...is hard to grasp. Fill in the word ‘trust’ in a search engine and different definitions keep popping up. Lots of academics have tried to come up with businesslike definitions, but it turns out to be very hard. Trust is a very personal and vulnerable concept, which takes a very important place in peoples’ lives. As of a very young age, trust is very important in everybody’s personal life. Later on, it starts to hit your professional life as well. Can you trust your colleagues or your suppliers? Once trust is broken, it is very hard to repair it. When everything is going as it supposed to go, there is no problem, but people will always fall back on previous trust issues, once something goes wrong. I therefore think the following quote from Friedrich Nietzsche is very striking: “I am not upset that you lied to me, I am upset that from now on I cannot believe you”. Next to issues which are the result of trust violence, there is the problem of gaining trust in the first place. There is always a certain degree of insecurity involved. Who is supposed to take the first step is the key difficulty. In any transaction the question arises, whether the delivery or the payment should take place first. It is in the nature of people to want to have a guarantee, which is often not possible. A large part of success is determined by a trustworthy treatment and you need to be able to rely on the people you do business with for the full hundred percent; especially when large investments and therefore...
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... Framing * Stocking an opportunity register * Focus * Promoting adaptive execution Entrepreneurial leadership: The most important job Although uncertainty might cause many to freeze, it can be used to your benefit. Uncertain situations are full of new opportunities. Your task is to continuously identify high-potential business opportunities and exploit these opportunities with speed and confidence. Thus, uncertainty can become your ally, not your enemy. Entrepreneurial leaders are distinguished from other managers by their personal practices. These fall into three categories: setting the work climate, orchestrating opportunity-seeking and moving particular ventures forward personally. * Climate setting practices create a pervasive sense of urgency for everyone to work on new business initiatives. Dedicate a disproportionate share of your own time, attention and discretionary resources to finding and supporting new business models. Gary Wendt, who drove massive growth at General Electric Financial Services, demonstrated this principle. He consistently, predictably made new business development his top priority agenda item - at every meeting and chance encounter. * Orchestrating opportunity seeking involves removing uncertainty from your people by clearly specifying what type of entrepreneurial opportunities are wanted. We call this 'ballparking.' A Swedish...
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...Business Development Planning What is Business Development The role of “Business Development” is a mix between a pure “sales” role and that of a Public Relations Officer and a Key Client Manager. Each organisation will set different objectives of its business development staff that may include some of the following tangible and non-tangible goals: Achieve product or service sales Prospect for new clients Initiate direct marketing campaigns Participate in relevant community activities Maintain and develop relationships with existing key clients Be active in business network groups Offer public speaking services Initiate sales calls including cold calling High level communication skills and good planning skills are essential in business development. Business Development Targets The business development function, like any other department, should have clear targets on what is meant to be achieved. A component of these targets may be a sales budget that outlines what the expectations are for the next year’s sales. The sales budget can be developed top down (last years results plus anticipated changes) or developed bottom up by the sales department (identifying this years opportunities). There are a number of ways to achieve increased sales targets: increase sales from existing customers find new customers for your product increase cross-selling ie existing customers take a wider range of products launch a new product (or product extension) to new and existing clients. Other targets...
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...Henry Tam entered the HBS Business Plan contest hoping to gain experience above and beyond the normal HBS curriculum. He teamed up with interactive music-based game start-up company, Music Games International (MGI). From the outside, Henry seemed to be part of a well designed and diverse team. However, the lack of team preparation has led to poor team processes and left MGI with no tangible business plan three weeks before the deadline. However, MGI’s team processes can still be improved through Henry’s integration efforts. The real crux of MGI’s poor ‘Team Process’ or, the “the interactions that group members undertake in a team environment that convert members skills, expertise, and other inputs into a group project or other form of output” (Polzer, HBS Case #9-403-094), was based on the following: a lack of common goals, lack of team roles, and lack of information exchange. Fundamental components such as the 'Available Resources', 'Incentives or Rewards', 'Roles and Responsibilities' were never reviewed during the Launch Meeting (Polzer, HBS Case #9-403-094). The MGI team’s failure to agree on common team goals and to define formal roles for its members upfront are the root causes for its poor team processes. Henry and Dana saw the business plan competition as an opportunity to gain business development experience with a start up and contribute to MGI’s vision; however, Sasha envisioned them as “interns”. When Sasha handed them an envelope of alumni names to cold-call...
