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MGMT 407.341 (CRN: 60240), Business Ethics
Tuesdays and Thursdays, 4:34 PM to 7:15 PM
Summer Semester, June 7 to July 30, 2010
Fort Hood SDC, Room # D-112

A member of the Texas A&M System since 1917

Instructor: Mr. John La Lone, BS-BA, MS-HRM Department: Management, Marketing, and Administrative Systems Office: Room 135A Phone: (254) 519-5472 E-mail: lalone@tarleton.edu Office Hours: Monday, Tuesday, Wednesday and Thursday: 1:30 PM to 4:00 PM. By appointment only. Office Secretary: Ms. Gabriele Fischbacher (254) 519-5437, Fax (254) 526-8403

A portion of this course is delivered via Blackboard Online Learning. http://online.tarleton.edu/Dual/DualLoginPage.htm You are required to check in online via e-mail within Blackboard within two days of this class.

1.0 Course Description:
This course is designed to provide the student with a basic examination of the manager’s personal, social, and environmental responsibilities to oneself, ones employees, customers, the general public, the government and other agencies. It is also intended to totally familiarize the student with a basic understanding of Personal Business Ethics Concepts in today’s modern workplace environment. Emphasis will be placed upon the manager’s social and environmental responsibilities to employees, customers and the public.

1.1 Prerequisites: There are no pre-requisites for this course.

1.2 Expanded Course Description: The objective of this course is for each student to develop a critical thinking approach regarding many of the significant ethical concerns confronted by organizational members within the contemporary world which is constantly becoming ever more complex. The extent to which firms are responsible to society concerning such critical issues as the environment will be explored in depth. Course is required for BBA majors in Management and Human Resource Management. The course will also serve other COBA majors needing or desiring the course. This course would be a good elective for any student having achieved junior level status wanting a better understanding of the manager’s social and environmental responsibilities to employees, customers and the public.

1.3 Intended Student Outcomes

a. Explore and understand the definition of Ethics is and the importance and role ethical behavior serves in the business world today. b. Recognize and identify various ethical issues that occur in the workplace. c. Examine and evaluate an ethical situation by applying the steps involved in ethical decision making. d. Examine and evaluate various moral philosophies and approaches to ethical decision making. e. Present methods of moral reasoning, case analysis, and of resolving ethical dilemmas. f. Investigate ethical values considered relevant to business activity—respect for human dignity, honesty, fairness, and the development of trust. g. Evaluate the concept of Corporate Social Responsibility, and explore its relevance to ethical business activity. h. Examine the moral obligations of businesses to the environment and specifically g global competitors and global stakeholders.

At the conclusion of the course the student will:

a. Student will be able to communicate effectively in both written and spoken correspondence. b. Student will be able to demonstrate an understanding of what Ethics is and the importance and role ethical behavior serves in the business world today. c. Student will be able to effectively demonstrate the ability to identify various ethical issues that may be confronted in the workplace and thoroughly discuss and resolve the various ethical issues. d. Student will be able to demonstrate the ability to evaluate an ethical situation by applying the steps involved in ethical decision making. Students will be able to effectively provide multiple solutions to the ethical dilemmas with sound judgment, effective planning and analysis.

2.0 Required Reading and Textbook
Ferrell, O. C., Fraedrich, J., & Ferrell, L. (2011). Business ethics: Ethical decision making and cases (8th ed.). Boston: Houghton Mifflin. [ISBN-10: 1-4390-4223-3 or ISBN: 13: 9781439042236]

American Psychological Association. (2001). Publication Manualof American Psychological Association (5th ed.). Washington, D.C. NOTE: A student of this institution is not under any obligation to purchase a textbook from a university-affiliated bookstore. The same textbook may also be available from an independent retailer, including an online retailer.

3.0 Writing Intensive Component: This course will focus on continuous improvement in written and spoken correspondence. The instructor will provide ongoing feedback of the individual’s written, verbal and nonverbal skills. Assignments will be evaluated for content, form, style, correctness and overall writing proficiency and give students the opportunity for revision and improvement. It will be the student’s responsibility to make the instructional adjustments and corrections throughout the semester. Students must pass the writing component of a WI course in order to pass the course.

To improve student’s writing proficiency—their ability to develop ideas and transmit information for an appropriate audience in an organized, coherent fashion while writing with appropriate style and correct grammar, usage, punctuation and spelling. To encourage students to us writing as a learning tool to explore and structure ideas, to articulate thoughts and questions, and to discover what they know and do not know, thereby empowering students to use writing as a tool of discovery, self discipline and thought.

To demonstrate for students the ways in which writing is integral to the learning and conveying of knowledge.

4.0 Performance Guidelines

4.1 Individual Participation: To ensure students have opportunities to discuss issues and complete team-oriented assignments in class, regular participation is expected. Reading assignments will be in accordance with this syllabus and as assigned in class. It is important for students to become familiar with materials/assignments prior to scheduled class session. Lectures are generally based on text readings and current issues. Preparation for discussion will have a major impact on credit awarded for participation.

4.2 Tarleton State University e-mail account: Each student must claim and use their Tarleton State University e-mail account. E-mail correspondence between all students and your instructor will be via that account. Each student will e-mail to your instructor by Tuesday, June 15, 2010 using your Texas A&M University-Central Texas “Blackoard [e-mail] account. That e-mail must reflect student’s name, e-mail address, course number, and course title. E-mail received from [e-mail] accounts other than Tarleton State University accounts will not be opened nor answered.

