Human resource management professionals have acknowledged the complex challenges associated with creating human resource systems that are aligned, congruent, integrated with their corporation’s strategic mission and capable of generating the high trust and commitment from employees that are conditions precedent to sustaining long-term wealth creation. Creating this high performance approach to management is a key role of the human resource management function , and vital to establishing a reputation of trust and integrity for organizational leaders.

Identify the areas of overlap in the new client organization with others that you have had as clients.

Retail banking is the branch of baking that includes checking and saving accounts. These are

what most people associate with banking. Wells Fargo Bank holds about 50 percent of the retail

portion of the banking industry. According to recent studies conducted, Wells Fargo’s tellers are

an essential part of the success. This is mainly due to the fact that bank teller’s are the only part

of the banking system that the general public sees. For a banking customer, the experience with a

teller can make or break the decision to switch banks.

I think the areas of overlap is to ensure that they continue to hold such a large part of the retail

banking industry, Wells Fargo Bank will need to develop a business-level competitive strategy.

“Business level strategies detail actions to provide a value to customers and gain a competitive

advantage by exploiting core competencies in specific, individual product or service markets.

Business-level-strategy is concerned with a firm’s position in an industry, relative to

competitors” (Azriel, 1999). This strategy is favored over a corporate-level strategy because it

will focus on how Wells Fargo Bank will compete with other