...• Business Communication Trends Paper Ann Coward University of Phoenix COM/285 – Business Communications Professor: Daniel Cleary September 1, 2010 • Business Communication Trends Paper Business practices, communication and technology is changing at a rapid pace. Successful businesses rely on effective communication to sustain itself. Gone are the days of writing business letter, sending memos, and mailing correspondences. With offices going green and paperless new technological trends include e-mail, interactive video and teleconferencing, and social electronic networking. It becomes essential to know how to communicate using these trends and still maintain basic corporate etiquette and decorum such as tone, wording, organizing information, spelling, and grammar. In this paper I will outline the role business communication play in my day-to-day activities at work, how it helps to manage daily activities, visible trends in the workplace, and the message types that are a results of these trends. Business communication play the most important role in day-to-day activities at work by cohensively linking coworkers, managers, and executives. The moment one enters the office, the tone of greeting sets the temperature for the day’s activity. A vibrant and positive greeting is more inviting than a faint mumbling acknowledgement. Working in a multicultural organization, requires employee to be mindful and respectful in communicating across...
Words: 882 - Pages: 4
...Business Communication Trends Tina Tyson XCOM/285 09/11/11 Grace A. Moylan Business Communication Trends A business can thrive if they communicate successfully. Communication skills are very important in the business world and may be beneficial to everyone. In business, building a rapport with clients is establishing a trust between the company and the customer. The bond relies on the valuable communication skills to improve, and make a business relationship that promotes a beneficial, trusting, and profitable one. To resolve a conflict one must have good communication skills to cope with them in a diplomatic way, and with suave. Many times it is miscommunication that has made the disagreement. People must work together to make a good team and remain industrious. Most departments manage daily activities with the help of computers. The main forms of communication in which this is done would be e-mails, faxing, scanning vital information and forwarding it. Telephones are still very important in communication, but more are conforming to meeting on the computer as a visual with the webcam. These are formal and informal ways of communicating, and keeping up on e-mail etiquette is important to avoid having miscommunications. The trends in the workplace on communication would be that there is less traveling involved. With technology in communication, traveling is not needed to be face-to-face with someone. According to Bates (2011), “Forty-three percent of employers...
Words: 432 - Pages: 2
...Business Communication Trends Business communications is a critical element required for a business to be successful. Businesses that choose to operate without open lines of communication are setting themselves up for failure. Making mistakes, lack of productivity, goodwill or legal concerns are just some of downfalls of unsuccessful operations (Locker & Kienzler, 2008, pg. 8.) Business communication must continually progress to keep up with advances in technology. Communication plays an important role within the workplace both internally and externally. Internal communication involves interaction between associates and management. External communication provides interactions with customers, vendors, community organization, and investors. Understanding day-to-day communication in the business world, time management, trends and results from these trends will help guide businesses additional tools for success. Understanding day-to-day operations; businesses must communicate with all internal and external participants. Reputable managers interact with associates. Businesses interact with customers, community organizations, and investors. Successful communication within a business offers associates a chance to understand tasks assigned and how to anticipate. For any business, communication practices enhance success by the associate, builds up consumer satisfaction and revenue. Successful communication occurs only if the associates...
Words: 900 - Pages: 4
...Trends in Business Communication Dawn Freeman XCOM 285 February 26, 2012 Arthur Mahan Trends in Business Communication The world of business and business communication is one of rapid change. There are ten trends in business that directly impact business communication. They are technology changes, focus on quality and customer needs, entrepreneurship, teamwork, diversity, globalization and outsourcing, legal and ethical concerns, balancing work and family, job flexibility, and a rapid rate of change. Considering that business communication affects the majority of day-to-day work activities, understanding these trends and how they continue to change communication in the business world is important for maintaining good communication skills. Technology and its rapid advancement has a profound effect on how people communicate in business. The global use of Internet, cell phones, and e-mail has created a world of instant communication in daily business communication. The rate that business is conducted has increased rapidly in the last two decades because of this. When I first began working as a temporary clerical employee, inter-office communications consisted of memos typed on paper, face-to-face meetings, and phone calls, all of which required lengthy response and coordination time. Today, the use of e-mail, cell phones, and telecommunications has eliminated lengthy response times and increased clarity and effectiveness in both internal and external business...
