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Business Task

In: Business and Management

Submitted By emre123
Words 330
Pages 2
-----------------------

|Permanent – Grade B2 (TBE) |
|The Role |
| |
|This is an excellent opportunity for the right person to rise up to the challenge of having a huge impact on Thorpe Parks number one priority for |
|2006 ‘Delivering excellent guest service’. Empowering you to make the changes you believe are required to achieve this high profile objective. |
|Reporting to the Guest Service Manager the role includes: |
|any values to all cast and p |
|Driving the Guest Recovery Policy and actively contributing new ideas to reinforce the delivery of Magic Moments. |
|Identifying and managing loss prevention within the department. |
|Managing all communications to guest comments ensuring responses are administered within agreed timescales. |
|Forecasting and managing the departmental budget of £90k. |
|Preparing statistical reports on a regular basis, identifying year on year comparisons. |
|Attending and participating in Group wide service

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