Premium Essay

Business Ethics in a Hospital Setting

In: Business and Management

Submitted By Dollylama9
Words 3684
Pages 15
Business Ethics in a Hospital Setting
Darlene V Nickerson
Columbia Southern University

Abstract
Business ethics in a hospital setting includes a review of many areas. Ethical considerations include the areas of patient care, nursing ethics, physician ethics, patient privacy, and medical billing practices. This paper will touch on ethical concerns for each of these topics.
Keywords: hospitals, ethics, patient care, nursing, physicians
Business Ethics in a Hospital Setting
When beginning a discussion of business ethics in a hospital setting it is important to take a broad approach. Because a hospital is a business and also a treatment facility, the ethical concerns must be considered not only for areas such as billing and privacy but also for ethics related to the appropriate care of patients, nursing ethics, and physician ethics. The ethics of the treatment methods employed based on the patient’s condition must also be considered.
Ethics and Patient Care
I believe that when discussing the ethical implications of patient care it is helpful to review a real-world scenario. One highly publicized case involved Terri Schiavo and her husband’s fight to stop her tube feedings as there was no hope for her recovery (VandeKieft, 2005). One reason for the high visibility of this case in the media occurred because the patient's husband and the patient's family disagreed on the diagnosis (VandeKieft, 2005).
Terri suffered a cardiac arrest due to severe hypokalemia (low potassium levels) (VandeKieft, 2005). The cardiac arrest led to severe brain damage and a condition called PVS (VandeKieft, 2005). The PVS acronym stands for persistent vegetative state (VandeKieft, 2005). A person in a persistent vegetative state has brain stem functions that survive but no higher level brain functions (VandeKieft, 2005). This equates to the person's body performing the...

Similar Documents

Premium Essay

Corporate Governance and Ethical Responsibility Research Paper

...Corporate Governance and Ethical Responsibility Research Paper LEG500- Law, Ethics, and Corporate Governance May 2013 This purpose of this research paper is to state the importance of corporate governance and ethical responsibility in a business, and to be able to justify the health and safety rights that employees have in corporations. According to Solomon (2010), corporate governance is a keystone aspect of a business, in which companies are directed and controlled. Corporate governance is important in the aspect of maintaining corporate success and not overstating social welfare. A weak corporate governance system can lead to the fall of the corporation, stated by Solomon (2010); the wake of massive collapses due to weak corporate governance has developed an aggressive attention on reforming corporate governance. (Solomon, 2010) Ethical responsibility is the defined by first understanding that ethics is knowing what should be done. Our text reflects that ethics is not one that is governed by legislation or a judicial system however it is based on the critical consciousness which goes into deciding what is right and wrong through a thought and emotional process for a particular situation. Having ethical responsibility in a corporation is vital for the integrity of the company and what the brand stands for. Ethics holds one accountable; insuring that what is right is properly implemented. (Halbert and Ingulli, 2012) In the case of Dr. DoRight, on a daily......

Words: 1044 - Pages: 5

Free Essay

Happy Hospital Analysis

...Happy Hospital Today’s health care system, with its many different types of health care organizations, is extremely complex. The health care environment has many other goals—improving the health and well-being of the community, providing the highest quality health care services, and minimizing morbidity and mortality. Happy Hospital is no different. The issues of plausible steps and measures that they should take to utilize accounting information to make solid financial decisions to progress towards a sound financial hospital will be covered in this paper. How could Happy Hospital use budgets and performance reports in the decision making process? The use of performance reports would help Happy Hospital extensively. Performance measurement when linked to the budget and strategic planning process can assess accomplishments on an organization-wide basis (Tigue and Strachota, 1994). When used in the long-term planning and goal setting process and linked to the hospital’s mission, goals, and objectives, meaningful performance measurements can assist Happy Hospital’s managers and staff in identifying financial and program results, evaluating past resource decisions, and facilitating qualitative improvements in future decisions regarding resource allocation and service delivery. The use of budget reports would assist the hospital in tracking its cash flow, purchases, expenses and income streams. An analysis of a budget report provides information about......

