In this study of business communication, I chose to study in Britain Trade Organization called "UNISON" in the organization's business communication process. I want to elaborate on their communications systems internally and externally of the organization and what type of obstacles encountered by the organization as well as the solution to overcome these obstacles to reach a goal of successful internal and external communication. Unison is once the Britain’s biggest trade organization. There are 1300000members registered on paper. Their main headquarter is in London and there are 12 regional offices in England, Scotland, Ireland, Wales and Northern Ireland. It has 1200 staffs and 1300 branches. External communication takes among most of the company personnel to surrounding place and the outside the world. Internal communication happened between employees within an organization. There are so many workshops held by the coordinating project team. There are many different forms of internal communication occurs among them. For example, workshops help people to get involved solely. The project team is to do functional studies issues and help translating policy into action. There is a magazine in my house called Inside out, which is a key internal Unified Communications Media. This magazine is sent to all employees the same time. This series of magazine highlight a range of problem and challenges encounter such as employee email, posters, staff issues and challenges, documents or magazine. Meetings are carried out the communication concerning their headquarters, the equivalent of paying the same matters related companies and former news details of tissue inside information block. There is another form of communication coordinating internal use, which is called intranet, which only used by the workers and parts of Unison by logging into the computer folders. The external communication was also very important. UNISON requires a lot of unified communications to convey messages and from the receiver and stakeholders in many different fields. There are issues to be addressed include a lot of disputes, legal matters, pensions and discussion. UNISON’s website www.unison.co.uk supports information on health and safety regulations, promotional materials and a variety of related information. All information can be downloaded from the UNISON easily. For example, greeting to unison is packed channel for everyone, Stratification conditions and protection from the physical building ingenious. DVD has introduced a method to increase the way to contact with member.
UNISON has his own established procedures for formal communication. First, members will have their branches in their Advisory. If you need to move forward and then consult the delegation from the limbs together again in twelve months of workshops, seminars and opinions on the same program. Broadsheet- foundation, electronic communications, access, and some members of the conference is also the position taken as a formal communications. UNISON also provides information communication journal catalog and this is an official family law. The authorized official communications branch members to solve the problem. Owners and their representatives with an informal communication, understanding their life support. Although, this type of communication is not officially exist under unified contribute to solve the problem. UNISON wants to establish an effective communication system, which will reduce the trouble-free workplace and supports a healthy work culture. National Health Service Day observed by UNISON order to maintain peace infirmary and authoritative guide the prospect of the National Health Service. UNISON also need to deal with newspapers, radio and television center. UNISON tried to persuade them to medical services products. Public awareness meetings are to provide surgery. Hot air balloon, caps and other digital promotional stuff to help announce events and suggested the media. By doing this, the real members of their UNISON are maintained and encouraged to contribute more in the future. I am recommending UNISON to overcome communication barriers. Obviously, the information is curved from the dispatcher to accept similar reservation information and ensuring that the receiver will receive the message even understandable message. This is called the communication difficulties or barriers. This is called the communication difficulties or barriers. Survey from side to side every local stage approval and noted that a number of obstacles in the UNISON for the newsletter below also provide solutions here. one of the main problem is noise due to the usage of mobile phones in the crowd. The solution to this problem is to advise the employee of UNISON to interpret with the members once again due to the noise made by the crowd. Other than that, the lack of computer and internet usage is also one of the main problems. To overcome this problem, UNISON needs to increase the standard of computer technology and internet facility. At the same time, language is also one of the problems faced by Unison. Unison need to employ employee who are able to speak multi language. Another problem faced by Unison is blockage of communication with lone workers. Unison to invent various of communication method to communicate with the lone workers so that the work force can cautiously intention to its notes to individuals slightly than groups. Timetable of workers should be fixed by Unison, the flexibility of work time should be fixed. Last but not least, some of the technical group might have difficulties to communicate and understand their problem. Unison should be thoughtful and provide supports to the individual like this. In conclusion this study show how important is communication in large organization. Solving every problem of communication in the large trade organization, Unison is able to improve their support by every single one of the members in their branch. The company's annual meeting provided an action plan of obstacles to a solutions, this can be practice with the members in the policy. With the effective communication in UNISON, UNISON is able to solve every issue and control campaigns on the matters that might affect them in the future.

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