...Organisational Structure "The purpose of a formal organisation structure is to enable the firm to define objectives for each section or department which will help the organisation achieve its corporate aims." (Fearns, 1992) The diagram (Appendix 1) shows the organisational structure within Rigney Dolphin. It shows the hierarchy and the relationship between one department to another and who each department has to report to. By analysing this chart we can see the importance and great responsibility that each sector possess. Organisational charts are very valuable to any business as it gives clarity to each person's role, it enforces workforce planning, resource planning and also supervisory communication. Without this structure many employees would wasting a lot of time deciding who is going to do what which can also lead on to tasks been undone. Here we will take a further look into each department head description. Owners/Directors: Dr Frank and Adrienne Dolphin. They keep up to date with the company activities day to day. They are the source to which all employees and managers will report to. The position of an owner in Rigney Dolphin means a great deal as they are responsible for everyone's wellbeing within the company. They hold meetings with clients of the call-centre such as SSE Airtricity, BMW, HSE Cleveland Clinic and it is up to their decisions and business knowledge to ensure the company keeps its contracts and hold and pursue new and existing clients. Frank and...
Words: 592 - Pages: 3
...of a grumpy old person constantly on the verge of explosion, it is sure that the autonomy of the company will by out of sync. It was 2 years ago that a CEO had almost single-handedly almost brought a company to its knees, sending shock throughout all corners of Wall Street. He went by the name of “Chainsaw Al.” The near crumble of Sunbeam Corporation, a company that specializes in making household and outdoor goods, laid basically in the personality of Al Dunlap and his style of management, where he was autocratic and the structure was too top-down. When organizational structure is so top-down that information and advice only flow downwards and employees’ suggestions are ignored, problems are bound to occur sooner or later. After his one-man show, conducing chaos and disorder, the board of Sunbeam could no longer stand the horrid situations and fired him. “You guys are responsible for the demise of Sunbeam! I’m here to tell you that things have changed. The old Sunbeam is over today. It’s OVER!!,” Dunlap screamed at his executives (Byrne 132). “It was like a dog barking at you for hours. He just yelled, ranted, and raved. He was condescending, belligerent, and disrespectful,” recalls Richard L. Boynton, president of the house-hold products division,...
Words: 262 - Pages: 2
...How much can you trust online information? The article analyzes the effects of online information on perceived trust when there are either strong or weak social relationships between net pals or whether the perceived message is positive or negative and whether the product belongs to the experience (e.g. Hotels) or the credence (e.g. vitamins) goods. Nowadays consumers use online platforms in order to share opinions about products and services and that is the eWOM (electronic word of mouth) communication. The main question that the authors tried to answer is whether the costumers trust the information that they take from the source of the eWOM communication. The results of the research showed that consumers tend to trust the online information posted by net pals who are perceived to have stronger relationship to each other, than from those who are perceived to have weaker social relationship to each other. Another fact is that consumers trust negative information more easily than the positive one and also their trust is different depending on whether the perceived social relationship among net pals in the online community is strong or weak. Additionally, consumer’s attitude is being affected positively by overall trust and positive information posted in the platform about the product or the service. Another point is that the effect of positive or negative information through eWOM communication is stronger for experience than for credence goods. Finally, the strength of...
Words: 251 - Pages: 2
...Ealing. Our aim was to provide a forum for local people to hear at first hand the arguments for and against the proposed tram. Many concerns about the effect of the tram on West Ealing were raised at this meeting. At the end of the meeting we asked for a show of hands about taking the step of talking to TfL about these concerns. The show of hands was overwhelmingly in favour of West Ealing Neighbours raising these concerns with TfL. With this mandate in mind, we have produced this short paper outlining the concerns of West Ealing Neighbours and other members of the public who attended our meeting. Summary of concerns Our concerns are grouped under the following headings: • Deterioration in north south access for road and bus traffic and greater congestion at the Lido Junction • Damage to an already declining shopping environment on West Ealing Broadway • Why is it necessary to divert road traffic in West Ealing and not at the equally narrow parts of the Uxbridge Road at Southall, Hanwell, Ealing Broadway and Acton High Street? • Re-routing of road traffic along unsuitable side roads • Access to local roads and Sainsbury’s • Inadequate consideration given to the impact on West Ealing’s elderly population • A reduced public transport service to the important...
