...Role of Managers within Functional Areas of Business Business organizations are broken down into smaller functional areas. These functional areas include: marketing, human resources, finance and accounting, and sales. Each of these areas requires a manager to oversee the success of the area. “A manager is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished” (Robbins & Coulter, 2012, p. 5). The role of a manager is crucial to the success of a business. There are differing levels of management, beginning with first-line managers all the way up to top-level managers according to Robbins and Coulter (2012). First-line managers tend to be production supervisors and oversee the operating areas of an organization. Mid-level managers tend to be store or district managers and oversee the first-line managers. Top-level managers tend be executive or financial officers and oversee the mid-level managers. Marketing is how business organizations communicate with their potential customer base. In order for marketing to be successful, a marketing manager must oversee the ideas of the marketing staff and select the best idea or two to attract customers. Marketing managers must have an idea of their customer’s needs as well as their marketing staff’s abilities. Combining these two areas to find the best marketing strategy for their company is what makes a successful marketing manager. Human resources is an area of business...
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...goes into it than people think. Live Performance In live performance, an artist must take marketing and advertising of the event into consideration. The best and most effective way to advertise an artist is by using social media. By doing this, barely any work is being done but the artists’ work is being spread massively using the internet making a bigger audience and gaining more fans. Tour managers make sure a concert tour run correctly. They look after tour finances and make sure everyone is doing what they are meant to be doing and generally making sure that everyone on tour is on task. Tour managers also deal with personal problems for people on tour with the artist and they make sure people are okay and happy. Events managers jobs is to make sure that the event is well planned, and that the jobs are carried out according to those plans. The job could involve finding acts to perform and find a well suited venue. They make sure the gear travels safely from place to place, food and drink is supplied, there are enough staff etc. A good events manager will help publicise the event. The technical crew are required backstage who control all the technical aspects of creating a live performance. On smaller events, you might have one person to control lights and to control music however when the performance is on a larger scale, people are assigned to...
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...Issues faced by organizations Student’s Name Course Instructor Institution Date Business has become the hub for many nations’ economy. Globalization and international trade are so trending in the modern business world. This means there is a lot of diversity in the range of products, service delivery, and quality management hence exerting a lot of pressure to organizations or companies to conform to the rapid changes. This report seeks to explore some the findings on the issues faced by Human Resource Managers and the strategies that can be put forth to cub these issues, following an interview with HR Manager, CARE INTERNATIONAL. Findings on issues faced by the organization Human resource challenges The organizations is faced by human resource challenges in different ways. Recruiting of appropriate and qualified staff is a very difficult task since recruitment panels are so filthy with corruption and bias. This makes them recruit staff who are incompetent in work hence poor performance is inevitable. In some cases, retaining staff in an organization becomes challenging as some of them leave jobs with their own personal reasons or lack of job satisfaction. Finding employees who are loyal and trustworthy has also become tricky to managers and so cases of fraud are so rampant. Employees want the organization to look into the healthcare legislation by providing a healthcare coverage. Staff training is also a very serious issue on human resource since employees...
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...Importance of cultural, ethnic, gender difference by managers and professional in a business setting. In a professional organization, a successful manager must be able to deal with people with multiple cultural differences and diversity. Diversity is the presence of people from wide range of backgrounds possessing different traits. People tend to prejudge and place stereotypes on others that are not like them, to be an effective, manager and employee must be respectful and recognize each other’s differences. Some contributing factors to diversity include age, race, ethnic origin, culture, physical abilities, religion and sexual orientation. A good manager should be able work with any one regard of their culture or race. In some organizations, women are still regarded as inferior to men, which affects their positions and salary, also some minorities are not getting the position that they deserve, some organization continue to treat minorities as less qualified even though they have the experience and what it take to do they job effectively, the positions are offered to those that are not even qualified just because of the ethnic background. Workplace diversity is very important, understanding cultural, ethnic and gender differences by managers and professional in a business environment can help with the growth of the company, these business can benefit from the different talents, perspectives, experiences...
