...Competency details BSBADM506 Manage business document design and development This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met. It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages to establish, document and implement consistent standards of document design within an organisation. Assessment outline All assessment tasks must be completed to pass the unit. Assessment task Word limit Assessment 1: Auto-mark quiz Requires you to answer quiz questions online. N/A Assessment 2: Document standards and processes Requires you to complete a set of document processes and standards with a template. 700 words + Template Assessment 3: Testing, training and review Requires you to submit evidence of training, testing and reviewing documents. 1100 words + Evidence requirement The auto-mark questions (Assessment 1) are stand alone, and must be completed separately from Assessments 2, and 1.3. These are completed online. You are required to complete Assessments 2 and 3 with reference to: (a) a workplace project, or (b) the MacVille cafes study provided. Instructions Once you feel confident that you have covered the learning materials for this unit, you are ready to attempt this assessment. Construct...
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...Unit 201 Manage own performance in a business environment 1.1 Outline guidelines, procedures codes of practice relevant to personal work There are a number of guidelines and procedures in place to enable me to do my job not only to the best of my ability but in a professional manner. Whilst in the warehouse there are procedures that need to be followed. When entering the building, I need to sign a fire register with time I’ve arrived and also every time I leave the building, even if I go out only for a launch. In case if there is a fire. Before entering a shop floor, I got to wear Hi-Viz (High Visibility Vest), for anyone being able to see me, especially for truck drivers. It must be done to avoid accidents. Also if I’m not wearing Safety shoes (hardtop toe shoes), I must stick to walk ways at all times and keep a good distance from any trucks or moving objects. 1.2 Explain the Purpose of planning work, and being accountable to others for own work Planning is essential to manage my time to complete the actions of my work. Planning helps to be organised on a day to day, weekly and monthly basis. While planning I have to obtain as many details about the piece of work I do to enable myself to produce work as efficiently as possible. I can write my plans down on a to-do list - Writing down everything has two purposes. Firstly, I’m planning my job and the tools I need. Secondly, I’m making a written account of my job for others to see. In this...
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...Flo Choi owns a small business and manages its accounting. Her company just finished a year in which a large amount of borrowed funds was invested in a new building addition as well as in equipment and fixture additions. Choi’s banker requires her to submit semiannual financial statements so he can monitor the financial health of her business. He has warned her that if profit margins erode, he might raise the interest rate on the borrowed funds to reflect the increased loan risk from the bank’s point of view. Choi knows profit margin is likely to decline this year. As she prepares year-end adjusting entries, she decides to apply the following depreciation rule: All asset additions are considered to be in use on the first day of the following month. (The previous rule assumed assets are in use on the first day of the month nearest to the purchase date.) * Identify decisions that managers like Choi must make in applying depreciation methods. Mangers must look at an asset and use three factors to determine depreciation. These factors are cost, salvage value, and useful life. “The cost of a plant asset consists of all necessary and reasonable expenditures to acquire it and to prepare it for its intended use” (Wild et al., 2013). In other words, along with the basic cost of the asset itself one must consider what other purchases must go along with this asset to make it function, like wiring and labor to install. The salvage value is what the asset is worth as scrap...
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...Managing business resource is vital for any business if they are determined to do well. A business has two types of resources and by managing the business resource it can improve the performance of the business in many areas such as profit margins and market share. If Tesco use they staff in an appropriate manner and make use of all they skills and abilities then the business can gain high amount of output for instance high level of productivity, motivated and improve team working. The business can give the staff training to broaden the skills and abilities of the staff which will benefit the business has the staff will be multi-skilled and will be able to work in different areas so if there was a staff absent another staff can filled and do the job task required. If Tesco manages its building properly by using to its full capability and ability then the business will manage to decrease costs and by redeeming cost from the use of the building. For instance if the business has empty shelves in the building then the business will not be gaining any money from that space of the building and they are not using the equipment to its strength which means they are not recouping they cost. If Tesco manages its security properly then the business has the assurance of the stock and valuable in the business are safe and secure. This can be only done if the security cameras are checked regularly if they are working and if the alarms set on at the right time. If these are not checked then...
