...Business codes of ethics Jesus Cervantes PHL/323 10/18/11 Dr. James Moffett Write a general information paragraph on the company, including its mission statement. I’m currently employed at In and Out burger. In and Out has been open since 1948 and was founded by Harry and Esther Snyder. The Snyder’s philosophy was simple “Give customers the freshest, highest quality foods you can buy and provide them with friendly service in a sparkling clean environment.” These principles are words we as associates still work for. * * * Why might the organization need to modify their existing code of ethics? Consider how you might modify the code if you were the new CEO and how you would implement the changes. * * * * In and out has been very successful since their first store open in 1948. There are now 258 locations since March of 2011, all in the south western of the Unites States, California, Arizona, Utah, Nevada, Texas. In and Out is privately own, and all associates are treated like family. These relationships, traditions, and commitment to the company’s philosophies continue to make In and Out a very special place to work. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * What possible reactions to the code are to be expected from employees and managers? What effects does the organizational culture have on the acceptance of the code...
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...PHL/323 Ethics in Management November 28, 2011 Business Code of Ethics Evaluation Code of ethics represents the principles and protocol of which a company operates. The reason for the code of ethics is to set a standard for employees and stakeholders to govern by. In this paper this writer will evaluate the code of ethics Catholic Health Services uses. How the code of ethics is used for employees, management, and board of directors will be discussed. Why the code of ethics is used, how it is used, and when it is used will be examined. This writer will modify if need be, how to modify the code of ethics and implement the change, employees reaction to the change, the effect the code has on the organization will be outlined. This writer will summarize the results of inquiry into the code of ethics of the organization Every organization operates by an ethical system. Catholic Health Services is an organization of the Archdiocese of Miami and the largest post acute provider in the southeast United States. Catholic Health Services provides a full continuum of health care and social services to the southeast Florida community. This association serves about 6,000 people daily with more than 7,500 new patients per year and operates 30 facilities in Broward and Miami-Dade counties (CHS, 2011). CHS mission statement is “To provide health care and services to those in need, to minimize...
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...Evaluation of a Business Code of Ethics Evaluation of a Business Code of Ethics Business codes of ethics are written guidelines use by an organization to set the standards for employees and management conduct and behavior ("Businessdictionary.com," 2013). Business code of ethics is important to deal with ethical the rules and principles needed for a successful business. Also known as code of conduct a business code of ethics reflect an organization values, ethics, objective, and responsibilities ensuring corporate responsibility, quality assurance, and customer satisfaction creating excellence, accountability, and transparency. In this paper an explanation and description of some general information concerning Starbucks mission, and ethical system uses with examples of their uses. The essay will also identify how the code of ethics affects employees, managers, and board of directors within the organization. An explanation of the organization need to modify the existing code of ethics and the best method to implement these changes will be discussed. Furthermore, a discussion of the possible reactions from employees, managers, and the effects the code may have on the organization will be provided. Starbucks general information general information, mission statement, and code of ethics Starbucks first opened in 1971 in Seattle historic Pike Place Market owned by three partners Jerry Baldwin, Zev Siegel, and Gordon Bowker. During the first decade,...
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...Evaluating a Business Code of Ethics Michelle Leonhardt University of Phoenix Ethics in Management PHL/323 Dr. John Rhome Evaluating a Business Code of Ethics Businesses in today’s society share a purpose, a vision, that relates philosophy and principles of ethics to better meet the needs of the organization and stakeholders, including customers, employees, shareholders, suppliers, and communities. Without professional ethics, businesses and its programs would not have the ability to be successful. This paper will examine Humana, its business code of ethics, and its mission statement that assists in organizational values and goals of the company. The type of ethical system used by Humana will be explored, along with examples that support this system and its attributes. In addition, how the code of ethics is identified and used within the company will be addressed as it pertains to employees, management, and its board of directors. Upon further evaluation, this paper will explore the need for modification, if any, to their existing code of ethics. Reactions to the code of ethics, its effects of organizational culture on the code of ethics, and its effects on the organization will be defined. Lastly, this paper will provide an analysis of Humana’s business code of ethics and how the analysis exhibits significant key concepts to maintain and promote ethical decision making and business success. Business Code of Ethics and its Mission Statement Businesses developed codes of ethics...
