...Journal Article Review By Sadanand Patil. Instructor: Hamed Saremi. ABSTRACT: In this paper we are going to review three journal articles based on Business Process Modeling and Simulation. These articles explain the importance of business process modeling and simulation in business processes. Authors discuss how modeling and simulation is done. We start with some information about the business processes explained by the authors then we will discuss business process modeling and methods of modeling. We will also go through how simulation modeling helps to evaluate alternate business process strategies. We will also discuss benefits of simulation of business process modeling. The purpose of this paper is to give readers idea about the journal articles, whether they are worth reading and importance of these articles and how these articles will help to understand Business Process Modeling and Simulation. INTRODUCTION: Ray J. Paul, Vlatka Hlupic and George M. Giaglis explained in their article that due to increasing competition, organizations need to make major changes in their each step of business process. BPR (Business Process Re-engineering) helps an organization to enhance the business process and also creates new ways in order to gain a competitive edge in a real market. BPR helps to redesign the business system for the enhancement of an organization. Many organizations faced a failure because of many factors such as difficulty in adapting new process, cost...
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...The Case for Exotic Adventures Inc. Case Synopsis This case study will analyze the case for Exotic Adventures Inc., which provides customers with expedition like travel that is adventurous from the Amazon. The dilemma causing the need for this analysis is the seasonal and water level dependency which puts their trip at risk due to wildlife issues during low level season. Naturalist suggest that October trips are most favorable, leaving EAI with three options to consider for this analysis, one to cancel the trip all together, two to continue with plans and cut trip short halfway, and third is to anticipate completing the entire trip. State the Assignment Question Less than one week prior to the passengers’ departure, EAI is faced with the questions of should they cancel the trip and refund those 52 passengers who have already paid their money? Should they continue with the voyage and return midway should the water levels be too low while taking into account all of the cost aspects? Or should they risk it and plan on having the entire trip at all costs? Case Analysis Before deciding on which option is more cost effective, we must first understand what Exotic Adventures offers their customers. Their primary service is to provide passengers with expedition type voyages. EAI also provides customers with trips to the Amazon during the low river seasons. This offer is primarily during the month of October. They offer complete packages including air, lodging, and cruise...
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...Reasons that a Business Modeling Course is Included in the MBA Curriculum As a student it is important to know just how Business Modeling is going to help me and why it’s required. The number one reason for this requirement is that it will train me on how to analysis quantitative data and turn me into a successful decision maker. Mark Chussil illustrates the need for good decision in this quote, “Better strategy decisions come from a qualitative shift in how we use numbers, how we generate strategy ideas, and how we align individuals' and corporate goals” (2005). The techniques learned in this course will prepare me to analysis choices and come up with the best decision and how to relate it to company goals if needed (Mark Chussil 2005). Another reason for taking this course is that our business environment is always changing and new business modeling techniques will allow companies to more accurately observe these changes and set themselves apart with the ability to respond in a timely and effective manner (Schlesinger 2012). According to Scott Schlesinger, vice president and head of Business Information Management, Capgemini U.S. LLC. "Organizations that do so will be able to monitor customer behaviors and market conditions with greater certainty, and act in response with speed and effectiveness to differentiate from their competition." Capgemini report shows big data's rising impact on decision-making in North America and globally. (2012, Jun 12). Business Wire, pp. n/a...
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...Qualitative Method of Case Analysis - EOPT Theory Case Method Used in MGMT 1P96 Fall 2013 – Brock University Prepared by Michael Robertson Revisions by Jacqueline Glenney INTRODUCTION Qualitative case analysis, as distinct from the quantitative method, deals with organizational issues that impede or prevent companies from being effectively organized. Qualitative case analysis is typically used in Organizational Behaviour, Human Resource Management, Organizational Change, Industrial Relations or any venue that is significantly impacted by human interaction. This type of analysis identifies inconsistencies, incongruities and conflicts that are sub-optimal and allows the analyst to prescribe solutions that address both the acute problems facing the organization (the individual events or actions observed) and the chronic, underlying conditions that promote these sub-optimal conditions. 1. OVERVIEW The overview is a 5 – 7 sentence paragraph that establishes the context in which any analysis or decision must be made for the case in question. This section of the report indicates to the reader that the analyst (You) understands the circumstances of the organization’s dilemma. The writer must identify the key people involved, most critical event or events that have happened and the situation that has resulted. Finally, the writer must detail the apparent decision(s) that must be made. Note: This is not an introduction and absolutely no conclusions are drawn at this point. The writer is...