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...probably choose SAP just because I could navigate their website in an easy-to-follow manner. Please save your file as 'LastName_M9_Research' (example 'Smith_M9_Research.docx') Better execute your business strategies – with our enterprise resource planning (ERP) solution Run the foundation ERP software that large enterprises and midsize companies trust to manage their business. Achieve real-time insight and enable operational excellence and innovation for the business processes you need – today and tomorrow. * Consolidate business data to avoid duplication of effort * Streamline business processes with consistent, reliable information and real-time transparency * Quickly respond to customer demand with efficient, fast, and flexible processes * Outperform the competition with improved financial insights and results * Innovate without disruption by updating and activating specific business functions on demand * Rely on a foundation that supports best practices for more than 25 different Industries Procure to Pay (ERP) Maximize cost savings with support for your end-to-end procurement and logistics processes – from self-service requisitioning to invoicing and payments. * Streamline and optimize the flow of materials * Actively manage your end-to-end procure-to-pay processes * Reduce unnecessary stock and improve spend performance * Rely on a single, complete, and integrated solution What's Included * Sourcing and...
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...M&LF3 Manage business processes Overview | What this Unit is aboutThis Unit is about managing business processes to make sure the organisation delivers outputs that meet customers’ needs and stakeholders’ needs, and organisational and legal requirements.Who is the Unit for?The Unit is recommended for middle managers.Links to other UnitsThis Unit is linked to Unit B1. Develop and implement operational plans for your area of responsibility and E17. Outsource business processes in the overall suite of National Occupational Standards for Management and Leadership. | M&LF3 Manage business processes Skills | Listed below are the main generic ‘skills’ that need to be applied in managing business processes. These skills are explicit/implicit in the detailed content of the Unit and are listed here as additional information. * Communicating * Information management * Analysing * Assessing * Presenting information * Influencing * Persuading * Negotiating * Problem-solving * Prioritising * Thinking systematically * Thinking creatively * Reviewing | M&LF3 Manage business processes Performance CriteriaYou must be able to: | 1 Design processes that deliver outcomes based on organisational goals and aims. 2 Ensure processes and resources are sustainable and effective in their use. 3 Identify and provide the resources you need. 4 Take account of influences that may affect and shape how processes work. 5 Link processes so...
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...4 Ways to Better Manage Irregular Income I recently read an article about “4 Ways to Better Manage Irregular Income,” Caron Beesley (Beesley, 2009). Many people these days want to own their own business one day such as myself, but one thing that can damper that dream from becoming reality is not learning how to manage your money flow. With already being an independent hair stylist I learned how to manage money quick, but I still find myself feeling like that I am living pay check to pay check. Between buying hair products, appliances, supplies and of course food, you can spend though money quickly without realizing it. Running your own business seems like you would run in to a few issues with money. Separating your money from business money is key; business finances are very essential. Not only that, but it makes it that much easier, but it helps when organizes yourself to prep for taxes. What is entrepreneurship or should I ask an entrepreneur?. Entrepreneur/entrepreneurship is commonly defined as the capacity and willingness to develop, organize and manage a business venture along with any of its risks in order to make a profit. (businessdictionary.com) so basically stating that owning your own business would be for driven people who want to be successful and want their business to thrive grow no matter the risk. The first step to managing irregular income and successfully owning your business, is for you as a business owner to make the habit of drawing a salary every...
