to deliver to investors and employees and suggest new initiatives to keep the company on cutting edge with the communication to their stakeholders. MEDIA RELATIONS This may be the function for which corporate communication managers will be best known for. Media relations work includes many things such as writing and distributing new releases and responding to media inquiries. Corporate communications will be in charge of various news conferences, which may include selecting the site for an event, or preparing packets of information to distribute to the media and prepare executives to speak at these news conferences. Media relations also involves arranging for spokespersons to appear on local television and radio programs. Corporate communicators monitor newspapers, television...
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...2.How will government policies affect Morgan Sindall? You should explore the UK coalition government’s current policies that could affect Morgan Sindall. You should outline your views and opinions on the policies which you believe has a greater effect on the business 3.You must explain the “multiplier effect” of government spending for this business by exploring the local, national and international implications. What is the potential outcome at a local, national and international level when there are changes in government spending? Explore the effect of government policies on demand for Morgan Sindall’s business and the impact on its revenue, profits and employment. I have been asked to create a report in order to explain and analyse how government policies affect and impact Morgan Sindall. Therefore I had to do some research to find the new policies due to the coalition between the conservative and the liberal parties. For the first time since the Second World War, the liberal and the conservative party have made an agreement. This newly coalition between both parties has the aim of forming a full coalition comprising MPs (members of parliament) from the Conservative Party and the Liberal Democracy. The fact that a coalition takes place in United Kingdom's government, we find a series of disagreements and compromises in different topics and fields such as; Spending review, deficit reduction, tax measures, banking reform, immigration... Because Morgan and Sindall is mainly...
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...International and took in £11,346,002,000 of revenue in 2011. Cadbury now sell a large range of chocolate based products such as bars, drinking chocolate and confectionary. Your skills as a marketer will help the company achieve greater sales and attract new customers to our brand. All the items you produce for marketing must be of a professional quality with no mistakes and nothing that could be deemed controversial or damage the image of the brand. Marketing is defined as “The management process through which goods and services move from concept to the customer. It includes the coordination of four elements called the 4 P’s of marketing: 1) Identification, selection and development of a product 2) Determination of its price 3) Selection of a distribution channel to reach the customer’s place, and 4) Development and implementation of a promotional strategy. Marketing Techniques: Branding: The process involved in creating a unique name and image for a product in the consumers’ mind, mainly through advertising campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers. Cadbury will have their brand as one of their main focus’ as brand image is so important to a big organisation like Cadbury, if their brand image is good, then they get lots of sales which is their main aim, but if their brand image is bad, then...
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...Unit 3 – P1 P1 – Describe the marketing techniques used to market products My chosen organisations are NHS which is charity and Tesco which is private P1 Ansoff matrix Strategic marketing planning tool that links a firm's marketing strategy with its general strategic direction and presents four alternative growth strategies in other words there is four strategic parts to ansoff matrix which i will explain what it is and what is the purpose or definition for it. These are the four strategic parts to ansoff matrix below: Market penetration: A measure of the amount of sales or adoption of a product or service compared to the total theoretical market for that product or service.by pushing existing products in their current market segments in other words allowing existing product to gain potential customer in its market segment. Market development: The expansion of the total market for a product or company by entering new segments of the market and also allowing developing new markets for the existing products, trying to target new customer with an existing product. Product development: The creation of products with new or different characteristics that offer new or additional benefits to the customer. Product development may involve modification of an existing product or its presentation, developing new products for the existing markets. Creating new products for an existing market for example iPhone which then developed ipad. Diversification: Diversification...
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...Criminal Offences Criminal offences are dealt with by the police, they will arrest the suspect for what criminal actions may be and then will take them to the station for questioning. They will either release the suspect without a charge, will charge the suspect of an offence or bail the suspect and they will return at a later date, the suspect can be cautioned. However after an arrest the arrestee may want to be granted bail, this will be given by the police if they choose to give this. The offences are categorized into three main headings; Summary offences, Indictable offences and either-way offences. Summary offences will be heard at Magistrates Courts and will involve actions such as motoring offences e.g. speeding, driving without a licence or valid licence, no insurance and drink driving. The maximum penalty for summary offences include a 6 month imprisonment, or a fine of £5,000. Indictable offences are the most serious cases that will be tried in the Crown Courts, e.g. murder. Either-way offences are offences that could be tried ‘either-way’ depending on the seriousness of the case; this could be tried in the Crown Court or Magistrates Court. An example of an either-way offence is theft. Cases that take place in a Magistrates Court are heard by Lay Magistrates or a District Judge, in the Crown Court the juries will make the final decision. A judge will also be present to see if the procedures are all done properly. A Court of First Instance is dealt with within the District...
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...Assessment 4.2 P2 - Present complex internal business information using three different methods appropriate to the user’s needs In this assignment I will present internal business information using three different types of communication methods which are appropriate to the user’s needs. The three types of methods I have chosen are written, on screen multimedia presentation and verbal presentations. I have chosen ASDA to do my research upon. ASDA is a global supermarket which sells groceries, electrical equipment, general domestic equipment, toys and clothing. It is now subsidiary of the American store Wal-Mart. Today they are the UK’s second-largest chain by market share. Written- written communication involves any type of interaction that makes us use the form of a written word. It is one of the main types of communication used. Written communication is used a lot in a business as written communication involves reports, letter, instruction, agreements, memos and policies. Written communication is the most appropriate when detailed instructions are required, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person. ASDA uses this type of communication to communicate without different people in the hierarchy system or to one of their customers. It is appropriate to the user’s needs because written communication is precise and explicit. It also allows the manager to get in contact with someone easily without...