Words: 2074 - Pages: 9
...was allowed on this particular van at this moment in time. This was routine. He sat down on the seat he claimed as his own, his throne, some might call it. During the process, the man jerked slightly to the left as the bus started gaining momentum. It had begun. Towards the rear end of the bus, there was a man; a tall, slender and sopisticated looking man. What he was doing there was not known to anyone. His looks had made the impression that this tall man was going to work, possibly as an office job. His hairy face and lousy posture could suggest that he did not like the particular job that he held. Surrounding him were the teenagers. What they were doing did not impress the tall man. This had included screaming into his ear holes any names that they had thought of that particular day and spraying their latest up to date ‘smell good powder’ (which clearly does not work) around him. This had not impressed the tall man. The expression upon his face had given the impression that he was bound upon this moving two-story room against his own will. The sex-craving teenagers sensed this upon themselves and decided to move away from the tall man. This was an ultimate success to the tall man whose face was filled with delight. He could now gaze into eternity without any bother. Above this tall man were another floor of the teenagers. An explosion of sound coming from up above shocked the surrounding crowd. This particular sound was the beat of the latest chart-topping single...
Words: 916 - Pages: 4
...young, we decided we had to develop a product that included most of youth likes and interests such as: music, dancing, social interaction, going partying, etc, Then “Club Ride” appeared as a great opportunity: a bus that gives an idea of pre-party, providing certain feeling of a small space of about thirty people where they can drink, laugh, dance, and make new friends. What we offer is therefore not only a transport service but an entire experience of fun and music. Why? Simple! Inside the bus they would not only benefit from listening to great music and enjoying complete modern design (including sofas, poles, neon lights, etc.) but they will have the opportunity to drink for free as well. They will only have to pay the bus ticket which actually includes a free pass to the discotheques included in the tour and the drinks they have inside. However this project is not able to satisfy every young man or woman in Madrid specially because we have to consider that there are at least 371.226 young people from 20 to 24 years old (not even taking into account the 102.532 immigrants that arrived this last year to Madrid). With this great amount of potential customers, it is impossible to take into account the whole market, it is necessary to direct all the attention to those man/ woman who would actually need this product. In order to obtain enough information about the costumer’s behaviour, such as to what nightclubs young people usually go, or prices they are willing to pay or even...
Words: 2416 - Pages: 10
...shuffled into the white charter bus like walking zombies at seven in the morning, I knew it was going to be a long, slumberous ride to our destination. We took our seats as Ms. Faucette counted all forty girls on the bus. Every morning she would welcome us with a, “Good morning ladies! Are y’all excited about today’s activities?” She was a cheery woman who tried to keep us all enthusiastic about the trip. Her plumped lips curved into a big smile on her porcelain skin, which seemed to glow in the dim light. While standing at the front of the bus, her large red pea coat made her small body look twice its size. She had wavy light hair with defined eyebrows that arched over her strikingly pale blue eyes and button nose. The only response she received was 40 pairs of restless eyes staring back at her. I sat on an aisle seat next to Kristy and hastily stuffed my bag under the seat in front of me before getting comfortable. The early morning mist lingered in the air as Hedley, our tour guide, drove us through the streets of London. As we made our way through the city, we passed apartment blocks and never-ending rows of houses, churches, bridges, and roads stretching along on both sides of the street. Although the United Kingdom trip was for educational purposes, I was not looking forward to sightseeing a pile of rocks when I could be using the time to shop down Oxford Street. Within half an hour, the whooshing sound of warm air coming from the air vent filled the bus and lulled us to sleep. ...
Words: 1086 - Pages: 5
...Table of Contents Executive Summary 2 Problem Statement 2 Situation Analysis Company Objectives 2 Company Background 3 S.W.O.T. Analysis 4 Market Analysis 5 STEEPL 6 Consumer Analysis 7 Case Keys 8 Alternatives 9 Recommendation 10 Action Plan 10 Contingency Plan 11 Appendix A Exhibit 1 Segmentation Chart 12 Bibliography 12 Executive Summary MMI Product Placement Inc., established in 1985, is the pioneer in the business of product placement in Canada. MMI leveraged its relationship with the Canadian entertainment industry to incorporate its clients’ brands into films and TV shows. Greyhound, the country’s largest provider of intercity bus transportation, recruited MMI services to provide cost-effective ways to communicate its marketing message to consumers. Philip Hart, president of MMI, was preparing to make a final pitch to sign up Greyhound as client. For Greyhound, the major competitors include VIA Rail, owned automobile, and airline transportation companies. The consumer segmentation can be divided into three groups including college and university students, newer professionals and established professionals. The target market will be age 18 to 24 college and university young professionals. Philip Hart needs to decide which promotional vehicle would be best for Greyhound’s product placement. The alternative choices include to stick with traditional advertising, or product placement on TV series shows like “Corner Gas” or...
