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Building Trust

In: Science

Submitted By ayana2016
Words 585
Pages 3
Ayana Dixon
HLT-205
March 9,2014
Professor Lee
Building Trust There are many elements that contribute to why most of the population distrusts the healthcare system, such as trustworthiness, trans cultural communication and cultural competence. “Distrust in the health care system is relatively high in the United States, between twenty and eighty present of people distrust the Health Care System.” (Armstrong, Rose, Peters, Long, McMurphy & Shea, 2006). Gaining trust with a physician and/or a doctor is essential, because, “…Trust promotes communication, timely care, healing, patient loyalty to physicians, less litigation, and adherence to treatment recommendations.” (Kosoko-Lasaki, Cook & O’brien, 2009, p. 41). Language barriers are an obvious effect of communication and building trust. The United States commonly use the language of English, but that’s not always the primary language for other nationalities and cultures. Some techniques that the author would use to over come the language barriers would be to speak slower, ask for clarification, check for understanding, be more specific, be patient and lastly choose an effective communication skill such as, an follow up email which the patient would state what they understood in the previous meeting. Another method would be showing examples like pictures or drawings, that would help the patient visually comprehend. Secondly, cultural and religion barriers. “Health professionals should be aware of cultural and religious beliefs that may affect the way they relate and care for some patients.” (Kosoko-Lasaki, Cook & O’brien, 2009, p. 121). It is important to respect the culture and religion of the patient, and to not accuse an individual. The most effectuality method that would help health professionals over come this obstacle, would be taking time out of their workforce and attending educational

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