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Business Model and Strategic Plan

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Business Model and Strategic Plan

Robert Norman

BUS/475

November 25, 2014

Thomas Rauter

Business Model and Strategic Plan

JM Family Enterprises, Inc. (JMFE) is a privately owned family company of founder James Moran. JMFE is a holding company, which encompasses about a dozen automotive related businesses. These holdings range from the largest volume Lexus retailer to Southeast Toyota distributors, which are built up of about 175 dealerships across the Southeast. JMFE also offers financial services, insurance, inspections, dealer IT products, and marketing services (Hoovers, 2014).
JMFE operates by five core values, consideration, cooperation, communication, innovation, accountability, and attributes these values to what sets them apart in the industry. Innovation allows JMFE to prepare for the future by taking risks and learning from their experiences by making them better. Taking a risk for the customers fits right into the mission JMFE lives by ("Jm Family Enterprises, Inc. ", 2014).
In today’s struggling economy, it is more common to have issues in the automotive industry with finance. JMFE has its finance company as a part of their in house offerings which could allow them to do something better for those struggling with credit issues stemming from the economic downfall. The crashing of the housing market in 2008 caused a domino affect with the economy, which cost a lot of jobs for a lot of people. These people are looked at as a number in the eyes of most financial institutions and the only ones that will give them a chance are going to charge an outrageous amount of interest. There are few, if any, reputable programs to help these people in financing for a new vehicle. This is an opportunity for the JM Family to help some good people and their families back on track.
New car dealerships will often shy away from customers with

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