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...Today's Date Course Name Score Learner Name Sep 23, 2013 H&W Engagement Counseling Certification Course 76% Edgar Arellano - 030-00107 Test Date Test Name Test Duration 09/ H& Ce 7m 0 points Multiple Choice 0 points Multiple Choice 0 points Multiple Choice 0 points Multiple Choice Multiple Choice 1) The definition of Triclycerides is: (A) Blood Sugar (B) Good Cholesterol (C) Cardiac Risk Ratio (D) Fats in the Blood (E) Blood Sugar 4 points True or False 4 points True or False True or False 2) The Engagement Counselor should be sitting down when the participant arrives for the Engagement Counseling session. This will put the participant at ease: (A) True (B) False 0 points Multiple Answer 0 points Multiple Answer Multiple Answer 3) The Engagement Counselor must complete the Critical Value Notification Form for which out of range results: This question has multiple answers: (A) BMI (B) Glucose (C) Pulse (D) Body Fat Percentage (E) Blood Pressure 4 points True or False 4 points True or False True or False 4) Speaking quietly does not always insure privacy during an Engagement Counseling session: (A) True (B) False 4 points True or False 4 points True or False True or False 5) The Engagement Counselor must provide diagnostic advice to the participants. (A) True (B) False 4 points Matching 4 points Matching Matching 6) Match these possible participant questions with the correct answer: (A) Should I go You should locate a physician or visit a medical...
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...We are comparing Wal-Mart’s’ ratios with, Target’s and Kmart (Sears Holding Corp). They are Wal-Mart’s’ main competitors and the only ones that Wal-Mart’ competes in all divisions. We calculated the ratios for Wal-Mart’s’ and its competitors for each year from 2009 to 2011. Wal-Mart has a higher current ratio than Target and Sears. Wal-Mart has a current ratio of 3.1, which means that Wal-Mart must be able to convert each dollar of current assets into at least 0.5 dollars (1/3.21) of cash to meet short-term obligations. Wal-Mart’s’ competitors on the other hand must be able to convert each dollar of current assets into at least 2.21 dollars of cash (Target), and 1.97 dollars of cash (Kmart (Sears Holding Corp) to meet their short-term obligations. As a result Wal-Mart’s current ratio compares favorably with Target but not with Kmart. Wal-Mart’s’ quick ratio compares favorably with Target but is unsatisfactory compared to Sears. The company has a quick ratio of 0.21, which shows that Wal-Mart’s’ current assets are equal to 210% of the current liabilities. On the other hand Sears’ competitors’ current assets are equal to of the current liabilities for Target, 160% of the current liabilities for Target and 110% for Kmart. Wal-Mart’s’ days to receivables ratio is 45 days, which compares unfavorably with Target’s 90 days, and Kmart’s’ 120 days. Wal-Mart’s’ inventory turnover ratio compares favorably with Target but not with Kmart. This indicates that Wal-Mart’s has larger investment...
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...organization, building a team that breeds creativity and productivity, there are other variables within and outside the organization that every manager must be technically equip to deal with. One of the most critical components of course is knowledge and technical skills in planning, organizing and controlling. Managers will be dealing with external factors like market trends, market competition, maintaining and expanding market niche, and even after sales and service issues. Simultaneously, managers will also deal with product designs and quality, cost efficiencies and other financial aspects, productivity, among other things, all requiring great deal of knowledge to make informed decisions. These complex decision areas are consequential to an organization’s success, becoming imperative on managers to possess profound understanding and knowledge of how the whole process works in order to effectively discharge their functions and manage the expectations of customers and achieve the organization’s objectives. Another component and equally critical in managerial success is the ability of the manager to deal with his own self-esteem and put a self-check mechanism that will level off his satisfaction from the things he is suppose to be doing. This could mean self-motivation and courage. The ability to remain motivated drives a manager to keep those creativity and productivity juices flowing. Courage, on the other...