Words: 735 - Pages: 3
...Business communication is critical in day-to-day business. Without business communication, it would be very hard to be successful. In today’s business world, it is much easier to communicate to my leaders, co-workers, employees and business partners. With communication technology growing so strong over the last decade, it is nearly impossible to be “out of the loop” in the workplace. In fact, business can be conducted from virtually anywhere as long as the person has an internet connection. This paper will discuss the role business communication plays in my day-to-day work activities, trends in business communication in the workplace and the messages types that results from these trends. The most common way for me to manage my daily activities is through my company email. My email account is accessible from my business laptop and Smartphone. I can work while in my home office; or I can work from my Smartphone while having lunch at a sandwich shop. What helps me manage my workload within the email function is the ability to “flag” messages. I can “flag” messages for follow up at a later date to remind me when a deadline is due or when I need to respond to that particular message. The “flagged” message will remind me of the follow up based on the timeframe I set. The online calendar in my email allows me to set up appointments and invite attendees. The calendar is also linked to my Smartphone which sends me reminder alerts when appointments are coming up. Another communication...
Words: 764 - Pages: 4
...Trends in Business Communication | | Trends in Business Communication Communication is vital to the success of any business. Miscommunication can lead to complications and loss of profits. It is important that all employees and managers remain well informed about their task; goals of a business. Proper communication can increase team moral, organization, and efficiency. There are ten trends that affect a business. These trends include, but are not limited to, “technology changes, including information overload and data security versus privacy; a focus on quality and customers’ needs; entrepreneurship; teamwork; diversity; globalization and outsourcing; legal and ethical concerns; balancing work and family; job flexibility; and the rapid rate of change.”(Locker, Kitty O Kienzler, Donna S 2008) Technology is ever changing and advancing at a rapid rate in today’s world. It is almost like every time a person turns around, there is a more advanced version of the product that they bought. One example is cell phones. Cell phones can now do almost everything a computer can, and sometimes even more. For example, the new Apple I-phone allows people to see each other in real time. This type of portable technology can be used to have a face to face meeting with a client...
Words: 1297 - Pages: 6
...Business Communication Trends Melisa Sida University of Phoenix 12-4-2010 COMM 285 Florentino A. Lopez Business Communication Trends Communication in the home health work environment is very important. Effective communication is vital to the well being of a client. An effective communication system plays an important role in the management/employee relationship; employee/client relationships and the overall role of the agency within its own community. The home health business is particularly prone to growth and diversification. Communication plays a vital role in the day to day functions of the home health industry. Communication is used to relay information pertaining to a client’s care and needs. Employees use communication to express a problem within the work or home environment. Problems become resolved when there are no barriers in communication. None of this is possible without an effective business communication system. In previous years businesses communicated with clients and employees by means of the postal service or memorandums to inform of any new or upcoming information regarding the agency. Often face-to-face meetings were conducted and closed with handshakes. Memo pads or sticky notes were used to relay messages left for other individual staff members or to make notes on certain cases. A reminder list was utilized for tasks needing to be completed. Business communication entailed sending memos, writing business letters and so...
Words: 886 - Pages: 4
...Business Communication Trends James Slowik University of Phoenix COM285, Introduction to Business Communication Michelle Maldonaldo August 9, 2010 Business Communication Trends Business communication is an imperative role in a sales position at ePlus Technology. I currently work at ePlus as a Senior Account Executive and business communication is a function that is majorly inherent as a skill set needed to perform at a high level. Additionally, the communication medium in the technology field is constantly evolving and unifying communications is a trend that will be the next level of advanced technology to reach the business community. The various message types range from standard e-mail collaboration to video conferencing, Webex sessions and mobile user functionality. With the introduction of these new technology offerings, management of communication is improving and assisting individuals to manage daily activities. Communication is the key to success and information technology has allowed the business culture to communicate in a more productive fashion. Computers have introduced a simply means to collaborate with customers and follow associates. The most popular means that I use on a daily basis is e-mail and calendaring with Microsoft Outlook. ePlus has an online ordering capability and customers can look up pricing, order equipment and track equipment purchased. All of these activities are followed up with e-mail...