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...Business Code of Ethics Evaluation PHL/323 June 25, 2012 Marcia Hotchkiss Business Code of Ethics Evaluation Brink’s is a secure logistics company who provides many different services to customers around the world. Brink’s mission is to provide end-to-end secure logistics worldwide driven by outstanding people and information technology (Brink's, 2012, para. 2). This means Brink’s transports, processes, and stores money and valuables for its customers all over the world. The most prominent portion of the company are the trucks seen by the public servicing customers on a daily basis, but many people do not see the variety of services Brink’s provides behind closed doors. In many cases Brink’s is the main, virtual vault, vault for many large banks around the world. They process deposits of cash and coin as well as pack change orders for businesses who are customers of the banks who employ Brink’s services. Brink’s also provides transportation of valuables, such as jewels, around the world with their Global Services or Air Courier services. Brink’s could not provide these services without having a code of ethics that ensures compliance with laws and to reduce internal loss of customer liability. Ethical System and How it is Used Brink’s ethical system is mostly a duty-based system taken from a legal standpoint due to the nature of its business. Most of the ethical standards Brink’s uses are centered on preventing loss and misuse of company and customer property...
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...Evaluation of a business code of ethics Joshua McCoy PHL/323 March 21, 2012 Dr Sharon Thomas Evaluation of a business code of ethics There are many different types of ethics in the world today. The one that I will talk about will be the business code of ethics of Starbucks Coffee Company. In 1971 Starbucks opened its first store in Seattle’s Pike Place Market. In 2010 Starbucks has over 16,858 in both the United States and all over the world. Starbucks mission statement is “Our mission: to inspire and nurture the human spirit – one person, one cup and one neighborhood at a time. Here are the principles of how we live that every day: Our Coffee: It has always been, and will always be, about quality. We’re passionate about ethically sourcing the finest coffee beans, roasting them with great care, and improving the lives of people who grow them. We care deeply about all of this; our work is never done. Our Partners: We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard. Our Customers: When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers – even if just for a few moments. Sure, it starts with the promise of a perfectly made beverage, but our work goes far beyond that. It’s really about human connection. Our Stores: When our customers...
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...Evaluation of Business Code of Ethics This paper is discussing the business code ethics of Famers Insurance Company. Farmers Insurance Company first established a reputation in the Insurance industry in 1928 and was founded by two men that shared commonalities of wanting to provide valuable insurance services at an affordable price to consumers. The mission statement that Farmers cherishes states today, “We will achieve market leadership by driving innovation and operational excellence to provide the best value and experience for every customer we are privileged to serve” (Foremost Insurance, 2012). Currently, Farmers Insurance reigns as an industry leader standing as the country’s third- largest insurer of homeowners and car insurance and offers lots of other different insurance and financial services (Farmers, 2012). Abiding by a code of ethics was of great importance to co-founders Jack Tyler and Thomas Leavey. In the insurance industry, most concerns that policyholders express are, “Will I Be Covered” and “Will I Be Compensated Fairly”. Ideally, Farmers Insurance found dedication in following a set of core values that parent company Zurich established for agents, brokers, investors, and employees to abide by that would allow business operations to flourish and remain stable in even the most uncertain times. Farmers Insurance focuses on several core components that represent ethical democracy; honesty, customer centricity, creating sustainable value, excellence...
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...Evaluation of a Business Code of Ethics Evaluation of a Business In this paper I will discuss Kaiser Permanente Hospital’s Code of Ethics and how it affects employees, managers, and the Board of the Directors. This hospital strives for compliance of professional and ethical standards it is to be followed by everyone working for the organization including contractors and vendors. This means to understand the code of conduct ensuring responsibilities to members, setting high standards to care, truthfulness, professionalism, responsible partnering, accountability and responsiveness, privacy and confidentiality to protect personal information. To help with compliance to these standards Kaiser has come up with the annual Corporate Compliance training program and within this there is the Principles of Responsibility Kaiser’s code of conduct. Kaiser’s healthcare reaches for excellence and sets the standard for healthcare reform in America. Kaiser serves about 8.6 million members at 35 medical centers and 431 medical offices across the country ranging from California to Washington D.C. The mission statement for Kaiser Permanente Hospital is a mission of providing high-quality, affordable healthcare and services and to improving the health of members and the communities Kaiser serves through preventive care classes known as the Thrive campaign which offers several programs promoting health and wellness. All physicians, employees, managers, and leaders have essential roles...