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...SOY00411 Tourism Theories and Practices Unit Information Guide Session 3 2013 CRICOS Provider: NSW 01241G, QLD 03135E © 2013 Southern Cross University Southern Cross University Military Road East Lismore NSW 2480 No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by means electronic, mechanical, photocopying, recording or otherwise without the prior written permission of the publisher. Copyright material indicated in this work has been copied under Part VB of the Copyright Act 1968. Contents Welcome ......................................................................................................................................... 5 Teaching staff ................................................................................................................. 5 Where to get help....................................................................................................................... 6 School enquiries ............................................................................................................. 6 Student liaison team ....................................................................................................... 6 Technology Services....................................................................................................... 6 Academic Skills Development ....................................................................................... 6 Student Services ...........
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...Managers and what they go through Amber Pease South University Online Instructor: Antoinette Kohlman Managers and what they go through Being a Manager at Kroger entails a lot of work. A manager must be able to plan for the future effectively and be able to predict what would be the best decision for the store and the business to be both productive and run like it is supposed to. A manager must be able to set up resources that will help the company achieve the plans that will better the business as a whole. Even through the business part of being a manger, a manager must also step up and build positive relationships with all of the workers, make sure that the workers are aware of the plans to better the business and how they can help to obtain the goals of the business. When a manager makes plans for the future the manager must analyze the current situation of the company and develop goals to help the company strive to be better. After the goals are made up then the manager must evaluate and implement a plan to take action on the goals that will make the business better for the company. While the actions are taken place on the plans for a better business, then manager must then receive and monitor feedback from the course of action taken to see what should be done next. If the manager receives good feedback than the decisions made were obviously good ones, if the feedback was not good than a different course of action needs to be planned. If the feedback was both...
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...DSI-D013889997 HR587 March 12, 2011 ASSESSING CHANGE MANAGERS’ IMAGES Introduction This exercise was carried out to assess change managers’ images. The work so far gives an in depth discussion on the actions of two change managers as they relate to the six images of change. In this regard two change managers were interviewed and both of them are in the retail business entity. For convenience, they are labeled as Change manager A and B of A and B companies respectively. The responses of both change managers were compared and contrasted to make this assessment. Based on the responses of the mangers in question it was clearly evident that they were using the images unconsciously. The actions and approaches they adopted to augment change in their respective organizations show that they were implementing change influenced by the images. The company of Manager A is a well established business on a larger scale unlike that of Manger B which is a small grocery store. In the interviews both managers told their stories regarding change in their respective organizations. In the case of Manager A, he said it was a kind of transformational change that took place in his organization. There is a policy of the Home office to transform all its retail stores to supercenters based on the performance these stores in terms of profit-making and meeting the demands of the customers .In addition,he pointed out that the store was doing well in business ,consequently the Home office drew up a plan...
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...Search Browse Saved Papers Home Page » Business and Management Thesis In: Business and Management Thesis Chapter 1 The Problem and Its Background Introduction This research aims to find the Significance of personality enhancement to the employability of hotel and restaurant graduates a four-year or a two-year concentration in Hotel and Restaurant Management is designed to prepare successful graduates for management positions in the field. Managers in the hotel and restaurant industry are generally responsible for keeping their establishment efficient and profitable while maximizing comfort of guests. This includes overseeing many aspects of the business including staffing and personnel, accounting, purchasing, and customer service. A hotel manager is responsible for coordinating registration, housekeeping, and maintenance activities, and may also coordinate special events, banquets, or conventions. This person will also decide on and arrange for outside services such as deliveries, laundry, trash collection, maintenance, and repairs. A restaurant manager must carefully observe food preparation, and may be responsible for ordering appropriate amounts of food and ensuring quality of inventory as well as coordinating and maintaining menus. Additionally, they are responsible for maintaining sanitation standards in the kitchen and dining areas. Restaurant managers will also decide on and arrange for outside services such...