Words: 693 - Pages: 3

Premium Essay

Ethical and Moral Issues in Business

...Ethical and Moral Issues in Business By Lisa Battiato MGT/216 March 18, 2011 Professor Laura Brodkey-Scott Ethical and Moral Issues in Business When it comes to understanding the concepts of ethics and morality it can easily become confusing to many. It is perceived as personal values and systematic beliefs. We all struggle with the image of what is right and what is wrong however, when it comes to ethics imposes as to how one applies these values of right and wrong in some sort of an organizational setting like businesses, academically or legally. (Degeorge, 2010) An example; a nurse and a well respected Physician both work in the ER department and are good acquaintances. The Nurse notices the Physician taking narcotics illegal from the ER’s drug cabinets and sticking the narcotics in his lab coat and both know they are to abide by the hospitals policy and procedures when they both were hired. The nurse knows even though this physician is a long time acquaintance and is a well respected physician that he violated the hospitals policies by stealing from the hospital. The nurse knows that this well respected Physician is breaking that code of conduct by stealing and in fact, stealing is against his own personal code of beliefs, however, it is also against her moral code to rat out a well respected physician. This is the ethical dilemma that she struggles with. Should this nurse report her coworker to their superiors, to prevent future theft from hospital’s assets and......

Words: 520 - Pages: 3

Premium Essay

Code of Ethics - Nursing

...drastically changed. Nurses are not only limited to a hospital setting where they are assessing patients, handing out medications or assisting doctors. Nurses are also a counselor, an agent of change and a patient’s advocate. Nurses can also be an educator in a classroom setting, during clinical practice of student nurses or through public presentations. In addition, nurses can also take up roles as part of the administration. Even though nurses’ workloads are constantly changing, they are still governed by a set of ideals and moral norms which nurses are expected to adhere to and embrace. In a nursing profession, daily decisions have real impact on other people’s lives. The responsibility of such decisions creates the need for nurses to have knowledge and skills that enable them to not only provide physical and psychological care, but also to critique and reflect on the standard of health care practices. For the nurses to do this, they must understand ethics and ways in which to utilize this knowledge in a constructive and systematic way. In doing so, they are able to deliver the care required by the profession and also expected by the society. The importance of the code of ethics for registered nurses guarantees that nurses are accountable for their actions, ethical problem are dealt with in a most appropriate way, nurses are guided about their roles and responsibilities and to ensure that highest standard of care are provided. Ethics is derived from the Greek word......

Words: 1478 - Pages: 6

Premium Essay

Ethics Program Report

...Week 9 Final Project Ethics Program Report Patton Fuller Community Hospital Ethics Program Report Within Patton Fuller Community Hospital (PFCH) it has been brought to my attention there are moral and ethical issues we are facing. These issues are; * Unauthorized disclosure of patient information * Data security breach * Medication doses error Since the hospital main focus is the patients as it is states in their mission statement, that they cares about the patients and not the bill, so any medical error can have a great effect on the hospital reputation. These medical errors that been brought to my attention can bring medical law suits to the hospital and their staff. I was hired as the ethics advisor to design a new ethics program for the company that will best exemplify and maintain our business ethics. Within this plan we will go over the hospital policies and procedures, the code of ethics and training on ethics. We will discuss expectations for the employees and the consequences for non-compliance. The purpose and goal for this plan is detect and prevent any violations and or regulation of the law, either non criminal or criminal of this organization of the hospital. This program will apply to the following: * Physicians * Professional staff * Administrative staff * Students * Volunteers * Exempt staff * Non exempt staff Patton Fuller community hospital will ensure all employees will have total access to the protocol that...

