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Burger King Consumer Behavior

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Submitted By juicekok
Words 3781
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Content 1.0 Introduction…………………………………………………………………..2 2.1 Burger King Background……………………………………………..2

2.0 Psychological factors………………………………………………………...3
2.1 Perception……………………………………………………………...3-4
2.2 Consumer learning and Memory………………………………………...5
2.2.1 Consumer Learning………………………………………………...5
2.2.2 Consumer Memory…………………………………………………6
2.3 Motivation………………………………………………………………..7
2.4 Attitude…………………………………………………………………..8
2.5 Personality……………………………………………………………9-10

3.0 Sociological factors…………………………………………………….10
3.1 Socio-culture……………………………………………………………10
3.1.1 Sub-culture………………………………………………………..11
3.1.2 Media……………………………………………………………...11
3.1.3 Family……………………………………………………………..12

4.0 Decision Making Process………………………………………………13
5.0 Conclusion…………………………………………………………………14 6.0 References…………………………………………………………………..15

1.0 Introduction
Consumer behavior is a decision process and physical activity that an individual involve in obtaining, using and deposing of goods and services. In this report, it shows how psychological, sociological and marketing mix factors combine to influence customer purchase behavior and decisions of The Burger King.

1.1 Burger King Background Burger King is an American internationalization fast-food restaurant providing hamburger. Burger King has been very successful fast-food chains that provide healthy and big portion of burger. The headquartered of the Burger King Corporation is located in Florida, United States. Burger King Corporation is a very successful group in the world, and it is the second largest fast food chain in The United States. The company has more than 12,600 franchises in 86 countries. On the other hand, Burger King Corporation was founded by two great people who are James McLamore and David Edgerton in 1954. Besides, the first Burger King restaurant opened at the same year in Miami, USA.

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