Words: 2713 - Pages: 11
...This paper is submitted only as an example of a mental health survey and may not be plagiarized in part or whole. This paper is property of the respective authors and may not be copied or quoted in any form. Mental Health Windshield Survey 2010 Census Data Summary:Prior to starting, research 2010 census data for the county you select http://quickfacts.census.gov/qfd/states/12000.html Include age, race, household types, growth patterns, unemployment rate, etc. Include a summary paragraph here: | The population estimate for the city of Venice for 2011 is 20897. This is an increase by .7% from 2010 which was estimated at 20748. Persons over 65 represented a whopping 57% while younger than 18 stood at 7.5% Caucasians accounted for 97.3% of the population with 93% being a high school graduate or higher. The home ownership rate is 73% with the median income being 48K. Venice city covers a mere 15.27 square miles but abounds with things do, places to eat and people to meet, most of who are retired of course. | Boundaries: Select an urban area with walking traffic/business storefronts. Attach a Google map with at least an 8 x 8 block boundary highlighted. Does the neighborhood have an identity or name? Do you see it displayed? Are there unofficial names for the area? Is the area primarily commercial, industrial or residential or a mix? | From quaint boutiques to modern department stores, the area of Venice we explored had almost everything within bike riding distance...
Words: 2286 - Pages: 10
...walls, and when there is no more wall space, Sampath is born. It is the day the monsoon rains finally come. In the storm, Kulfi gives birth, and Sampath has a brown birthmark on his cheek. As if by miracle, a Swedish relief plane drops a crate in front of the Chawla house with food in it. Kulfi thinks her baby looks like he came from another planet. The baby is named Sampath, Good Fortune. Chapter 2 Twenty years have passed. Sampath has grown into a thin and oversensitive young man, unable to sleep with the noisy breathing of his family around him, all sharing the one ceiling fan: father, mother, grandmother Ammaji, and sister Pinky. He rushes to the roof of the house where it is just as hot. He sings and walks back and forth all night, wishing he had somewhere else to go; he feels suffocated in his life. When morning comes and the town begins to wake up, he sees his father come out with a yoga mat. His grandmother goes for morning milk. She worries that Sampath did not sleep. Chapter 3 Mr. Chawla is a man of habit and performs morning exercise. He is forty and head clerk at the Reserve Bank of Shahkot. He shouts orders to his family as he readies for the day. Ammaji and Pinky try to keep up with his demands. Mr. Chawla reads bits from the newspaper. Kulfi is uninvolved with what is...
Words: 1889 - Pages: 8
... The Waste Land" by Alan Paton Describe a surprising ending and analyse how it links to the rest of the text. “The Waste Land” by Alan Paton, is about a man who is on a bus. When he gets off the bus, he is attacked by several young men and it is suggested that the men want his purse which contained his wages. This short story has a surprising ending and it helps the reader understand other parts of the text that foreshadowed the ending. “The Waste Land” is very surprising as it ends with the man’s son having been killed in the incident. The short story ends with the narrator realizing that one of the men that have just attacked him was in fact his very own son and that he has just killed his son. When the gang dumps Freddy’s body under the lorry, where the man is, the man moved away from the body as if not wanting to accept his son’s death. The narrator displays the father’s shock and mental agony. This ending is linked to the title as “The Waste Land” suggests that the setting is very desolate, people are desperate and that the people will do anything to help themselves in their time of need even betray their own family. This is shown when the man says “People, arise! The world is dead.” This illustrates how the defender thinks that the world is corrupt. The attackers having waited for him by the bus stop shows that they knew that he would be there thus supports his son having a part in the gang. The ending is foreshadowed by the gang waiting for him to arrive...