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...Free-Rein) would you adopt to manage your business efficiently. Running a restaurant can be one of the most stressful job as well as the most fun and rewarding job. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business' staff is important to running a successful restaurant, it is also essential that management focus on its public relations as well as its sales and marketing strategies. With the increasing number of connoisseurs and food enthusiasts, along with the diverse nature of taste buds, the dining business has seen a major growth over the years. Needless to say, as the number of hotels and restaurants are increasing, there is a need for a niche group of restaurant managers, who would help in increasing the efficiency of these culinary havens. The number of connoisseurs and food enthusiast and various delicious dishes are increasing day by day. And so restaurant business is a major business now. No need to say along with the increasing restaurants, there is need for skilled managers. Managing a restaurant business is one of the most hectic job as well as the most enjoyable and lucrative job. A skilled leader with a proper leading style is highly necessary to manage the business efficiently. They should make all the decisions with the help of employees to develop the business. I strongly believe that participative...
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...integrated products •independent software vendors ("ISVs") that provide their clients with specialized software products, frequently driving sales of additional non-HP products and services, and often assist us in selling our products and services to clients purchasing their products •systems integrators that provide various levels and kinds of expertise in designing and implementing custom IT solutions and often partner with HPS to extend their expertise or influence the sale of our products and services. The mix of HP's business by channel or direct sales differs substantially by business and region. We believe that customer buying patterns and different regional market conditions necessitate sales, marketing and distribution to be tailored accordingly. HP is focused on driving the depth and breadth of its coverage in addition to efficiencies and productivity gains in both the direct and indirect business. The HP Enterprise Business manages most of our enterprise and public sector customer relationships and also has primary responsibility for simplifying...
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...Assessment Tasks Candidate Guide BSBCUS501A: Manage quality customer service Copyright ownership: United Business Services (Aust) Pty Ltd. This book is copyright protected under the Berne Convention. All rights reserved. No reproduction without permission. This book is protected by copyright and may not be reproduced or copied either in part or in whole nor used for financial gain without the express approval in writing of the owner (United Business Services (Aust) Pty Ltd) of the copyright. United Business Services (Aust) Pty Ltd 50 Cupania Street Algester Qld 4115 Ph: (07) 3276 0549 Email: info@ubsconsultants.com.au Web: www.ubsconsultants.com.au BSBCUS501A: Manage quality customer service Assessment Tasks: Candidate Guide Assessment Information The assessment activities associated with the unit of competency BSBCUS501A: Manage quality customer service are listed below: Assessment 1: Written Written answers to questions Assessment 2: Project Written responses to tasks Assessment 3: Project Written responses to tasks Assessment 4: Project Written responses to tasks This guide contains all of the assessment tasks required for completion of unit of competency BSBCUS501A: Manage quality customer service. Prior to commencing the assessments your assessor will explain each task to you. You will be given the opportunity to ask questions and to seek clarification on any of the tasks, and your assessor will...
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...Assessment Task 2 BSBINN601B Manage organisational change Develop a change management strategy © 2011 Innovation and Business Industry Skills Council Ltd Page 1 of 17 Assessment Task 2 BSBINN601B Manage organisational change Submission details Candidate’s name Phone no. Assessor’s name Phone no. Assessment site Assessment date/s Time/s The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. © 2011 Innovation and Business Industry Skills Council Ltd Page 2 of 17 Assessment Task 2 BSBINN601B Manage organisational change Performance objective The candidate will demonstrate the skills and knowledge required to develop a change management strategy. © 2011 Innovation and Business Industry Skills Council Ltd Page 3 of 17 Assessment Task 2 BSBINN601B Manage organisational change Assessment description Using the scenario information supplied, the candidate will undertake a cost-benefit analysis for high-priority change requirements, undertake a risk analysis, identify barriers, and develop mitigation strategies. The candidate will develop a change management project plan, assign resources and develop a reporting process. The candidate will then present their analysis and project plan to management for approval...