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...Hello ILC! In my 4th year of study, I would have to spend 8 months working on a project in a developing country. I could work on a health care delivery system, do an environmental assessment, create a marketing or small business development plan with local entrepreneurs, address key issues such as child labor or HIV/AIDS, and the list goes on. With a good mark in English, I hope to get accepted into this program. I’ve never taken an online course so I did not know exactly what to expect. I am finding it more difficult than the English course that I took in day school. I also find that it is twice as much work. However, in day school, a lot of the marking is through class discussions, presentation, and overall behavior in class. Because ILC is independent and there are no teachers to mark a student on presentations discussions, etc, it makes sense that there would be more work to cover. I like this course a lot more than my last English course. I love writing. In day school, we did a lot of writing, but there was always a lot of pressure to finish it at a certain date and perfectly. I absolutely love how I can work at my own pace think about what I am writing thoroughly without stress. It makes things much easier. I work at Zellers as a Fashion Sales Associate. And I have found that balancing school and work has become so much more easier by taking this...
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...market in Australia and produces in excess of 12,000 boats a year. The company is based at Coomera, on Queensland’s Gold Coast, and has over 300 employees. A multi-award winner Quintrex recently won two prestigious 2007 Australian Marine Industry Federation awards in the categories “Day Boat of the Year” and “Fishing Trailerable Boat of the Year (Aluminium Under 6m)” for the 580 Freedom Cruiser and 580 Coast Runner respectively, in May, 2007. Quintrex’s innovative 580 Freedom Cruiser began the winning streak in early May, being awarded Modern Boating magazine’s “Aluminium Boat of the Year” in Sydney. Quintrex Export Manager Trevlynn Petzke, said that the company had not sold into Russia before last year. "Austrade's Moscow-based Business Development Manager, Sergey Kask, alerted us that a customer in Russia might be interested in our range," Mrs Petzke said. "It took about eight months before we made our first sale, because we did not have a dealer in place in Russia. Austrade was vitally important here; they helped us through the process – and have continued to help us." Quintrex now has the Admiral Group as its Russian distributor of aluminium boats up to 7m. Trevlynn Petzke...
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...Canada that has been developing in the past few years it involves with the safety of people in the work force. In this business report you would find the reason the company itself was bombarded with expenses that had made it successful throughout its years. The businesses history which explains how the owners developed the business. in a business it has its main activities what do they sell? How is it run? What does to be successful? The owner of the business has to have made a decision into why did they decide to incorporate the business? What are they up against in the financial sector? Table of Contents 1 executive summary 2 3 introduction 4 4 brief history of isafety 4 5 business offerings 4 6 why the owner decided to incorporate 5 7 expenses involved in setting up and running the business 5 8 problems the business faces 7 introduction Isafety is a serving company in the heart of Alberta Canada which services Alberta’s oil and gas industry, they aim to provide its customers with the best safety training and on-site safety services. The company is currently owned and operated as a partnership business that consisted of multiple studies and risk takings to achieve the success they are in now, as the business increases its growth it still strives to organize and operate its business to increase the chances of its success the business has set its incorporation to fulfill the company and the customer’s needs and wants. The purpose of this report...