Words: 2035 - Pages: 9

Premium Essay

Evaluation of a Business Code of Ethics

...Evaluation of a Business Code of Ethics Evaluation of a Business In this paper I will discuss Kaiser Permanente Hospital’s Code of Ethics and how it affects employees, managers, and the Board of the Directors. This hospital strives for compliance of professional and ethical standards it is to be followed by everyone working for the organization including contractors and vendors. This means to understand the code of conduct ensuring responsibilities to members, setting high standards to care, truthfulness, professionalism, responsible partnering, accountability and responsiveness, privacy and confidentiality to protect personal information. To help with compliance to these standards Kaiser has come up with the annual Corporate Compliance training program and within this there is the Principles of Responsibility Kaiser’s code of conduct. Kaiser’s healthcare reaches for excellence and sets the standard for healthcare reform in America. Kaiser serves about 8.6 million members at 35 medical centers and 431 medical offices across the country ranging from California to Washington D.C. The mission statement for Kaiser Permanente Hospital is a mission of providing high-quality, affordable healthcare and services and to improving the health of members and the communities Kaiser serves through preventive care classes known as the Thrive campaign which offers several programs promoting health and wellness. All physicians, employees, managers, and leaders have essential......

Words: 1376 - Pages: 6

Premium Essay

None

...The Benefits of Professional Values and Ethics Merriam-Webster.com (2011) defines values as “something (as a principle or quality) intrinsically valuable or desirable” and ethics as “the principles of conduct governing an individual or group”. Professional values and ethics are simply the values and ethics one uses in ones career. Professional values and ethics have many benefits for those who practice them. Identifying ones values and ethics can help one choose a suitable career path. For example, if a person values nature, that person will not be happy working for a coal company that practices mountaintop removal. A nature lover would more likely be happy pursuing a career working for a company that lobbies against mountaintop removal. On the other hand, if a person values human innovation more than nature, that person would be very successful as a coal miner. That person would appreciate the fact that mountaintop removal is a more efficient way to get coal out of the ground and into the marketplace. Both individuals, if they identify their values and ethics and chose to live by them, can be happy and contribute to the welfare of society. Practicing professional values and ethics can prevent a person from making foolish decisions that could jeopardize that person’s career. The legal system is perhaps the field where values and ethics are most needed. The decisions made by criminal justice professionals affect a person’s livelihood, their freedom, and......

Words: 2432 - Pages: 10

Premium Essay

Code of Ethics Paper

...Code of Ethics Team B HCS/335 June 6, 2011 Code of Ethics Introduction Code of ethics is very important with all the different organizations and businesses that are in the world today. This paper will explain why the code of ethics is important to the organizations, what the relationship between the organization’s culture and ethical decision making is, and is it important that the organization’s ethical values support an individual’s personal ethical values. Code of ethics help an organization on making important decisions and showing what the organization stands for, and how they can help the people. M.D. Anderson Hospital is very big on code of ethics and helping their patients, there are many goals they have, ethical values, and goals for their organizations that they want to complete. This paper will explain how M.D. Anderson Hospital helps patients and stands up to the code of ethics that they have established. M.D. Anderson Hospital Goals Relationship between M.D. Anderson Hospital Goals and Ethical Principals Role and Importance Ethical Values Concerning an organization’s ethical values, it’s very important that it supports each individual’s ethical values. Ethical values are important because values are what the organization stands for. M.D. Anderson Hospital has an Institutional Code of Conduct, which includes 10 principles. These 10 principles are very important to the organization they are the values and ethics of the organization.......

Words: 1035 - Pages: 5

Premium Essay

Ethical Climate

...Correlation between organisational culture and ethics in an organisation. By Student’s Name University name Date Abstract An ethical climate is part of the whole organizational climate and means the mutual perceptions of how ethical issues should be dealt with and what ethically right behavior. Olson defines ethical climate as the personal perceptions of the institute that affects behavior and attitudes and functions as a reference for the action of employee’s (Collins & Porras, 2000, p, 83). Attention to healthcare and nursing ethics has come up due to a heightened awareness of the effects and complexity of ethical issues in health care environs. Ethical climate can affect the beliefs and behavior of employees when challenging patient care difficulties are debated and resolved in work settings. Numerous studies have revealed the power of hospital ethical climates on job satisfaction, stress, turnover intentions, and ethics. Thus, it seems imperative to come up with valid measures so as to raise the standards of the ethical climate in health care institutions. Ethical climate survey Various self-assessment questionnaires have been established to determine the ethical climate in hospitals and health care settings. The most extensively used assessments are the Hospital Ethical Climate Survey (HECS) prepared in the United States by Olson (Kent, 2002, p.78). HECS recognizes five subscales in the ethical climate of hospitals and has good psychometric properties.......