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...|Assignment brief – QCF BTEC | |Assignment front sheet | |Qualification |Unit number and title | |BTEC Level 3 National in Business (QCF) |Unit 10 Market Research in Business | |Learner name | Assessor name | | |Duncan Llewelyn | |Date issued | Hand in deadline |Submitted on | |23rd April 2015 |19th June 2015 | | | | | |Assignment title |Unit 10 Market Research | |In this assessment you will have opportunities to provide evidence...
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...BTEC NATIONAL CERTIFICATE IN HEALTH AND SOCIAL CARE UNIT 4 DEVELOPMENT THROUGH THE LIFE STAGES Unit abstract Knowledge of human growth and development through the life stages is important for learners who are considering careers in the health or social care sectors because it will assist understanding of the needs of individuals at different stages of life, including their potential care needs. It will also help you understand the influence of unexpected events on patients/service users and their families. This unit enables you to gain understanding of different life stages and how people grow and develop. It requires you to reflect on the importance of a variety of factors and major life events on the development of individuals, and to consider the nature-nurture debate. The unit also allows you to gain an insight into the ageing process and to understand both positive and negative perspectives on ageing. Learning Outcomes On completion of this unit you should: 1. Understand human growth and development through the life stages 2. Understand how life factors and events may influence the development of the individual 3. Understand physical changes and psychological perspectives in relation to ageing HOW THIS UNIT WILL BE ASSESSED To reach Pass level, the evidence must show that the learner is able to: P1 describe physical, intellectual, emotional and social development through the life stages P2 describe the...
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... P1 - Outline the web architecture and components which enable internet and web functionality M1 - Explain the user side and server side factors that influence the performance of a website D1 - Explain the role of the TCP/IP protocol and how it links to application layer protocols Within this assignment I will try and explain the web architecture and the components that enable internet and the functionality of the web. If we look on what internet is, we can say it is a network connecting computers (personal computer or server computers) from all over the globe. Each one of this computer is holding information that is shared in-between computers, so that what we need to look at in this assignment, where is the information hold and how and what enables the sharing of information. We should first look at the hardware we need to be able to be part of this global network. In image abovewe have a personal computer network that we all have in our home. So we have all our devices, like PC, laptop, smart-phone, printers and I-pods that connect to the router either wirelessly or through cables. The router gives all the devices a unique IP (internet Protocol) address, like 198.168.0.(1-254) with the same subnet mask (255.255.255.0). For the subnet mask we have three types: 8-bits (Class A), 16-bits (Class B) and 24-bits (Class C).The router is connected to the modem that communicates with your ISP (Internet Service Provider)by either coaxial cable or telephone line to give us...
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...P4: Produce a project specification: Pizza King Purpose My project is about creating a prototype program for pizza king and the name of the pizza restaurant is Pizza king. The restaurant specializes in selling small, medium and large pizzas. The objectives of the Pizza king restaurant is how they can reduce the people queueing, how to make the system efficient, how they can improve their financial difficulties and increases the profit. The Pizza king restaurant gives 5% discount to their customer if they spend more than £20. If the customer buys 20 large pizza then it must be approved by the manager. In this job I am trying to help the Pizza king restaurant because the system they are using is inefficient and increase people queueing because of the system, people don’t have time to wait long in the queue because they are always rushing towards the train station, therefore, the pizza king restaurant loses the customer and getting lose in the business. Hopefully, the system I am going to create it solves all these problems and make the business run effectively and make a profit. The main purpose of this restaurant is to help the business run efficient and create a system that will allow them to work efficiently. They don’t want their customer to wait long for the pizza and rush to the train station. Also, what to solve the financial problem because they want to see how many pizza they sold and how much money they make from it. The manager wants that the receipt should contain...
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...BTEC Level 3 National Health and Social Care Unit 1 Developing effective communication in health and social care This mandatory unit enables learners to understand effective communication within health or social care settings, some of the many barriers to effective communication and ways to overcome them. Learners will gain the necessary interpersonal skills to communicate with a range of people within the sector and will have the opportunity to identify and analyse the effectiveness of their own communication skills. This is a 10-credit unit and can be taught in 60 guided learning hours, with learners also expected to complete non-supervised individual study time. This is a mandatory unit for all qualifications. On completion of this unit, learners should: LO1 Understand effective communication and interpersonal interaction in health and social care LO2 Understand factors that influence communication and interpersonal interaction in health and social care environments LO3 Understand ways to overcome barriers in a health and social care environment LO4 Be able to communicate and interact effectively in a health or social care environment Unit contents The scheme of work for this unit (page 13) links to the following resources to help you deliver Unit 1. LO1 Lesson plan LO2 LO3 LO4 AS10, AS11, AS12 LP Activity sheet AS1, AS2, AS3, AS4 AS5, AS6, AS7, AS8, AS9 Stretch and support AS1, AS2, AS3, AS4 AS6, AS8, AS9 ...
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