Managerial Applications of Information Technology (IS535) Business Processing Reengineering of the United States Military Entrance Processing Command (USMEPCOM) Davis H. Gray Keller Graduate School of Management DeVry University November 2010

Index ITEM Page

Definition 3

Brief background: United States Military Entrance Processing Command (USMEPCOM) 3

Current Business Issues 5

Proposed Solution 6

Recommendations for the Executive Committee 7

Reference List 11

Definition: BUSINESS PROCESSING REENGINEERING: “The radical redesign of business processes, combining steps to cut waste and eliminate repetitive, paper-intensive tasks in order to improve cost, quality, and service and to maximize the benefits of information technology.” [1] Background: United States Military Entrance Processing Command (USMEPCOM) has the responsibility of qualifying individuals for service who want to join the military in accordance with Federal law and the Department of Defense (DoD) accession standards and standards established by the Armed Forces (U.S. Army, U.S. Marine Corps, U.S. Navy, U.S. Marine Corps) and U.S. Coast Guard, known henceforth as Services. Recruiters, for the individual Services, contact (or are contacted by) civilians who are willing to undergo aptitude testing and a full medical examination and submit to background and behavioral conduct checks in order to join the United States Military. The Recruiters take the individuals to a Military Entrance Processing Station (MEPS) for applicant qualification processing. If qualified, the Applicant will have the opportunity to enlist in to one of the Services and Ship to Basic Training. “USMEPCOM’s span of Command and Control is a Headquarters, two Sectors