Words: 1917 - Pages: 8

Premium Essay

Health Care Ethic Plan

...Assignment: u10a1 Final Health Care Organizational Ethics Plan Project Due Date: 12/14/2012 Ethnic is based on the rules and guidelines an individual uses to govern his life, as well as the manner in which he interacts with others. A personal code of ethics is a necessary ingredient to achieve success or overcome adversity. In the absence of rules, it's difficult to hold oneself accountable for poor decision-making or bad behavior. On the other hand, organizational ethics are the principals and standards by which businesses operate. They are best demonstrated through acts of fairness, compassion, integrity, honor and responsibility. The key for business owners and executives is ensuring that all employees understand these ethics. One of the best ways to communicate organizational ethics is by training employees on company standards. While ethical behavior in medical practice has been demonstrated to be beneficial to patients and medical staffs, unethical behavior has caused significant injury to them. Performing ethical behavior in healthcare by, for example, preserving patient confidentiality, medical staffs should respect patients’ autonomy, abide by their obligation to reciprocate patients’ trust, and preserve public confidence in the staff-patient relationship in healthcare. In a long run, patients who trust their medical providers to safeguard their secrets are more likely to seek prompt care for stigmatized health conditions and to disclose sensitive......

Words: 1575 - Pages: 7

Premium Essay

Professional Roles and Values

...From pediatrics to gerontology, nurses are serving a culturally, religiously and financially diverse population with challenging needs. In the face of this, nursing itself is becoming ever more diverse in it’s culture and skill set, which is helping the profession stay in the race, and continue to advance the practice of nursing. Although I’ve been a nurse for only seven years, and spent the bulk of my working career for fortune 100 companies in the aviation field, I feel i bring a wealth of business, people-skills and management expertise to the field. I was drawn to the field of nursing for many years, and when I finally had an opportunity to turn to school, I did, and pursued my nursing degree. Helping people was always a goal of mine, and I have been able to fulfill that goal and set new ones in that realm within the world of nursing. My past business experience has provided me with the knowledge to not only provide safe, quality care for my patients, but to relate to families and hospital staff in a clear and effective manner that improves outcomes for my patients. I have also participated directly in reducing our blood stream infection rates substantially, and in eliminating waste and duplicate supplies, which have saved my unit hundreds of thousands of dollars. The functional differences between a regulatory agency (RA), and a professional nursing organization (PNO) as it pertains to my professional nursing practice are as follows. I reside and practice...

Words: 2539 - Pages: 11

Free Essay

Workplace Ethical Dilemma

...to animals and children, and to say always please. These are good qualities for a person to have, but it is important to know why people have these qualities. Showing common courtesy to someone may make an impact in that person’s day, but in the workplace common courtesy, especially unwarranted can lead to trouble. Every workplace has a code of conduct and ethics followed by all their employees. It is in the best interest of the employee to become familiar with his or her own workplace code of conduct and ethics. The difference between code of conduct and code of ethics is that a code of conduct is physical, and a code of ethics is mental. Code of conduct refers to one’s actions and code of ethics is related more to one’s morality. For example: You work at a company, and you become enraged with a coworker and hit him or her. Your conduct is your action-the hitting. If you believed the way you react when you are upset is wrong that would be your ethics. If you were to apply this to a business setting the ethics would be in the company believing that this behavior is not acceptable. In 2009, I was employed by a hospital as a housekeeper. My title was Support Associate. The duties of the job included cleaning and maintain the unit that was assigned to me for the day. One day as I was performing my duties, I came across a patient who was complaining of chest pains and asked me to get his nurse. I stopped what I was doing and went to the nurse’s station and asked for the......

