...“Alan Mulally, CEO, Ford Motor Company” ASSIGNMENT # 3 Introduction This document presents to discuss questions posed based on the integrated cases provided in the text regarding “Alan Mulally, CEO, Ford Motor Company. The sections discussed below are based on the reference case scenario presented in the book, where CEO Alan Mulally’s leadership style and his organizational performance are being evaluated. Discuss the role of leadership and how it can impact organizational performance. Leadership influences organizational performance depending on the level to which the leaders enables manages and team to plan, organize, control and act effectively. It is always up to the leadership to see and evaluate the strengths or weakness of any organizations. If the company is strong in financial terms that it has got a great leader or the reverse is always true as well. To achieve greatness, a leader must understand the human element involved, of course adding their own and carefully watch the details every step of the way. A strong leader must know whom they can trust, seek reliable information and make decisions, often without hesitation that will have an overall effect on the direction, speed and all other future decisions. Obviously, this is not an easy task to perform through the long journey but still manageable with creative strategies and hard working. In a large complex organization and environment only a 100% fully engaged human leader could hope to achieve these...
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...Assignment 2: Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile BUS 520 March 2, 2015 The organization that I chose to research was Southwest Airlines. This particular Airline Company has been around for over thirty eight years. The creators Rollin King and Herb Kelleher only had one priority and that was their customers. Their goals were to get each passenger to their desired destination in timely matter, at an affordable cost, and have while doing it. Because of their remarkable customer service experience, Southwest has named one of the top Airline Organizations in the United States. The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit (www.southwest.com). The Organizational Culture of Southwest Airlines is to connect with the customer through kindness, consideration and reliability. It requires many skills to be a part of an interpersonal group. Being an employee of Southwest Airlines, you will encounter many experiences dealing with all sorts of people. It requires organizational culture, which consists of ways of thinking, acting, and understanding work that are shared by members of an organization and that reflect an organizations identity (Wood, 253). It was very important to be able to identify interpersonal group work as its own degeneration, and how it is associated with other variables such...
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...Conflict, Decision Making, and Organizational Design Dr. Cooper Bus 520 Conflict, Decision Making, and Organizational Design Introduction In the era of globalization where businesses have expanded across the globe, competition has increased and has formed a new dynamism in the industry and the market itself. Every company works extra ordinarily to compete with its rivals and sustain its position in the industry. Well planned strategies are developed to give businesses a focused path to follow in order to achieve the aims and objectives of the firm. Labor is the most valuable asset in the whole process. Thus, keeping workers happy and satisfied is a challenge and the most significant task for the leaders of any firm. There are times when employees and employers have conflicts and disagreements over many issues. The following essay is the evaluation of such a case. It will discuss about the conflict, decision making and organizational design of McDonalds. Discussions Before we begin with the conflicts the company faces, and what are the conflict management strategies etc, let’s first discuss the company itself and its human resource. McDonalds Company History The McDonald's Corporation is American global operators who are the presenters of fast food restaurants. It is the top-selling fast food chain in the world. The first McDonald's restaurant was started on 15th May 1940 by the brothers Richard and Maurice McDonald ("Dick & Mac") in San Bernardino...
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...How Personal Can Ethics Get? BUS 520 January 25, 2010 An employee’s individual differences and preferences can be of significant impact to the entire organization. People come from different places, backgrounds, cultures and religions. Each person’s knowledge and ability to understand principles and distinguish right from wrong are different. Therefore, it can create serious ethical issues in organizations because those personal characteristics influence people in their making of daily life decisions. However, the organization must abide by the law and order rules that are the standards of determining ethical behavior in the organization around the globe. People develop stages of moral behavior throughout their lives, and most are aware of their degree of Ethical Intensity. These people know how harm or benefits will be influenced by their decisions or behavior. Some of the unethical behaviors are legal. Many people are capable of manipulating things in the organization to suit their preferences. They do not always have a feeling of integrity, responsibilities, or compassion to others. Some of them, in positions of power, use their power without respect to others, and do not follow the professional standards principles; for example, giving a favor to a client in exchange for a bribe. If everyone in a company, including those in high level positions, behave according to their personal preferences and concern themselves only with their own self, then the organization...