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...managers how to manage the ASDA Company. So mainly because the way employees treat the customers will declare whether the customer feels convinced to go back. Suppliers – Suppliers are an extremely important stakeholder because the without suppliers, ASDA would not have a business to run due to lack of products to be sold. The way that ASDA can keep their supplier on their side would be if ASDA would regularly request for big orders. Managers – Mangers are a really important stake holder so I would say they are third for a vast business such as ASDA because they lead employees to work well in the business. Managers are given certain orders that will benefit the business by the owners so the way that managers will train the employees will show how the managers run the business. Employees – I would say that employees are fourth to being most important for ASDA because there is a majority of them that are in the business and the way that they follow orders to reach customer satisfactory contributes to customers coming back if they do a good job Customers – Customers are the fifth important stakeholder because they are the ones that bring money into the business by purchasing the products which are sold at ASDA. Customers could either shop in ASDA because of personal preference or the way that they are treated by the members of staff within the company. Financers – Financers are the stakeholder I would say are least important because the job that financers do are to manage all profits...
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...Paper What are business ethics in today’s world? What ethical issues within today’s business environment affect our community and organizations? These topics will be addressed in the following paragraphs. Before one can begin to address ethical business issues that affect our community and organizations, one must first define what business ethics are. Business ethics as defined by Trevino and Nelson (2007), as “the principles, norms, and standards of conduct governing guidelines for work-related conduct, governing an individual or group” (p. 13). Guidelines established by employers to manage their employees (Trevino & Nelson, 2007). In essence, these guidelines are established to manage the employee’s expectations in the workplace. These guidelines can be as simple as what time to arrive and depart from work to more complex issues, such as managing internal relationships or how to deal with specific conflict of interest issues, especially when in a position of influence. In the advertising industry, where I have worked for the last eight years, there are many ethical issues that through the normal course of business, one must confront and successfully manage. Three issues that I believe to be at the top of the list are conflict of interest, ethics relating to accounting and moral ethics regarding products advertised. Conflict of interest is an aspect of the advertising industry that many advertising professionals must learn to successfully manage. For example, when part...
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...If you are considering starting a small business, you may be trying to sort out the different types of businesses and wondering which type is best for you. Each type is best for a specific purpose or situation, relating to taxes, liability, and your ability to control the profits and losses of the business. Sorting out the acronyms can be tricky, but this run-down will help. 1. Sole Proprietorships A sole proprietorship is a business operated by one individual; the business is considered part of the individual, not a separate entity. The business profits and losses are included on the individual's personal tax return, and the individual retains personal liability for the business debts and lawsuits. 2. Corporations A corporation is an entity which is separate from its owners. The corporation is formed under the laws of the state in which it is operating, with Articles of Incorporation. 3. Subchapter-S Corporations (S-Corporations) A subchapter-s corporation (or s-corp) is a corporation which has the benefits of limited liability of a corporation but which is taxed as a partnership, with the income or losses flowing through to the individual shareholders. 4. Professional Corporations (PCs) A professional corporation is a specific type of corporation for professionals, such as attorneys, doctors, architects, and accountants. In some states, these professionals can form a corporation, but with the distinction that each professional is still liable for his or her own wrongful...
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...Patrick Lacerra 89 St. John’s Avenue, Yonkers, N.Y. 10704-2912 914.964.6831 ( H ) 646.731.8174 ( C ) Email: PLacerra@gmail.com Senior Quality Assurance professional expert in the design and delivery of cost-effective, high-performance technology in support of growth with budget responsibilities up to all phases of Quality Assurance, the project life cycle, from initial feasibility analysis and conceptual design through implementation and enhancement. Effective at building culturally diverse, team-centered operating units, with excellent business process and strategy development skills. Expert at planning, managing and executing all life cycle activities such as test strategy, defect tracking, testing estimation and test planning. | | | | SUMMARY OF QUALIFICATIONS Knowledge & Expertise - 25 plus years of expertise in Software Testing/Quality Assurance Management, Risk Management, Data Warehousing, Defect Management and Resource Management. Process improvement and optimization focus - Improve software quality, meet customer expectations and reduce defects by supporting proven software quality practices as well as implementing practical and effective process improvement methods. Flexible - Demonstrated ability to excel in process oriented organizations requiring strict adherence to regulations as well as those requiring out of box thinking for new and effective process implementation and adherence. Self motivated fast learner - Constant...
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