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In: Business and Management

Submitted By sweetaelfonsia
Words 4847
Pages 20
RELATIONSHIP BETWEEN FACILITY, VARIETY OF MENU, PRICE, LOCATION AND SERVICE WITH WILLINGNESS OF QUEUING IN ITB CANTEENS

This paper is a prerequsite of graduation Business Research Method lecture

By
Rizky Rahmany 19011055
Ersha Nuranjasari 19011094
Wedda Le 19011139
Arizal Khoironi 19011032
Sweeta Elfonsia 19011087
(Study Program Business Management)

INSTITUT TEKNOLOGI BANDUNG
2012

RELATIONSHIP BETWEEN FACILITY, VARIETY OF MENU, PRICE, LOCATION AND SERVICE WITH WILLINGNESS OF QUEUING IN ITB CANTEENS

This paper is a prerequsite of graduation Business Research Method lecture

By
Rizky Rahmany 19011055
Ersha Nuranjasari 19011094
Wedda Le 19011139
Arizal Khoironi 19011032
Sweeta Elfonsia 19011087
(Study Program Business Management)

INSTITUT TEKNOLOGI BANDUNG
2012

ABSTRACT
RELATIONSHIP BETWEEN FACILITY, VARIETY OF MENU, PRICE, LOCATION AND SERVICE WITH WILLINGNESS OF QUEUING IN ITB CANTEENS

By
Rizky Rahmany 19011055
Ersha Nuranjasari 19011094
Wedda Le 19011139
Arizal Khoironi 19011032
Sweeta Elfonsia 19011087
(Study Program Business Management)

Institut Teknologi Bandung

When we talk about queuing, there are many questions come up from our mind such “what kind of thing is happening there so people want to queue?” Talking about queuing is not always about staying in the line, no guarantee that people want to keep staying for the line, some may leave. For such that condition, it’s interesting case to be researched to know further about what strong reasons or what significant factors stay behind people who still want to stay in the line and those who decide to leave the line.
In this case, we did research for queuing behavior in ITB canteens; there are four canteens that are places have been observed: KBL (Kantin...

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