...Case Study Health Care center for the Homeless: Changing with the times Part I: Case Analysis A. size up the key problems/opportunities raised by the case Just as one bad apple can ruin the whole basket, an organization with one large problem can see the effects of that problem damage its entire organizational strategy. In the case of Health Care for the Homeless (HCCH), the lack of a strong marketing direction is what hinders this organizations ability to meet their organizational goals. The first problem can be summarized as a need for brand orientation. By definition, brand orientation puts the image and value of the brand at the core of all activity in order to affect more positive and effective outcomes. Currently, the HCCH name, logo, promotional materials and absence of vision statement are negatively effecting its brand orientation. From an external facing perspective, there is a lot of confusion around the organization’s name. The business operates under two names: “Health Care Center for the Homeless” and the “Orange Blossom Family Health Center”. It has been recognized that two key stakeholders, clients and donors, do not understand the difference between these two brands (or even that they are related under one organization) while the word “homeless” carries a stigma. This confusion has the potential to harm donations thereby affecting the facilities ability to provide quality service. As well, there is confusion between the “Health Care Center for...
Words: 3748 - Pages: 15
...Jin Executive Summary The ultimate goal of the project was to roll out the common baseline solution across the home office for approximately 250 people after October. In September, the CIO was told that it could not be finished on time. Since the budget variance and combined earned value report both seemed right all the time, the project manager did not know what happened to the project. In this project, there were two critical paths to finish this project, technical program and software program, so we check the earned value separately instead the combined report. From the results of the earned value, we can see that the software customization program is under budget and ahead of the schedule and that the technical infrastructure program is over budget and behind the schedule. Even though the total report is good, the project is not processing well, because it contains two critical paths. The completion of the project needs to complete the two paths at the same time. Once one of them cannot be finished on time, the total project can be delayed. Statement of the problem Med-X Inc., a fortune 500 pharmaceutical company had some problems in e-procurement implementation. The implementation was not going according to plan and the project manager was stuck in trouble of figuring out what was delaying the project. The situation is the Ariba implementation was broken up into several phases. However, the critical path went through two major components of the project: technical infrastructure...
Words: 2231 - Pages: 9
...Erik Peterson Leadership Case Analysis October 21, 2010 Heather Adams Bob Ciccolella Kevin Lamparter Borey Pek Fact Pattern Erik Petersen, an MBA graduate from Dartmouth College, was hired seven months earlier as the General Manager of Green Mountain Cellular Telephone (GMCT) in Hanover, New Hampshire. Peterson had a B.S. in electrical engineering from MIT and was an officer in the U.S. Army Signal Corps. His interest in the cellular field had grown for the last several years. When hired by Jenkins, the founder of the CelluComm, Peterson thought he would be working directly with Jenkins. However, he would instead be reporting to Hardy, the Director of Budgets and Plans. Like Peterson, Hardy had no experience in the start-up project or the cellular field. Considered to be profitable, GMCT was one of three pre-operating systems being built by CelluComm and expected to serve about 400,000 people. GMCT was in the construction phase for one and half years before Peterson started and was still in the start-up stage. GMCT was to operate 21 cell sites; 16 sites were anticipated to be ready by the turn-on date and five others in the eight months following. By March, GMCT was one month behind target and its turn-on-date had been revised from February 1st to April 1st. When he arrived to Hanover, Peterson convinced the corporate office to terminate the contract with the construction subcontractor due to poor performance. He then hired a...
Words: 2767 - Pages: 12
...quotations capture some of the key characteristics of transformational leadership, a form of leadership argued by some (Simic, 1998) to match the Zeitgeist of the post-World War II era. Academic debate about the nature and effectiveness of transformational leadership has developed since key work on the topic emerged in the 1970s. This short paper sets out to provide summary answers to three main questions about transformational leadership. What is it? How is it applied? What are some of its key weaknesses? In the course of the discussion, the following pages also provide a brief background to the origins of transformational leadership theory and point quickly to a possible theoretical future for a transformed transformational leadership. Transformational Leadership TheoryAccording to Cox (2001), there are two basic categories of leadership: transactional and transformational. The distinction between transactional and transformational leadership was first made by Downton (1973, as cited in Barnett, McCormick & Conners, 2001) but the idea gained little currency until James McGregor Burns’ (1978) work on political leaders was published. Burns distinguished between ordinary (transactional) leaders, who exchanged tangible rewards for the work and loyalty of followers, and extraordinary (transformational) leaders who engaged with followers, focused on higher order intrinsic needs, and raised consciousness about the significance of...