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...Evaluation of Business Code of Ethics Diane Gutierrez PHL/323 July 15, 2015 Rob Inglis History Bed Bath & Beyond is the largest superstore in the United States, selling household items with about 1000 stores throughout the U.S., Puerto Rico, and Canada. This powerhouse company began in 1971, in New Jersey as Bed ‘n Bath, and has been able to acquisition approximately five other domestic retailers over the years since, 2002. In 1987, the company changed its name to Bed Bath & Beyond as to reflect its expansion from just bed linens and bath accessories to a much larger superstore. Mission Statement & Code of Ethics Ensuring that Bed Bath & Beyond is the customers “first choice” is the top priority and having previously worked for this company, I can speak from personal experience that Bed Bath & Beyond does an excellent job at living up to this. The Company's strategy is to achieve this objective is through excellent customer service, an extensive breadth and depth of assortment, everyday low prices, and introduction of new merchandising offerings, supported by the continuous development and improvement of the infrastructure. Big organizations, such as Bed Bath & Beyond, operate with some sort of code of ethics or code of conduct in place. What this code of ethics does is depicts a company’s standards and values along with other numerous topics, such as legal requirements that they must operate under. Bed Bath & Beyond operates under the...
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...Evaluation of a Business Code of Ethics, The Hershey’s Company PHL/323 Mission Statement Hershey’s Mission Statement noted here, (Social- Responsibility/Marketplace) “Bringing sweet moments of Hershey happiness to the world every day,” Provides the focus of all operations within the Hershey’s Company. Although Hershey’s mission statement provides a simple goal that encompasses acknowledgment of global market share with the sweet moments of happiness provided in every aspect of Hershey’s daily endeavors, a strict code of ethical business conduct forms the underlying fabric that governs all endeavors. Commitments The Hershey’s company understands the scope of responsibilities included with company success as its global influence demands considerable resource utilization. These responsibilities extend past bottom line profit to supporting various charities focused on providing for the needs of children. Hershey’s Code of Ethical conduct contains detailed information as mentioned by, (Code of Ethical Business Conduct, n.d.) “Attempts to address most common legal and ethical issues that we might encounter” To Fellow Employees The foundation of Hershey’s success...
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...Evaluation of Business Code of Ethics Derek Matthews University of Phoenix Evaluation of Business Code of Ethics “In poor countries, officials receive explicit bribes; in D.C. they get the sophisticated, implicit, unspoken promise to work for large corporations” --Nassim Nicholas Taleb, The Bed of Procrustes: Philosophical and Practical Aphorisms Code of Ethics and Standards of Practice of the NATIONAL ASSOCIATION OF REALTORS ® Effective January 1, 2012 Duties to Clients and Customers Article 1 When representing a buyer, seller, landlord, tenant, or other client as an agent, REALTORS® pledge themselves to protect and promote the interests of their client. This obligation to the client is primary, but it does not relieve REALTORS® of their obligation to treat all parties honestly. When serving a buyer, seller, landlord, tenant or other party in a non-agency capacity, REALTORS® remain obligated to treat all parties honestly. (Amended 1/01) “Obligation to treat all parties honestly” is part of the language in the second sentence of the first paragraph of Article 1 under Duties to Clients and Customers. The reason I stressed this sentence because honesty was a forgotten responsibility during the bubble burst of nearly 6 years ago. As a licensed real estate agent one must uphold a fiduciary responsibility to ensure ethics are on the forefront of every interaction. Since 2007 as a result of unethical practices scaling from your local sales agent to the...