Words: 430 - Pages: 2
...* CONTENTS PAGE no. 1. Dynamic Economy 1-2 2.1. Strategies for further development 2. Integrated Transportation system 3-5 3.2. Failures 3.3. Strategies 3. Green city: Environmental Sustainability 5-6 4.4. Failures 4.5. Strategies 4. Distinctive Singapore Identity 7 5.6. Failures 5.7. Strategies 5. Online references 8 * Land Use Plan 2030 Singapore and A New Vision To it Creating Dynamic Economy * Creating a dynamic economy which will generate good jobs, opportunities and resources so as to invest in the city and the people thus help them achieve their aspirations. As poor growth also affect the people who are less educated and the employment. * Looking at the demographic profile it is seen that Singaporeans are becoming better educated with 70% of citizens aged 25-29 have diploma qualifications and above. By 2030 the expected rise in PMET jobs will be nearly 50% to about 1.25 million compared to 850,000 today while the other non-PMET jobs are expected to fall by 20% to about 650,000 compared to 850,000 today. By 2030, two-third jobs will be held by Singaporeans compared to about half today. * To create this number of good jobs it is needed to i. remain competitive to tap Asia’s growth, ii. make a strong Singaporean workforce, iii. Complement the Singaporean core with the foreign workforce. * Creating more commercial and...
Words: 2629 - Pages: 11
...WISE OLD MAN* A wealthy man requested an old scholar to wean his son away from his bad habits. The scholar took the youth for a stroll through a garden. Stopping suddenly he asked the boy to pull out a tiny plant growing there. The youth held the plant between his thumb and forefinger and pulled it out. The old man then asked him to pull out a slightly bigger plant. The youth pulled hard and the plant came out, roots and all. "Now pull out that one," said the old man pointing to a bush. The boy had to use all his strength to pull it out. "Now take this one out," said the old man, indicating a guava tree. The youth grasped the trunk and tried to pull it out. But it would not budge. "I – It's impossible," said the boy, panting with the effort. "So it is with bad habits," said the sage. "When they are young it is easy to pull them out but when they take hold they cannot be uprooted." The session with the old man changed the boy's life. Truly Inspiring Real Life Incident… Shila Ghosh : a lady 83 years old who lives at pali in West Bengal. Every evening she comes from Pali to kolkata to sell the fries.The pedestrians out of respect buy the fries from her. After lung cancer took away her only son from her 5 years back,to make ends meet she works.Her nephew aged 30 works as a mover on meagre wages in pali. . When asked if she has a problem in travelling,she weakly smile ans says “No,the bus gets me here...
Words: 385 - Pages: 2
...summer. Although Bowman does not specifically say, the story she writes shows the reader how working-class women were viewed and treated during World War II. Working-class women lived with the stigma of inferiority and were labeled the lowest of the social classes. Men viewed them as unintelligent, sex objects while other women ostracized them for their non-compliance to the existing view of femininity. Despite the stigma of being women in a place made for men and not being homemakers, Bowman and Allen felt it was their patriotic duty to spend their summer building bombers. In the 1940s, working-class women were viewed as inferior to men. They were not valued for their intelligence; instead, they were valued for what they could do for the man. When Constance Bowman was given her first task of loosening a bolt and she asked Mr. MacGregor, her leadman, how to use a ratchet, she “could hear something inside him saying ‘Women’ disgustedly” (Reid 32). Men viewed women as only being good for their eye candy. This is why the bomber factory required women to wear hair coverings and caps. They did not want...
Words: 838 - Pages: 4
...loA Telephone Call Analysis REALISTIC, MODERNIST PLOT, 1st person monologue A Telephone Call brings up issues such as the constraints of society and the different places men and women occupy it all through a simple device, the telephone. The character in this story is awaiting a call from her lover, who promised to call but has not. The woman goes through a variety of emotions including anger, hope, and despair. Parker uses this very uncomplicated situation to highlight the power dynamics to be found in relations between men and women, and the problems etiquette creates in these relations. The telephone is an important part of this story. There are specific social rules for using the telephone and they place men and women in different and unequal positions of power. Social rules around people of the opposite sex who are dating are especially restrictive. Women are not supposed to call men, men are supposed to call them. This gives men more power than women, as they can decide whether to call or not. The main conflict in this story is the woman's inability to do what she wants. She would like to call her lover but afraid to do so because society has taught her that men dislike women to call them. This leaves her stuck and unable to do anything but rationalize why her lover hasn't called, play mind games with herself in an attempt to make him call, rage because he hasn't, and beg God to make him call. In her article "On the Wire with Death and Desire: The Telephone...
Words: 2839 - Pages: 12