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...selected. Audrey has some experience as an assistant, assurance analyst and financial planning analyst. Brussels and Bradshaw is operating in more than 25 countries globally; this case study takes place in Toronto. Many behavioral issues in the Brussels and Bradshaw institution are unprofessional and stressful. Job stress is defined as feeling one’s capabilities, resources, or needs that do not match the demands or requirements of the job (Hitt, Miller, & Colella, 2011 p. 249). Working 70 and 80 hours per week or possibly 120 hours will put a major burden on anyone, especially someone new to the working environment. Audrey is excited with her internship and very eager to learn. She is assigned a mentor and buddy by the business development manager, Kelly Richards. Kelly has 10 years of experience. Although associates consider her human resources, Kelly’s job is strictly administrative. Audrey is never introduced to her mentor and her buddy, Christine Page is very helpful and encouraging. Audrey is faced with role ambiguity, which means goals and expectations of job requirements are unclear. Sean Petterson, her section lead, gives tasks without clearing identifying the objective. Audrey is meeting expectations, but Sean continues to complain she is not meeting his standards. Sean was never clear on what the...
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...Guest Relations Supervisor Receptionist Communications Team member Porter Concierge Guest Relations Officer Housekeeping Department Executive Housekeeper Assistant Executive Housekeeper Supervisor Room Attendant Technical Services / Engineering Department Technical Services Manager/ Chief Engineer Assistant Chief Engineer Trade Person / Supervisor Handyman Chefs Department Executive Chef** Sous Chef** Chef de Parties** Demi Chef** Commis Chef* Revenue / Reservations Department Revenue / Reservations Manager Revenue / Reservations Supervisor Reservations Sales Agent Sales & Marketing Department Director Of Sales And Marketing / C & C Sales Director Sales Manager Business Development Manager / Conf & Catering Sales Manager Sales Executive Business Development Executive / Conf &...
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...Business Development Manager Job Description This site was created to help you: o Put together a great job description for a Business Development Manager position o Understand what a Business Development Manager is and what you should expect from one o Learn more about being a Business Development Manager Our homepage simply gives you the Business Development Manager job description. The rest of the site provides supplementary material related to business development and what you should expect from your Business Development Manager. You may use this Business Development Manager Job Description as a starting point for your company’s ad. Please spend the time to customize it to your company’s needs. This description contains just about everything you would ask a Business Development Manager to do. Therefore, it would be a lot to ask of one person. The Role of the Business Development Manager A Business Development Manager works to improve an organization’s market position and achieve financial growth. This person defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Business Development Managers work in a senior sales position within the company. It is their job to work with the internal team, marketing staff, and other managers to increase sales opportunities and thereby maximize revenue for their organization...
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...APOORVA RAWAT PROFILE • 3 years of professional experience in Multi-ethnic Marketing, Business Development and Business Analytics • Skilled in creating project proposals, business plans and marketing collaterals • Proficient in client servicing, media relations, and administrative work • Extensive support to project manager in creating and submitting the project proposals • Excellent communication, analytical and presentation skills EDUCATION Masters of Business Administration (Candidate) June 2013 Schulich School of Business, York University, Toronto, ON Bachelor of Technology Computer Science (Undergraduate) March 2008 Uttar Pradesh Technical University, Lucknow, India EXPERIENCE Marketing Intern May 2012 – Aug 2012 The Lightning Group • Handled marketing, movie activations, advertising, corporate sponsorship and media relations for Taste of the Danforth (largest street festival of Canada) • Handled the Press Release of the Festival and collaborated with Canadian media (newspapers, TV, radio stations) • Formulated and pitched the story ideas for Taste of the Danforth to Canadian media outlets (newspapers, radio, TV) • Generated buzz for the festival – Taste of the Danforth on various websites and social media channels • Handled advertising strategy and corporate sponsorship for Pot Luck Art & Buddy...
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...current situation, there are three main elements from task environments that my organization will be facing, they are Customers and clients, Competitors and Government agencies respectively. Out of these three elements, Government agencies will have the greatest impact towards my job. Recently, the Ministry of Finance Singapore (MOF) has streamlines its procurement policies in order to have a transparent procurement system among the government agencies. In order to have a transparent, open and fair competition, all IT vendors are required to submit their quotations and tender bids through a Government Electronic Business (Gebiz) portal. All procurements must nonetheless be guided by a culture of prudence, and be subject to the checks and balances set out in the procurement rules. In this new procurement guideline, it definitely impacts me overall as a business development manager where my main responsibility is to bring in more possible revenue to the company. With the procurement...