Words: 24361 - Pages: 98
...ec5.4 Health & Safety The addition of electric drive and large battery packs introduces several new potential hazards to the transit bus workplace. These hazards include electric shock, chemical burn, and explosion due to hydrogen build-up. All three hazards can be managed through a variety of design, monitoring, operational and maintenance procedures. Standards have been developed through National Electric Code (NEC), Federal Transit Authority (FTA), National Highway Safety Transportation Administration (NHSTA), Society of Automotive Engineers (SAE), and others. Committees are working on several areas where holes exist in the standards.2 5.4.1 Electrical Shock There is a danger of electrical shock with any motor vehicle should a mechanic or passenger come into contact with a live circuit under normal or fault conditions. With hybrid-electric buses, contact can come from electricity during battery charging (AC current) or discharging (DC current). If contact is made, the extent of injury will depend on the size, duration, frequency, and wave shape of the current. Conventional diesel buses make use of 12/24vDC and 220/240vAC. Hybrid drive buses operate at levels of power up to 400vDC and 600 amps. However, the risk of electrical shock can be mitigated through proper engineering, labelling, and safe maintenance practices. SAE standards have been developed to minimize electrical hazards associated with the design and manufacture of electric and hybrid-electric vehicles....
Words: 4132 - Pages: 17
...Barriers to Critical Thinking Lisa Miller HUM/115 Due Date 08 03 15 Beverly Sessoms The winter of 2010 in Cambridge left three feet of snow on campus most weeks. Professors did not cancel any classes or final exams. My three hour proctored exams were held on campus at 8 pm with a minus ten degree wind chill factor. Critical thinking skills were required to figure out how to make the ten mile drive into campus with no car and no taxis running. I found a cheap car service with snow chains and made it in to each exam. Getting out of campus at 11 pm was more difficult, with a two hour car service wait outside when they locked the exam building. You learned defensive strategies such as keeping your cell phone charged, triple layered gloves, scarves, hats, and socks. Waterproof snow boots were mandatory. My role as a student, employee, friend, coworker, and significant other is to use the best critical thinking skills possible for the best ethical outcomes. I challenge myself to be a reflective thinker, recognizing barriers, and finding methods of replacement and modification. I am always surprised to hear so many stories of tenured professors and students conspiring to cheat on exams. I am discouraged by stories of local stories of college athletes accepting gifts and money without shame. Internal biases lead to corrupt critical thinking in each case. 12.85 GB (85%) of 15 GB used 12.85 GB (85%) of 15 GB used Self-analysis of external and...
Words: 619 - Pages: 3
...In: Raimo P. Hämäläinen and Esa Saarinen, eds. 2007. Systems Intelligence in Leadership and Everyday Life. Systems Analysis Laboratory, Helsinki University of Technology, Espoo. CHAPTER 11 Reasons of Systemic Collapse in Enron Matti Rantanen This article studies the moral development at Enron from the perspective of its long-term CEO and chairman Ken Lay. I focus on some critical decisions in the early years of Enron and speculate why Lay chose in favour of non-systems intelligent solutions in leading morale. According to the outlook developed it is plausible to think that immoral behaviour at Enron stemmed not so much from Lay’s immoral character but from his Christian values. Neglecting opportunities to change his value structure Lay avoided tough decisions that marked loss for others. Consequently, unable to make decisions objectively based on systemic rather than individual motives, he lost his opportunity in creating coherent corporate values promoting moral integrity. If the suggested causality is true, it underlines the importance of conscious moral leadership as an everyday discipline. Introduction This article discusses the story of Enron, the infamous American energy company that December 2, 2001 filed the largest bankruptcy case in US history, totalling losses around 66 billion US dollars,1 forcing 4,000 unemployed,2 and bringing down Arthur Andersen, 3 its auditing company. For many of the “bad” and publicly convicted Enron executives it has been the...
Words: 8615 - Pages: 35
...the entire company’s workforce to deliver the Trojan Horse (TH) product in time for the sales automation conference. The decision taken will have to be absolutely exclusive and is expected to have a critical impact on the company’s future and indeed it’s very viability. MEMO TO SALESOFT MANAGEMENT I would recommend the company to 1. Fully redirect all of it’s efforts to get Trojan Horse (TH) product to market quickly so that they can showcase it at the SA conference. This would be necessitated by the financial situation of salesoft Inc as analyzed in this document. They can concentrate on getting the PROCEED product out after demonstrating TJ. 2. Adopt a customer oriented value-based pricing for Salesoft and price it at a higher entry point of $1000 for the computer hardware market. 3. Clearly choose the computer hardware industry as their target market segments and spend minimal time and effort in getting involved with selling to financial sector industries. 4. Realign their internal sales organization to cater to the needs of the TH customer base more effectively and strongly consider the possibility of offshoring some of the software development to lower cost locales like India and China to reduce the cash burn-rate. CASE ANALYSIS It is evident from the case that Salesoft Inc has very limited funds for operation and has to show positive developments to venture capitalists before they can raise further funds. Their situation is further exacerbated by the...