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...Teamwork & Motivation BUS 520 Date: August 5, 2014 Imagine that you are the owner of a small manufacturing company. Your company manufactures a commodity, widgets. Your widget is a clone of a nationally known widget. Your company’s widget, WooWoo, is less expensive and more readily available than the nationally known brand. Presently, the sales are high; however, there are many defects, which increase your costs and delays delivery. Your company has fifty (50) employees in the following departments: sales, assembly, technology, and administration. The motivation of the team lays heavily on the leadership of the company. Managers must learn how to motivate the team in an effective manner to reach a common goal. In this case, making sure that the widgets are being produced with little to no defects, and being sent out in a timely manner while keeping costs down. The objective is to design an organization motivation plan that will encourage the team to work and achieve this goal. Highly motivated individuals can make a huge difference to the overall attitude of a team and the production. The first step in developing a motivated team is being able to understand what a team really is. According to Organizational Behavior, “A team is a group of people holding themselves collectively accountable for using complementary skills to achieve a common purpose.” (Schermerhorn, Jr., Osborn, Uhl-Bien, & Hunt, 2012) Team work...
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...Entrepreneurship: Building a Brand-Noah’s Art Clothing Boutique Sharee Steed Professor Floran McFarland ACC 557 July 2, 2014 Introduction “Entrepreneurship is living a few years of your life like most people won’t, so that you can spend the rest of your life like most can’t-unknown.” Certainly most business minded people know that if you’re going to open a business you have to truly love what you’re doing. What better way to do that is by converting a hobby into the business? This is very successful for most because it can create a passion that would benefit your business and drive it to succeed. Every individual in working with the company looks forward to making sure that activities in building the company will earn profits, and also create compliance with the necessary guidelines without any kind of problem or issue for them. . In this paper, I will discuss one such business in which, I will convert my hobby into a business platform. Demonstrating how one could go about converting their hobbies into an up and coming business. Business Type The business form selected for the current paper is proprietorship form of business. “Meaning an unincorporated business with one owner who pays personal income tax on profits from the business (Investopedia, 2014).” I believe this would be best because I want to store to start as a boutique and build from there. I as like that this type of business foam allows mini government regulation, creating the...
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...While being employed at Drexel University, I noticed that a few employees have decided to date other coworkers. The policy for Drexel public safety security officers, states that if a officer decides to date another officer then the two officer must notify the company (which is an at-will company),the account manager, and from there the company will decide if the two officers can still work the same shift or not ( (Bill Whitmore, 2010). In this case, a form, known as the Consensual Relationship Agreement has to be signed. According to Stetson University School of Law, a consensual relationship “is one in which two people are engaged by mutual consent in an emotionally (romantic) and physically (sexually) intimate relationship” (Stetson University College of Law, 2008). Now in some cases many people may either agree or disagree with having relations with employees. In my opinion, I actually do not mind if two coworkers decide to date each other. Furthermore, this research paper will consist of different opinions and facts about Consensual Relationship Agreement. First, as far as my current work place, I believe that if two employees decide to have relations with one another than they should sign the CRAs to protect themselves. For instance, as stated in the Organizational Behavior textbook a CRAs is considered to be a written “contract” that involves parties who are romantically involved (Slocum, 2011). However, the CRAs also protects the relationship between the two parties...