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...System Modeling Margaret Francies Strayer University Term Paper System Modeling Theory– CIS 331 Richard Guirguis Due on 12/8/2010 System Modeling Systems modeling or systems modelling is the approach to the study of the use of models to imagine and construct systems in business and IT development. In business and IT development the term "systems modeling" has multiple meaning. System Modeling can refer to analysis and design efforts, simulation and or system dynamics, and a study of the many uses of these models. There are different approaches to modeling: Agent based data and mathematical modeling. Quality management adopts a number of management principles that can be used by top management to guide their organizations towards improved performance. Principles such as: customer focus, leadership, people’s involvement, the process, system approach to management, continual improvement, facts, and a mutual benefit. . Decision making is a reasoning or emotional process which can be rational or irrational. The cognitive perspective is that the decision making process must be regarded as a continuous process integrated in the interaction with the environment. From a normative perspective, the analysis of individual decisions is concerned with the logic of decision making and rationality and the invariant choice it leads to it can be based on explicit assumptions or tacit assumptions. In decision making, objectives must be established and placed in the order of...
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...Modeling, Visualization, and Assessment Modeling, visualization, and assessment are three tools that when incorporated properly, can make any classroom successful. Visualization is now being used in several careers. Disciplines such as mechanical design and architecture have traditional utilized drawings such as plans, sections, and elevations as the primary medium for design communication as well as documentation (Guidera, 2010). Highway design engineers now use visualization as an opportunity to improve the entire planning, design, and construction process for all types of projects, big and small, and from start to finish (Taylor, & Moler, 2010). The following sections will discuss incorporating modeling activities, creative ways to use visualization tools, technologies for assessing student progress, and difficulties expected with the incorporation of modeling, visualization, and assessment. Incorporating Modeling Activities Modeling activities can be tailored to fit any classroom situation. There are several things to keep in mind when using or creating modeling activities for instruction. One thing to keep in mind is that the activity is should be interactive. The modeling should also provide opportunities for them to experiment with the model or modify. The second thing to keep in mind is that the purpose of using a model is to help bridge the gap between observations and the real world. The final thing to keep in mind is that modeling can introduce students...
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...improvement: 10 References: 10 INTRODUCTION: Imtiaz store is a super/hyper mart located on the Dr. Muhammad Ali Shah Road in North Nazimabad. Imtiaz is one of Karachi’s leading retailers, with over 70,000 customers visiting their stores every week. Imtiaz sells a large variety of items sourced from over 2000 suppliers globally. The main product Categories are: * Food Items – local and imported * Modern Bakery * Fresh vegetable and fruit * Meat * Crockery – local and imported * Cosmetics and Perfumes * Medicines * Kitchen and household apparel * Household electronic items Customer Problems at Imtiaz Imtiaz is receiving a number of customer complaints and wishes to hire the services of a business analysis team that can help it overcome these problems. Amongst the host of customer problems that Imtiaz has received through a survey, the following have been identified as most critical from customer satisfaction perspective. Major Customer Problems: New customers face a lot of difficulty navigating through to their desired isle in the store. This causes frustration and dissatisfaction for customers. 2. Customers complain of long waiting lines at the check‐out counters. This is especially infuriating for customers who upon purchases of only a few items need to stand in line behind customers who might have purchased...
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...Viewing Business-Process Security from Different Perspectives Author(s): Gaby Herrmann and Günther Pernul Source: International Journal of Electronic Commerce, Vol. 3, No. 3, Developing the Business Components of the Digital Economy (Spring, 1999), pp. 89-103 Published by: M.E. Sharpe, Inc. Stable URL: http://www.jstor.org/stable/27750897 . Accessed: 31/01/2015 04:15 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . Viewing Business-Process Security fromDifferent Perspectives Gaby Herrmann and G?nther Pernul are crucial success factors inelectronic commerce. ABSTRACT: Security and integrity a framework that includes the securityand integrity This paper offers requirementsof business processes in businessprocess execution. An themodeling and refinement securityand integrity of requirements. High-level security of requirements business processes are viewed fromfivedifferent perspectives. The tasks involved in the different perspectives are described, and the modeling of security re quirements isoutlined by focusingon the example of the legal binding of contracts. KEYWORDS binding, important part of the framework is AND PHRASES: Business process, business-process reengineering, legal semantics. security of markets in recent years, many enterprises Because of the globalization have located their offices and production sites all...