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...REFLECTION ESSAY: Doug Strickland Reflection Essay: Doug Strickland Small Business Management and Entrepreneurship Com/156 Sherri J. Johnson Robyn McMaster 2 RELECTION ESSAY: Doug Strickland Table of Contents Introduction and Thesis…………………………………………………………………………………..3 Influences…………………………………………………………………………………………………..3 Business Education………………………………………………………………………………………..4 Culinary Education………………………………………………………………………………………..4 Work History………………………………………………………………………………………………5 Avoiding Failure…….…………………………………………………………………………………….6 Winning At Success ……………………………………………………………………………………..7 Groups and Associations………………………………………………………………………………….7 Conclusion………………………………………………………………………………………………….7 References………………………………………………………………………………………………….8 3 REFLECTION ESSAY: Doug Strickland Reflection Essay: Doug Strickland Doug Strickland is an importer and broker of Integrity Wines which specialize in fine natural wines. He has been affiliated with the Restaurant and Winery business for over 25 years. Strickland is an all-around entrepreneur in the culinary division of fine foods and wines. His love for food and wine started when he was a teenage and carried on into his college life. Strickland put his dreams of becoming an entrepreneur on the backburner to hold other titles and positions right after college. After holding many other job titles he was determined to turn his million dollar ideas into a reality with the support...
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...PERSONAL AND ORGANIZATIONAL DEVELOPMENT WORD COUNT : 2499 WORDS PAGE OF CONTENTS INTRODUCTION PAGE 3 PART 1 PAGE 4 – 8 PART 2 PAGE 9 – 13 CONCLUSION PAGE 14 REFERENCES PAGE 15 INTRODUCTION With high entry barriers to the Oil & Gas Industry, some people are fighting to maintain their position, while some people are trying to escalate the career ladder. After this exercise of reflective commentary, I will be able to clearly identify my weakness and my strong points. In the first section, I will be discussing about the employment market of the Oil & Gas Industry in Singapore, and my targeted position of a junior trader – middle distillates. The changes in Singapore labor market will be briefly discussed, and there will be several factors being brought to attention in order to clearly notify what are the changes of the labor market in Singapore in general. Next, a reflection will be done based on my current career path, and my choice of career advancement. I will be levying on various sources of input, from the seminar activities, assessments, and psychometric tests that has been carried out. Lastly, I will reflect on the improvements to be made for a smooth and successful career advancement in the future. PART 1 Singapore is one of the most sought after places to work in Asia. Over the years, Singapore has attracted millions of foreigners into the Singapore labor market. However, it has been...
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...market players said. Power sector and industrial units are the two major consumers of the locally produced cables followed by households. “We are facing a shortage of adequate buyers, particularly with power and industrial ones,” said Fardaws Alam, chief financial officer of Poly Cables, one of the fastest growing cable manufacturers in the country. “Our sales came down by around 60 percent in the January-April period of this year compared to the same period last year,” said Azizur Rahman, chairman of Aziz Cables. Rahman blamed this downtrend on the negative impacts of the global financial crisis. “We are still doing good in power cable sales because we have some supply contracts in our hands,” said Mohammad Enamullah, business development manager of Paradise Cables, one of the largest wire and cable makers in the country. Now the global and domestic gloomy economic situation is a cause for concern for us, he added. Bangladesh had to depend on imported cables until the late 1980s. But the situation has started changing rapidly since 1990s when a good number of companies entered the market, industry people said. Now around 50 companies are engaged in wire and cable manufacturing and meeting the rising domestic demand. Of those companies, BRB, Paradise and Eastern are the major players followed by Poly and Sun Shine. Local manufacturers import copper, which is the main raw material for making wire and cables. Price of copper on international markets plunged...
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