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...to Technology Cowboys to modify our business information systems into a central technology platform. We can make this happen by using a common database and common development environment. Our first goal to ensure that this modification go smoothly is to establish a common set of processes within the organization. The new compliance system or Touchdown will ensure that all laws and regulations of Technology Cowboys’ internal rules and regulations are updated. This will be the foundation for all business activities within our organization. This newly incorporated compliance system, Touchdown, will become the stepping stone of our understanding of integrity. Project Stakeholders Stakeholders in this project are the company’s managers and employees. Each member will be slowly introduced to the new compliance system. There will be requirements for managers. One requirement for managers is to train at least 10 hours on the new platform. They will also be responsible for training on a host of new compliance policies. The new platform will integrate the all offices across the company, into a common database. The database may be used to access data stored in several database tables that the company must create and configure. Overall Objectives The overall objective of this new and improved compliance system is to ensure that all policies and regulations are being followed correctly by the company managers and employees. If each manager and employee follow the newly implemented...
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...Part I: Business-Writing Steps When writing negative messages one has to analyze his or her audience, and plan the steps accordingly to relay the message the best way. With this assignment, I must deliver a negative message in writing to store managers, store employees, retail customers, and the public. I need to ensure that each audience group understands and accepts the message and to maintain as much goodwill as possible (Locker, Kienzler, 2008). Store Managers Store Employees Customers and the Public Describe the problem Describe the problem Describe the problem Give background information Give background information Give background and alternative solutions Provide solution for the problem Provide solution for the problem End with positive forward-looking statement Goodwill ending Goodwill ending Part II: Portfolio Retail Clothing Chain 123 A Avenue August 30, 2010 Home Town, Mo 12345 (123) 456-7890 Changes in Store Operations and Employee Work Schedules- But Keeping the Doors Open Dear Managers: In the effort to combat the rising gas prices, to save money on store operation, and to keep the doors open, store hours and work schedules will change. Beginning September 15, 2010, The Retail Clothing Chain will no longer be open on Sundays. The new business operating hours will be from 10:00 a.m. to 7:00 p.m. Monday through...
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...Kathy is running all aspects of the business even though she has a manager at each location that would be capable of taking on additional duties. She is working herself to the bone and could use a few days off here and there. If Kathy could let go and give each of her managers a little more responsibility she would be able to focus on opening new stores and also have a few days off. Frame the “Right” Problem: The problem here is that Kathy is taking on too much responsibility for one person to handle alone. One person cannot run a multiple store operation on their own. Describe the End-State Goals from a Broad Perspective of Values: In the end it would be best for Kathy to rely on her managers at each store location a little more. We feel that Kathy is taking on more than she can handle or for that matter that the company itself can handle. If she were to become sick or for that matter become unavailable to work there is really no one in the company that would be able to take on her duties. She has to get information to the managers in order for them to take on the responsibility for their locations. Identify the Alternatives: 1.) If Kathy does not feel comfortable giving the current managers more responsibility then she should conduct interviews and hire new managers for those locations in order to take some stress away from her. 2.) Kathy should spend quality time at each store instead of rushing in and out and allow the store managers to shadow what she does throughout...
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...incorporate affirmative action into their business so that everyone involved would have a positive outcome. The executives at Allstate realized that in order for their current employees not to feel resentment for the new changes they were going to be put into effect, they had to come up with a way in which the company can thrive even better than it had before. In order to do that they came up with four steps that would help them to promote diversity in the workplace. Using the model for goal setting, evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program. After comparing the model for goal setting with the steps that Allstate had put into effect, I believe that they do have a successful goal-setting program already established. Nevertheless, when you are trying to make sure that a business is operating as smoothly and efficiently that it can, there will always be room for improvement. One way they could improve is instead of giving, each manage a twenty-five percent of each manager merit pay, and why not break that down to at least five percent for every employee (Hellriegel. 2010). That way even thought the percentage is lower but all the employees would be getting a reward based on the Diversity Index and QLMS. Everyone in the company, no matter what background that that individual may have, needs to feel like what they do for the company is not taken for granted. Managers at this time are receiving a twenty-five...
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