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...Consideration for building a new e business Table of Contents 1.0 Executive Summary: 3 2.0 Important consideration to build a new E-business: 3 2.1 Business Plan of the E business: 4 2.2 Basic Infrastructure: 5 2.2.1 Client/Server Technology: 5 (A) Two Tier Client/Server Architecture: 6 (B) Three Tier Client/Server Architecture: 6 2.2.2 Web technologies and applications: 7 2.2.3 Collaborative Technologies: 7 (A) Electronic Data Interchange (EDI): 8 (B) Workflow System: 9 3.0 E-Business Networks 10 4.0 Supply Chain Management: 11 5.0 E-Business Model: 11 6.0 Reliability and Quality of Service: 12 6.1 Public Key Infrastructure (PKI): 12 6.2 Infrastructure Availability: 13 6.3 Network Level Security: 13 1.0 Executive Summary: E-business is the largest emerging trend in business today. The movement into e-business is dramatically changing the way people buy and sell. Business is no longer a one for all concepts, that concept is being replaced by a consumer economy that is driven by choice. These choices are not only in product and price but in shopping environment as well, where their transactions can take place face to face or in an online environment. Not only are traditional businesses completing their transactions with other businesses in such an online format, but such transactions are taking place between businesses and consumers as well as consumers to consumers. To build a new E-business there are few consideration which must...
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...1 What is Business Process? A structured, measured set of activities designed to produce a specified output for a particular customer or market. It implies a strong emphasis on how work is done within an organization. 2 What is BPR? It is a fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance, such as cost, quality, service and speed. BPR transfer the current process (ASIS) to an improved process (TOBE) 3 What is a BPR Modeling & Analysis Method? Language and procedure with underlying process concepts to build and analyze process models. Business process modeling: Development of representation of business process, representation captures the aspects of process that are key to understanding its functioning and performance. Business process analysis: Examination of structure and performance of business process, assessment of impact of various parameters. 4 How to deal with resistance to change? 4.1 Communication i Stakeholders need to understand (What, why, how) ii Ongoing two-way communication 4.2 Involvement i Saving money not employ expert ii Ask employee (What do you think?) (appropriate moments) 4.3 Training i Hard skill + Soft skill 4.4 Reward i Extrinsic reward + Intrinsic reward 5 El Sawy’s Approach 5.1 Operationalize process performance target 5.2 Define process boundaries 5.3 Identify key process issues 5.4 Understanding best practices and define initial...
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...The purpose of this report is to understand the effect and impact that business process, competing and/or complimentary technologies and information systems have on an organization. This report has considered two business process models (As-Is & To-Be model) in Conundrum Consultants and discuss about the role of business process modeling for an organization and IT’s importance to an organization After taking the comparison of two models, we found the To-Be Model will be more efficient than the As-Is model for CON. 1Introduction 1.1 Purpose The purpose of this report was to compare two models (As-Is and To-Be model) in CON and make the General Manger clearer understands about the changes before the new changes is implemented 1.2 Scope While comparing these two models, it was important to understand the role of business process modeling and the importance of the IT in business analysis. 1.3 Method The information used in this report was collected by text reference book and online journal report. 1.4 Limitation In the report we only discussed about the process modeling and IT’s benefits to an organization. They may also have some side effects to an organization and we haven’t discussed the side effects in this report. 1.5 Background Conundrum Consultants is an organization of private surveyors who issue building permits, sewerage and waste disposal permits and road access permit for building project in Victoria. The applicants experienced a long application waiting...