Words: 279 - Pages: 2
...Individual Assignment 2: Case Study Wardell Johnson AMBA 610 Professor M. Frank Introduction It takes constant work to ensure that any given system maintains order. The universe has a natural tendency to lead to entropy “a process of degradation or running down or a trend to disorder” (Merrim-webster.com). What guides Humanity to function in a society in concert with their fellow man? It’s the ability to set up laws to govern the actions of the members of said society. According to researchers Kubasek, Brennan, & Browne (2011) great minds have always debated the purpose of laws. For instance, Plato expressed that law is a form of social control, and Aristotle posited that law is a rule conduct, an ideal of reason (Kubasek et al., 2011). No matter what ones philosophical views are in regards to legal systems whether good or bad, laws help societies maintain a sense of order, setting and maintaining a sense of normalcy, in efforts to prevent societal entropy. In America the foundation of our legal system is based on the U.S. Constitution created the nation’s founding fathers to ensure every citizen equal access to justice. Liebeck v. McDonalds and Pearson v. Chung are two highly publicize cases of Tort law. “The primary goal of tort law is to compensate the innocent persons who are injured or whose property as result of another conduct (Kubasel et al 2011, p.309). Both of these cases involve people who wanted to turn to the American legal system to obtain justice...
Words: 2747 - Pages: 11
...advantage of the most current technology. Never was this more important than within the last decade- with baby boomers reaching retirement, the “graying of America” was sure to lead to a sales boom across the hearing aid industry. With this strong history and expected growth in mind, Harriet Burns (CEO, 2011) and Richard Irvine (Chief Designer, 2011), were excited by Wren’s offer to sell the company to them. Wren proposed a selling price of 14 times the 2010 net income, or $25.2 million. Both Burns and Irvine agreed the price was fair, but they were faced with a situation- how to raise the capital needed to purchase Harmonic Hearing. Wren gave Burns three months to complete the transaction, creating a deadline of January 2011. To further complicate the situation, Harmonic was in the midst of developing a cutting-edge hearing aid that promised strong sales. To get the product to market quickly, Burns and Irvine needed to find additional capital to finance the R&D, manufacturing, and marketing of the new hearing aid. They could fund this additional cost by raising extra capital, or use internal cash instead (which could slow go-to-market time and dangerously deplete cash reserves). Burns and Irvine were fortune to have two alternatives for financing. The first...
Words: 1623 - Pages: 7
...The Implementation of Effective Organisational Change: Apple Inc. Simon Karuku Freelancing Table of contents Introduction…………………………………………………………………………………..4 SWOT Analysis ……………………………………...…………………………………… 5 i) Internal environment: Strengths……………………………………………………………..5 Ii) Internal Analysis: Weakness………………………………………………………………..5 iii) External Environment: Opportunities……………………………………………………....6 iv) External Environment: Threats……………………………………………………………..6 PESTL Analysis………………………………………………………………………………...7 i) Political factor analysis……………………………………………………………..7 ii) Economic factor analysis……………………………………………………………8 iii) Social factor analysis………………………………………………………………...8 iv) Technological factor analysis………………………………………………………..9 v) Environmental factor analysis………………………………………………………..9 vi) Legal factor analysis…………………………………………………………………10 Strategies used by Apple…………………………………………………………………………10 i) Diversification…..……………………………………………………………………10 ii) Research and Development…………………………………………………………..11 1. Brand positioning strategy………………………………………………………12 2. Product positioning strategy……………………………………………………..13 3. Pricing strategy…………………………………………………………………..14 Key Principles of Change Management needed by an organization……………………………14 1. Effective leadership……………………………………………………………..15 2. Effective Management…………………………………………………………..15 3. Stakeholder, Ethics and Governance…………………………………………….16 References……………………………………………………………………………18 List...