Words: 1071 - Pages: 5

Free Essay

Case Study Facebook

...Facebook: It's About the Money - Case study The birth of Facebook was in 2004 by Mark Zuckerberg, a Harvard student, who started Facebook as a means of allowing students to communicate with one another. It gained its popularity quickly through the university and education system and became a worldwide phenomenon(Ahmed et al., 2013). In just over ten years, Facebook expanded from a small networking site to a publically traded organization worth an estimated $50 billion. Part of its success is based on the fact that it is free to join and Facebook boasts it always will be. The estimated number of users/subscribers of Facebook at the time of this publication was stated to be over 1 billion (Laudon & Laudon, 2014). In 2011, the vast majority, eighty-five percent, of Facebook's revenue was derived solely from advertising sales with the remaining attributed to sale of Zynga games (Laudon & Laudon, 2014).Importantly, the revenue stream associated with Facebook’s success is leveraged on the collection of information provided by the users. Users of Facebook create on-line profiles and upload their photos, videos, communicate with one another, and join a variety of different groups on a myriad of different issues, using the “like” button to identify their likes (Ahmed et al., 2013). Without question, social media plays a large role in our lives every day, and Facebook is at the center of that movement. While Facebook provides a means to communicate with one another and a......

Words: 1600 - Pages: 7

Premium Essay

Snow Storm

...The Snow Storm Lawsuit Name : Ms. Nongluck Loahapoonrungsi Strayer University Health Services Policy, Law and Ethics HAS 515 Professor : Danita Hunter, DHA, PMP Date : 01/24/11 Scenario: You are the Chief Executive Officer at a small non-profit community hospital.  In January the area was hit by a large snow storm while you were vacationing in the Bahamas.  Many of the hospital staff who provided patient care called out from work on the 3-11 and 11-7 shifts.  Despite efforts from the nurse managers to get relief staff, only one nurse agreed to come in. As a result, the patient units were understaffed and health care personnel on day shift were required to remain on their assigned unit until they were relieved from duty.  During the course of this occurrence several patients sustained minor injuries from falls out of bed and one patient was given the incorrect medication, resulting in death. The nurse on duty left the hospital to buy dinner at the corner Wendy’s Restaurant. After one year, the families of these patients sued the hospital on behalf of their deceased relatives, and you are one of the parties mentioned in the suit.  The hospital refused liability, stating that: the patients who sustained a fall were awake, oriented and experienced no limitation in mobility; the patient who was given the incorrect medication died not from staff negligence, but from an unidentified allergic reaction to a food substance and had no history of allergies. 1. Identify...

Words: 1091 - Pages: 5

Premium Essay

Whistle Blower Rewarded by Fbi

...You never hear a lot of medical business ethic issues. Dr. Bander, from Saint Louis University, used to work for a company called Gambro Healthcare. According to multiple websites, Gambro Healthcare is the world’s third largest kidney dialysis service provider (Savat, 2011). Well, when you think of healthcare, you think of health insurance, customer service, and advertisements. Not in this case. Dr. Bander worked for Gambro as a chief medical officer from 1995 to 2000 (Vitale, 2011); he stated that Gambro was defrauding Medicare and Medicaid out of hundreds of thousands of dollars (Savat, 2011). Dr. Bander had to pay lawyers and filing fees in order to get the case moving (Savat, 2011). The lawsuit was filed in 2001 (Vitale, 2011). The Federal Bureau of Investigation (FBI) began to investigate. This threw Gambro way off track they began to panic. Federal prosecutors said at the time of the 2004 settlement that Gambro overbilled Medicare and Medicaid by setting up a shell company to inflate the billings. The shell company pleaded guilty to a felony charge of execution of a health care fraud scheme (Patrick, 2011). Gambro did what any business would do, if guilty, they paid the plaintiffs off. In an agreement three-and-a-half years later, 2004, Gambro paid $350 million in civil and criminal penalties to settle claims it defrauded Medicare and Medicaid out of hundreds of millions of dollars (FBI, 2010). This agreement, made in December 2004, remains the largest fraud settlement...

Words: 1309 - Pages: 6