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CHAOS MANIFESTO 2013
Think Big, Act Small

THE CHAOS MANIFESTO

TABLE OF CONTENTS
PREFACE
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Executive Management Support
User Involvement

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Optimization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Skilled Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Project Management Expertise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Agile Process

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Clear Business Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Emotional Maturity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Execution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Tools and Infrastructure

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

THE CHAOS MANIFESTO
Copyright © 2013. The CHAOS Manifesto is protected by copyright and is the sole property of The Standish Group International, Incorporated. It may not under any circumstances be retransmitted in any form, repackaged in any way, or resold through any media. All rights reserved.

PREFACE
CHAOS Manifesto 2013: Think Big, Act Small is a subset of the online version of the
CHAOS Chronicles, known as the CHAOS Knowledge Center (CKC). This version of the CHAOS Manifesto focuses on small projects and is based on the CKC version
40-12. The online CHAOS Chronicles contains 100 Best Practice…...

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