Words: 3899 - Pages: 16
...D10346961 & Chenghao Bai HH Gregg: Deciding on a New Information Technology Platform ITM R 6:00pm-10:00pm FALL 2014 Date: 10/30/2014 ------------------------------------------------- INTRODUCTION * The case is talking about HH Gregg Company who was facing a big challenge. The supplier of their hardware which their system running on announced they would no longer support the system. The leaders of the company figured out several options to solve this problem. The main task for them is to find a new application suite to satisfy the enterprise functions. * Developing History of HH Gregg * The HH Gregg Company was founded on April 15th, 1955 in Indianapolis, Indiana. The original founders Henry Harold and his wife Fansy founded the initial store in an 800 square-feet appliance showroom and office. Soon, the company became to 3 times larger in 1960. Gregg’s son, Gerald Throgmartin joined the family business in 1966. * A second store was opened in 1971 and it expanded very fast. In 1984, they built a superstore out of state of Indiana. * The company began to use computers to operate their business in 1986. IDEA/3000 application system running on HP 3000 were used by the company. * In 2003, HP announced that they will not support the system in the future after December 31, 2006. * More than 60 stores were running by HH Gregg. They are planning for expansion to become a nationwide retailer with several hundred stores. ------------------------------------------------- ...
Words: 949 - Pages: 4
...Gender and the Experience of Moral Distress in Critical Care Nurses Jessy Thomas Grand Canyon University: NRS-433V May 24, 2015 Gender and the experience of moral distress in critical care nurses Patricia Banner, an American nurse theorist defined the ethical compartment as “the embodied skilled know-how of relating to others” in ways that are respectful and support their concerns (Corley MC, Nurses Ethics 2002). Moral distress is fairly new topic of discussion in the print and media. The term begins when Jameton recognized the negative feelings when one person realize the morally correct course to be taken but can’t practice due to the restriction imposed by the place they work. Moral distress can happen in variety of setting and roles. Many researchers studied this topic among various health care workers among nurse educators, students, critical care and medical-surgical nurses and administrators. The moral distress among nurses may vary depending upon many factors such as gender, ethnic back ground or the context in which they practice. A meta-analysis of 19 studies on moral sensitivity and moral judgment found that females are higher in the case of moral sensitivity scores. (Christopher B, Gender and moral distress) Problem Statement The problem of this study aimed to address was: “Critical care settings are highly technical, dynamic patient care environments”. Often nurses need to make sudden judgments and decisions of complex nature that can take care of patients...
Words: 1159 - Pages: 5
...Codes are the combination of data for themes, ideas, concepts and categories making the data easy to search, to make comparisons and to identify any patterns (Sage, n.d.). Construct Construct is the abstract idea, underlying theme, or subject matter that one wishes to measure using survey questions (e.g., health locus of control)( Polit and Beck,2008). Controlled Variable A variable that remains unchanged or held constant in a research analysis (About.com, n.d.). Correlation Degree and type of relationship between any two or more variables in which they vary together over a period and how well can one factor predict another (Polit and Beck, 2008). Critiquing It is a research that involves a careful, complete examination of a study to judge its strengths, weaknesses, logical links, meaning and significance (Nursing Planet, n.d.). Data Data is a piece of information in raw form collected by researcher through observations, experiments or interview. The pieces of information obtained in a study (Polit and Beck, 2008.) Data analysis The process of evaluating data using analytical and logical reasoning to examine each component of the data provided (Business Dictionary, n.d.). The systematic organization and synthesis of research data and. in quantitative studies, the testing of hypotheses using those data (Polit and Beck, 2008). Demographics Studies of a population or population segments based on factors such as age,...
Words: 2964 - Pages: 12
...Roles, authority and involvement of the management accounting function: a multiple case-study perspective Caroline Lambert HEC, Paris 1, rue de la Libération 78351 Jouy en Josas Cedex lambert@hec.fr Samuel Sponem Conservatoire National des Arts et Métiers GREG-CRC (EA 2430) samuel.sponem@cnam.fr Acknowledgements The authors are grateful to participants at the European Accounting Association Conference 2009, the Accounting department ESSEC seminar, France, and at the seminar of Ecole de Comptabilité de l’Université Laval, Québec, Canada for their constructive comments on earlier drafts of this paper. They also wish to thank and useful suggestions of members of the CriM group, Martin Messner and Juhani Vaivio. We would particularly like to thank Markus Granlund and the two anonymous reviewers for their many helpful comments and suggestions. Both authors thank ‘Fondation HEC’ and ‘Agence Nationale de la Recherche’ for their fundings. Abstract Recent techniques and shifts in the environment are often foreseen as leading management accountants to adopt a business orientation. However, empirical evidence pointing to fundamental shifts in the roles played by management accountants remains relatively scarce. We explore this paradox and give sense to the various roles played by the management accounting function by focusing on how management accountants are involved in and endowed with authority in decision-making situations. Using data we gathered from 73 interviews in ten...
Words: 14574 - Pages: 59
