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Business Ethical

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Submitted By iyfbella
Words 646
Pages 3
Assignment 5
BUS371
[Page 51]

1. To make the recommendations, it is first necessary to understand the product that Otis Trains is selling. It is selling high quality, detailed, small batch train sets that are targeted towards affluent makes in the 30 to 50 ages bracket. For this market, we can assess the Order Winners, Order Qualifies, and Order Losers. Quality | Order Winners | Price | Order Qualifies | Lead time (to delivery) | Order Winners/ Order losers (if too long) | Availability | Order Qualifies | Variety | Order Winners |

From this analysis, it is evident that price, while important, is not critical. While important, it is not consistent with the requirements of the customer. More importantly, we must consider that the supplier, being located in China, exposes Otis to a number of critical potential problems such as long lead times and increased costs due to transportation and increased inventory
Therefore, the decision doesn’t make a lot of sense. So I recommend that you would have a supplier that could work closely with you and that would offer you short delivery lead times and high quality.

2. Because of the need for high quality products that are frequently updated to reflect new types of trains, the most appropriate relationship is a close collaborative relationship. Such a relationship is important because you want to work closely with the supplier to ensure that new products are designed and introduced quickly and with the appropriate levels of quality.
By outsourcing to China, we are faced with some risks. The products may not satisfy the desired levels of quality and because of potential delays caused by lack of shipping capacity, weather, problems at customs.

Assignment 6
BUS371
[Page 107]

1. Determining amount of money/funds available for the next week’s purchases. And checking the cupboards and refrigerator to

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