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...Lab 3 – Business Rules Q&A - Wrap-up Lab Set-Up 3 Oracle BPM and SOA Solution Enterprise Modeling BPA Suite 11g Organization and Business Goals IT and Business Infrastructure Document Publish Repository Business Focus Social BPM Workspace Process Spaces Enterprise 2.0 Services Business Process Guides Unstructured Processes BPM Suite 11g User- centric Design BPM Studio Process Composer Process Analysis and Simulation WYDIWYE Model Multichannel Development BPEL Human Tasks Business Rules BAM SOA Suite 11g Service Infrastructure Unified Engine Business Catalog End-to-End Management Integration Services Scalable Architecture IT Focus Application Server Foundation Weblogic Suite 11g JEE Engine Security Services Messaging Scalability High Availability Unified Process Engine Unifies execution to reduce complexity and cost Oracle BPM Suite 11g Oracle BPM Suite 11g • Single efficient engine with Native BPMN 2.0 BPEL, Rules, and Human Workflow execution • Unifies execution of all types of processes • Unified runtime with SOA with shared SOA Services with common persistence, binding, policy management and adapters • Unified security with OPSS Value Value • Reduced complexity and greater reliability and performance • Choice of BPMN 2.0 or BPEL modeling or using both • Simplified integration with a services based environment if you choose BPEL BAM BPMN Human Workflow Business Rules ...
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...Case 6.2 Analysis Zipcar: A Business Model Innovator That’s Changing the Way People Think About Cars. 1. Answer: Zipcar has created a model that would be difficult for other companies to imitate with its technology infrastructure and low over-head. I think the motivation of Zipcar is the innovation services and customer first basic purpose. The initial business plan of Zipcar was to provide the convenience of owning a car, without actually having to pay for all the expenses of actually owning a car. They wanted to target those that needed a car for only a few hours, as compared to renting a car for a whole day. Zipcar is the perfect answer for customers who wanted to rent a car for few hours in their home city. That just goes to say that Zipcar had a target niche market and fully utilized technology in their business modeling. The convenience of the car renting process to Zipcar’s customers makes it very likely that they get repeat patronage, giving them a sustainable advantage. About the scale, I would like to give it 4. 2. Answer: Yes, I think Zipcar has a good story to tell. About the question of accessing to market, the company’s target customers are educated and internet savvy urban dwelling people, so I think it’s easy for Zipcar’s employees to clearly explain what they do and what the benefits of its service which is non-car owners will have the service at their disposal whenever they require thru reserving it on the...
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...Week 3 Process Modeling Lab Seth Wenner Srw51@pitt.edu Questions 1. Describe your experience creating process models in this lab (e.g. Was the process easy/difficult/frustrating/trivial? Would you be able to create the diagram on your own with just a narrative? What were your biggest challenges?) The lab was fairly easy to complete. The software was intuitive enough to not require much of a learning curve. I think it would definitely be much more difficult to create a model from a narrative, especially with the more difficult model. I didn’t have any significant setbacks or challenges, the “hardest” part was finding shortcuts and better ways of doing things to speed up the process. 2. Assume you’re a new intern tasked with creating a process model that describes the accounts receivable collections process. Where would you look for information that describes the process that would allow you to create a complete process model that outlines everything from the time you first create the invoice to the time you receive payment from the customer? The first thing I would do is find the A.R. supervisor and interview them about the entire process from beginning to end. This would be a good start. After that I would try to follow a single invoice and track its entire journey through the system and make note of all possible paths and nuances of the process. 3. Give an example of a situation where a narrative would be more useful than a process model. A narrative can...
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...Rosen, Director, Cutter Consortium Enterprise Architecture Practice As the complexity of IT grows, more and more organizations are realizing the need for architecture. But the definition of what architecture is, the titles that architects have, and the role of an architect vary widely from one organization to another. Business, IT, management, and even architects don’t necessarily know what a good architect does to add value in his or her organization. This Executive Report discusses the role of the architect and describes 10 activities that architects should perform to add value to projects. ABOUT CUTTER CONSORTIUM Access to the Experts Cutter Consortium is a unique IT advisory firm, comprising a group of more than 100 internationally recognized experts who have come together to offer content, consulting, and training to our clients. These experts are committed to delivering top-level, critical, and objective advice. They have done, and are doing, groundbreaking work in organizations worldwide, helping companies deal with issues in the core areas of software development and agile project management, enterprise architecture, business technology trends and strategies, innovation, enterprise risk management, metrics, and sourcing. Cutter offers a different value proposition than other IT research firms: We give you Access to the Experts. You get practitioners’ points of view, derived from hands-on experience with the same critical issues you are facing...
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