Words: 832 - Pages: 4
...Business Communication Trend Paper Edward C. Johnson COM/285 Gary Lee August 10, 2010 “In a professional setting, everything that you do involves communication” (Locker & Kienzler). Therefore, it is important to understand that “communication is for the sharing of information among partners and co-workers” (Locker & Kienzler). However, the most common way to achieving success is to throw away egos and work together as a team, for the challenges within business communication. This paper will discuss the roles of business communication and how they fit into day-to-day work activities and discussing how it helps to manage daily work activities. This paper will continue to analyze what trends are seen in the current workplace or past workplaces. Nevertheless, the paper will discuss some of the message types seen as results to these trends. Consequently, the reader will have a general concept of how important trends are in business. Communication is essential in many forms, from verbal to nonverbal in the world of business today. The internal and external audience in business organizations is the people who make a business successful. The types of business communication trends in the field as a health care provider occurs on a day-to-day activity on my job is “teamwork, balancing work and family, quality and customer needs, security versus privacy, job flexibility, and technology” (Locker & Kienzler, 2008). Communicating through teamwork help ensure that the tasks are done...
Words: 795 - Pages: 4
...Business Communication Trends Communication is an essential component for a business to be successful. Without a good line of communication mistakes will be made that could cost the company wasted time, wasted effort, lost goodwill, and legal issues (Locker & Kienzler, 2008). Business communication is continually changing to keep up with technological advances. The 10 current business trends affecting business communication today are: Technology changes, including information overload and data security versus privacy; a focus on quality and customer’ needs; entrepreneurship; teamwork; diversity; globalization and outsourcing; legal and ethical concerns; balancing work and family; job flexibility; and the rapid rate of change (Locker & Kienzler, 2008). I personally have witnessed several of these trends in my current workplace. I currently am a full-time medical assistant in a physicians’ office. The current business trends I have noticed while working in the medical field are: Technology, teamwork, and diversity. Technology plays a huge role in my day-to-day work activities. I communicate with my coworkers using instant messaging through network on a software program. We communicate with the physician using the landline, our cell phones, and through emails when he is away from the office. When communicating in an online setting, depicting the correct tone is important in order to convey a comprehensible message. Teamwork is another trend that is...
Words: 712 - Pages: 3
...Business Communication Trends Michelle Gordon XCOM/285 August 11, 2013 Shannon Owens Business Communication Trends The definition of business communication is the sharing of information between people within an enterprise that is performed for the commercial benefit of the organization. In addition, business communication can also refer to how a company shares information to promote its product or services to potential consumers. (WebFinance, 2013) Communication plays a critical role in student’s on-line day to day activities. A on-line student has to be flexible to balance school and family. Some of the flexibility options allow you to work anytime and anywhere. You are able to make your own schedule and incorporate it into your daily routine. The University of Phoenix requires you to participate four days a week. This means you have to log into your student portal at least four days and participate in class discussions and weekly discussion questions. If for some reason you could not participate you are required to check in with your instructor. Checking in will ensure you will not be dropped from your class. An on-line student is capable of meeting personal needs because you are able to go to school from anywhere. All you need is an Internet connection and a computer. You can take your on-line classes on vacation with you if needed. You can juggle so many personal tasks as an on-line student. For example, if you have a doctor’s appointment and need to answer some...