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...User Christopher L Gilchrist Course Leadership And Organizational Test Week 5 Midterm Exam Started 5/10/14 5:25 PM Submitted 5/10/14 6:17 PM Status Completed Attempt Score 88 out of 100 points Time Elapsed 51 minutes out of 2 hours. Instructions This midterm exam consist of 25 multiple choice questions and covers the material in Chapters 1 through 6. Question 1 4 out of 4 points Correct Data show that women earn only __________ cents per dollar earned by men. Answer Selected Answer: 75 Correct Answer: 75 Question 2 4 out of 4 points Correct A collection of people working together in a division of labor to achieve a common purpose refers to a(n): Answer Selected Answer: organization. Correct Answer: organization. Question 3 0 out of 4 points Incorrect __________ are simplified views of reality that attempt to explain real-world phenomena. Answer Selected Answer: Scientific methods Correct Answer: Models Question 4 4 out of 4 points Correct Which of the following is NOT one of the four basic functions of management? Answer Selected Answer: Directing Correct Answer: Directing Question 5 4 out of 4 points Correct __________ occurs when individuals express positive feelings upon encountering others who exhibit values similar to their own. Answer Selected Answer: Value congruence Correct Answer: Value congruence Question 6 4 out of 4 points Correct In recent years, the workplace...
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...Every person has their own personality and behavior patterns. Many of us don’t know everything about ourselves and our behavior tendencies, but we think we do. “Organizational behavior is the study of individuals and their behavior within the context of the organization in a workplace setting” (Lamb-Deans, p. 4). According to the Organizational behavior textbook, we need to begin with an understanding of the individual to grasp organizational behavior (Schermerhorn, 2012, p. 1). A brief self-assessment was created to better understand my personality and how stress is handled in the workplace. Business and personal relationships are all related to people and their behaviors. In order to truly strive in these relationships one must truly understand themselves and their counterparts. Knowing more about yourself and what others know about you are keys to improving relationships. Even though my intuitive ability was low, I display an extraversion personality trait because I am outgoing and very assertive. My decision approach needs improvement but I am strong when it comes to getting my point across. PERSONALITY CHARACTERISTICS AND ASSESSMENT PROFILE Former enlisted military that loves the structure that a chain of command delivers but, also is drawn into the self-paced lifestyle. Would consider myself to be as self sufficient as possible and the very idea of being micromananged is not on the agenda. Strong willed and sometimes very stubborn, some would classify as a mister know...
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...Conflict, decision making, and organizational design At Anthem, conflict negotiation is pretty much taught as the rule not the exception. We’re trained to deal with conflict and negotiation strategies to help ourselves get out of the conflict. It’s part of the job and expected that customers are not always going to be happy with Anthem and as such are going to want something in return for their frustrations. We often get customers calling in, most of the time due to their own fault with frustrations over not understanding their coverage, going to non participation providers, or health services not covered. This is when the ball is in our court and we pretty much get to decide if we want to help the customer, but some are more persistent than others in the fact that they want to get more than they technically deserve. There are also customers who have had problems due to someone in our organization not doing something right and they deserve a speedy resolution. Negotiation strategies differ on both of these. If it was due to their negligence, we are taught to offer sympathy and education as far as what the customer can do to avoid issues. If a customer is persistent about wanting something back we’ll take it on a case by case basis and check out their payment history and see if they’ve had credits before. If so we’re less likely to offer anything, but we’ll normally start with a promotion instead of credit to see if the customer would like something off in the future...
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...Assignment Two: How Personal Can Ethics Get? BUS 520 Abstract BMW’s Dream Factory & Culture The History Bayerische Motoren Werke (BMW) is a German automobile company that was founded in 1916. With over 90 years of experience BMW has driven its way to the top of the auto industry and is best known for its performance and luxury vehicles. BMW is the ultimate driving machine. While BMW celebrates its successes, the company remains humble and recognizes that things can go wrong. In 1959 the company nearly went bankrupt after it badly misjudged the market trends of the era. The company would not be here today if it did not receive a bailout from a wealthy German family and the continued support of their workforce. This served as a pivotal point in BMW’s history that would drive the company’s performance. As a part of the on-boarding orientation training BMW makes a point to share the story of 1959 with each new plant associate. From day one BMW employees understand the vision, mission, and goals of the company; this in turn creates a sense of placement for the employee within the company. Employees are not only armed with the training and knowledge they will need to be successful at BMW but know how they have and continue to impact the company. The Culture & Leadership BMW has created a workplace that embraces an entrepreneurial culture. BMW believes that there are always better solutions and everyone in the company is expected to help find those solutions. BMW...