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...Evaluation of a Business Code of Ethics Rey Gonzales PHL/323 July 9, 2014 University of Phoenix Evaluation of a Business Code of Ethics Macintosh other wise known as Apple, a premier leader in computer based technology. But how did this amazing company come to be? Apple’s first product was vastly different then the products being sold today. The Apple I, which lacked only one thing a graphic user interface this was conspired by apples co-founder Steve Wozniak. Co-founder Steve Jobs was able to convince Wozniak that the product could be sold commercially. With both Steve’s on board they unveiled Apple in 1976 at the Home Brew Computer Club. The company spiked with big gains, as to a few years later almost flopped and almost bankrupt. That is when jobs left the company and did not return for quite some time, it was 1997 when he returned to save the struggling company. He came back and implemented the “closed door” policy, conducted flatted organizational structure rather then the traditional layers of management. When Jobs returned to help the company he made room form improvement in all area apple is unique company that took the technology market with force. With the lunch of the apple iPod, the iTunes, Mac computers, and apple TV to name a few, apples vision states “Apple is committed to bringing the best personal computing experience to students, educators, creative professionals and consumers around the world through its innovative hardware, software and Internet...
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...The Importance of Ethics and A Code of Conduct In Today’s Business Environment By Joe Cooper – 09/05/2013 Ethical and moral standards are the foundation of any company, big or small. In an effort to move beyond mere legal compliance, many companies today develop and institute a foundation of integrity-based ethics. These foundational elements include laws and regulations as well as a core set of operating principles and values, which a company follows when conducting business with its customers, employees, shareholders and the community. This framework drives everything a company does, day-in-and-day-out. The code of ethics must not only be adopted and unconditionally supported by the leadership team, it is critical that it is supported and enforced at all levels of the company. Integrity based ethics must become the culture of a company not merely displayed on a website, poster or touted at an all-employee meeting. It is sad to say, but in the past decade, violating company ethics can be a daily occurrence. And it happens at all levels; from leadership down to the entry-level employee. Some of these violations are also violations of state and federal laws. We have seen a number of CEO’s and company leaders not only lose their jobs, but also are prosecuted and even sent to prison. The leadership team sets a company’s culture. I believe that a team is only as good as it’s coach. I feel that it is critical that a company’s leadership team not only talk the talk but...
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...The basics of management ethics begins with hiring and placement in the proper place in the business. If placed in the wrong department, there could be definite repercussions. There can also be repercussions if you hire the wrong person. Evaluating performance is also very important, recognizing and praising excellence and using proper discipline plus terminating poor performers in the business, as well. As a manager there must be no discrimination. This could be based on race, religion, sex, color, ethnic background, or age. Most problems seem to revolve around the age group, it seems, from discussions that I have noticed and there are several techniques that may be used to offset the problems that are set around having a younger manager. It is important that a manager is seen for the performance assets that they carry and not the age that they have achieved their skill levels. Supporting your management team when an employee will do nothing but keep your team strong and build a great relationship between you and others that you work with, management, or not. Performance evaluations are a great way to know where you stand in the company, gain a raise, and let the managers know what value you are to your part of the company. It can be a positive or a negative experience. Either way, it is necessary to having a structured company. Another part of the organization is discipline. It is difficult to discipline employees, but it is necessary and as long as there is...
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...In this report, the ethics statements of AT&T will be analyzed, a determination of which ethical systems are used by the firm, Why AT&T might need to modify their code of ethics, the possible reactions to the code, and the effects of the code of ethics on AT&T. The telephone was invented by Alexander Graham Bell over 130 years ago, since then the transformation of the telephone has revolutionized the way the world communicates. This revolution has led the way to the cellular phone that was actually invented in 1900 by Reginald Fessenden. This led to the invention of the radio. American Telephone and Telegraph company was created in 1885 and grew from there into the AT&T that we know today. AT&T began to make telephone service mobile in 1946 and from there a new industry was born. The mission and vision statement for AT&T is Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry (Farfan, 2013) The ethical system that is used by AT&T is a combination of ends-driven, relativistic, entitlement, and duty-driven. The ethical code is broken down into nine components. The first component deals with honest and ethical conduct, this portion is a part of the duty-based because it asks for a moral obligation from employees to act in a certain manner; both honestly...
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