Words: 390 - Pages: 2
...Business Communication Trends XCOM/285 Business communication is one of the most important aspects of my day to day life. Every day I communicate with internal and external audiences via phone, email, and face to face conversation. With internal audiences being my co-workers, I speak to them verbally on occasion but most of my communication is done by phone or email. My job specifically is to help organize requests by our company’s external audiences, which are our advisors. Usually the requests are for materials sold by my company via an online store, which the advisor has his/her own username and can log on and place an order. I receive several of these orders on a daily basis. I also receive many internal emails which are new advisors and new/previous clients requesting introduction materials and/or client account paperwork. As previously stated my daily activities consist of responding to phone calls and emails, speaking to the sales representatives and advisors associated with the company. Business communication helps me to manage my daily activities by making my routine precise and consistent. All requests are made through email, even if the original request was by phone call, I will shortly receive an email so all of the transactions are kept on file. This helps me to stay organized and not lose track of what I have completed and what work I still have to finish. I also use my calendar which is located in the company’s intranet server, to see upcoming...
Words: 464 - Pages: 2
...Business Communication Trends Cherice Smith Acc 280 June 6, 2010 Rodney Thirion Business Communication Trends Business Communication plays an important role in our day-to-day activities. Communication is the key in any business and in the world today, there are a lot of new trends that are helping businesses with communication. The way businesses view other business is set by the type of communication level that a certain business sets off. No matter what kind of job a person has, communication is the key to all their success. There are ten trends in communication taking businesses by storm, they include: Technology, entrepreneurship, legal and ethical trends, balancing professional and private life, flexibility in work, globalization, diversity and outsourcing, focusing on quality and customers needs, and teamwork. (Locker & Kienzler, 2008). There are other types of business communication that we use on an everyday basis such as face-to-face meetings, telephone meetings, reports, presentations, emails and web-based communications. Communication is the sum of all things that a person does when he or she wants to create an understanding for others. In a professional environment, everything you do involves communication. Having good business communication is about sharing information in ways that are useful to your business partners, co-workers and clients. Currently, I’m not working but when I was working as a medical receptionist, played a very important...
Words: 759 - Pages: 4
...Business Communication Trends By: Karl Martin Redmon Instructor: Vince Catalfamo September 2, 2012 Rapidly advancing technologies are already dramatically changing business communication trends and further innovations are taking place to cope up with the complexities of future business communications in a global economy. • The buzz word that is currently doing the rounds of Information Technology industry is 'technology-driven transformation'. Businesses interpret this as using the technology to redefine the services that they can offer at lower costs, which would increase the revenues and boost the profits. As the scope of the Internet is getting widened day by day as a technology platform, it has been occupied by an ever-growing number of application tools. These tools facilitate deriving the most from the Net and business communication trends. It is a fact that continually advancing technology is bringing about dramatic changes in business communication trends the world over. The day may not be far off when business communications will be done in a paperless manner favoring green technology. During the last decade alone, tremendous technological advancements have taken place to provide a new direction to business communication trends – be it voice communications or data transfer. It is only to be expected that during the ensuing decade, business communication facility will receive further thrusts and will witness major innovations across many...
Words: 433 - Pages: 2
...Business Communication Trends Communication is the exchange and flow of information and ideas from one person to another it involves a sender with idea, information [ (Butler, 2011) ]. Communication is a big part of a business it is what makes a business doing well. Communication is the key part in business and in today’s world there are a lot of new treads that are helping businesses with communication. There are many new technology trends that businesses use to help them stay in contact with their employees when they are out of the office. In this paper will see how communication plays in my day-today activities at work. How does it help me manage my daily work activities. I will discuss the current trends in business communication. I will explain what trends I have seen in my Current and previous workplaces. The role that business communication plays in my day-today activities at work are sometimes challenging we have so many different ways to communicate which can be verbal, non- verbal and written. There are many tools that are used to communication with co-works throughout the day from Email, Microsoft office communicator, Phone, Work orders and faxes. Modern day technology trends help with scheduling communicating better with each other wither you are on the field or in the office all day. It helps me to keep my daily work activities up to date by making sure that I get reminders regarding appointments or if I have staff meeting by a click away. Communication also helps...
Words: 691 - Pages: 3