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...Assignment # 1 - ‘’ How Personal Can Ethics Get “ Leadership and organizational behavior- BUS 520 Abstract In this paper I will discuss the ethical codes and dilemma that Valerie is facing, an employee for a fragrance company based out of Chicago, whom has found out that her boss is violating the company ethical policy by accepting kickbacks. Also, I will discuss the stress that Valerie has experienced and how her manager has dealt with his ethics in handling the business and employees. And finally, I will discuss what I think is the right thing that Valerie should do. Valerie is a Marketing Manager at an international cosmetics and fragrance company called Wisson, headquartered in Chicago. She is in the US on a non-immigrant working visa and is dependent on the company as she has been accepted into a master’s degree program at the University of Chicago. In addition, her tuition would be reimbursed by the company. She works within a small team which is delivering designs for bottles, packaging and developing fragrances for their brands. Her manager, Mr. Lionel Waters, was hired by the company’s CEO and has been working for the company for 14 years. She soon became aware that he was violating company policy by accepting kickbacks under the name of his private company from fragrance suppliers. These two suppliers would give him a kickback monthly sum of $35,000 in exchange for exclusivity from the company from which...
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...Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile Monique Jerry Strayer University BUS 520: Leadership and Organizational Behavior Dr. Nicole Ortloff February 2nd 2014 1. Provide a brief (one 1 paragraph) description of the organization you chose to research. The company that I chose to research is the company Google. Everyone is aware of Google. It is the most widely used search engine in the world. Google is considered to be one of the best, if not the best search engine of all time. The company Google is considered to be a technological giant and a threat to other tech giants, for example Microsoft. Google’s creators Larry Page and Sergey Binn, started this company in 1995. Google was first developed to be a search engine, but it has crown to the point where it can be used as an internet browser also. Unlike its competitor Microsoft Internet Explorer, it has to be compatible with certain browsers in order to function at its fullest potential. 2. Examine the culture of the selected organization. Google’s corporate culture began with its founder’s philosophy, the famous 10 tenets. (Lisa Jackson 2013). And since Google is still controlled by its founders, that means that the culture in part of the company’s mantra. Google’s founders Larry Page and Sergey Binn believe that trust is one of the most important aspects for the culture at Google. Google mission is a culture of choice. That is they are not a conventional...
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...BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail.com BUS 520 The CEO and Organizational Culture Profile To Buy this Class Copy & paste below link in your Brower http://www.homeworkregency.com/downloads/bus-520-ceo-organizational-culture-profile/ Or Visit Our Website Visit : http://www.homeworkregency.com Email Us : homeworkregency@gmail...
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...Assignment 1: Employment-At-Will Doctrine By: LEG500 – Law, Ethics & Corporate Governance Professor: January 28, 2013 Jennifer, a recent graduate, is unable to learn the computer applications that are basic to her job functions although she has undergone training for several months. When management tries to address the issue Jennifer feels devalued. In an effort to get Jennifer up to speed management should start by reviewing their training process as well as their approach to speaking with Jennifer regarding her inefficient use of the system. According to an article in the International Journal of Business and Management, “Training is a process which is planned to facilitate learning so that people can become more effective in carrying out aspects of their work.” (Canadian Center of Science and Education, 2012). Management should have a well organized training process which identifies training needs, generates training plan, implements and records training material, and evaluates training progress. Management should be assertive and follow the steps listed in; “the systematic training cycle” to ensure proper training is tailored to Jennifer’s individual learning needs (Canadian Center of Science and Education, 2012). 1. Identify training needs. Management should have a checklist that identifies minimum job requirements. The checklist should include the efficient use of the computer applications that are basic to the job function. Jennifer and management should...
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