4.3 Attendance/Withdrawal: Although attendance is highly encouraged, we recognize that not all students are able to attend each class session. In such cases, where attendance is required, contact the professor or program secretary with information as soon as possible. It is not necessary to call when you are going to be late or absent unless your absence will be for more than one class period. It is the responsibility of each student to submit assignments and become aware of other activities missed during absences. Remember that class participation is difficult, at best, without class attendance, so make every effort to attend each class session.

Note # 1: Students with disabilities are encouraged to speak with the course instructor about accommodations that they may need to help ensure success in this class. Students with disabilities may request appropriate accommodation by contacting the Director of Student Disability Services in the Mathematics Building, Room 201, at 254.968.9400, or at disability@tarleton.edu.

All decisions regarding academic accommodations, regardless of where a student may be taking courses, are made by the Director in cooperation with the Student Disability Services Advisory Committee. Information, however, may be obtained in Killeen from Ms. Sarina Swindell, Assistant to the President for Diversity and External Education Initiatives, at 254.519.5711 or swindell@tarleton.edu. Student Disability Services is located in TAMUCT Main Building, room 104C. Assistant Director of Student Development, Tarleton--Central Texas; call (254) 519-5492.

Note # 2: In rare, emergency cases, students may qualify for an incomplete grade, which is recorded as a “K” on the grade report and transcript. Requests for incomplete grades must be made according to TSU policy and approved by the instructor prior to the final week of classes. All requirements must be completed by the end of the next long semester or the “K” is automatically changed to an “F.”

Note #3: Students who began at Tarleton as of September 1, 1998, may only drop six classes during their entire undergraduate program. The last day to drop a course with no record this semester is published in the Tarleton State University Catalog on the Academic Calendar page(s).

4.3 Written Homework: All written homework must be typed, double-spaced on 8-1/2” x 11” paper, using black ink [in this course this applies only to your Personal Mission Statement]. The Publication Manual of the American Psychological Association (5th ed.) will be used as reference regarding format issues

Items submitted are expected to be of collegiate quality, language, depth and organization. In addition to content issues, points may be deducted for poor grammar, spelling and appearance. Unless otherwise indicated, all assignments will have a maximum score of 10 points.

I. Ethical Dilemmas, Beginning of Chapters. Submit via Blackboard. Chap | Title | Page(s) | Due Date | 1 | Bull Steins (BS) Brokerage | 3-5. Study/Ans Q 1-3 | Jun 8, 2010 | 2 | Aker & Aker Accounting | 29-30. Study/Ans Q 1-4. | Jun 15, 2010 | 3 | Emma-Action Pharmaceuticals | 57-59. Study/Ans Q 1-4. | Jun 22, 2010 | 4 | Producto International | 91-92. Study/Ans Q 1-3. | Jun 29, 2010 | 5 | Greenspan & Company | 127. Study/Ans Q 1-3. | Jul 6, 2010 | 6 | Lael Matthews | 149-150. Study/Ans Q 1-4. | Jul 13, 2010 | 7 | PCA Healthcare Hospitals | 179-180. Study/Ans Q 1-4. | Jul 20, 2009 |

II. Resolving Ethical Business Challenges. End of Chapter. Submit via Blackboard.

Chap | Title | Page(s) | Due Date | 1 | REBC-Acme Corporation | 26-27. Study/Ans Q 1-4 | Jun 10, 2010 | 2 | REBC-Broadway Corporation | 51-52. Study/Ans Q 1-4 | Jun 17, 2010 | 3 | REBC-Alcon | 87-88. Study/Ans Q 1-4 | Jun 24, 2010 | 4 | REBC-Albert Chen | 120-122. Study/Ans Q 1-3 | Jul 1, 2010 | 5 | REBC-Zydego Corporation | 145-147. Study/Ans Q 1-4 | Jul 8, 2010 | 6 | REBC-United Bank Corporation (UBC) | 175-176. Study/Ans Q 1-4 | Jul 22, 2010 |

4.5 Research Activity and Brief Presentation: Students will work in teams of two or three individuals to present a 10-minute [+/- 2] briefing on a business ethics case from the selection below. The research and presentation topic will be based on one of the cases presented in Part Four of the course textbook and/or as approved by the professor. Following their presentation, students should be prepared to lead a question/answer (Q/A) session, which will be included in the presentation evaluation and scoring process. The Q/A activity will be limited to not more than 5 minutes, unless otherwise approved by the professor. Ten presentation points will be deducted for each minute under or over seven minutes in length.

An MS.Word written paper of at least ten (10) pages, and a copy of MS.Powerpoint “Notes Slides” and an Electronic copy [on CD “R”] of both documents will be submitted to your instructor, in the classroom, on the day scheduled in paragraph 11 below, and further delineated by your instructor to a specific date/time, prior to your oral presentation. The maximum grade/score for a bibliography of 7 appropriate sources is “C;” 10 sources are necessary for a “B” grade, and, a minimum of 13 sources is necessary for an “A.” The course textbook may be cited as one of the references used in the number requirement.

CASE 1 | TITLE | TEAM | 1 | Monsanto. Pages 302-312 | | 2 | Wal-Mart. Pages 314-326 | | 4 | Country Financial. Pages 338-346 | | 5 | Arthur Anderson. Pages 348-355 | | 6 | AIG. Pages 357-365 | | 8 | Bernard Madoff. Pages 375-383 | | 9 | NIKE, Page 386-395 | | 10 | Bank Ind. Meltdown. Pages 397-407 | |

NOTE: All oral presentations will be conducted in a professional manner, to include appropriate business dress. Men: shirt, slack, socks, shoes, and tie—“No denims, boot pants, Levi’s, bolo ties, or sneakers.” Ladies: blouse and slacks, business suit, or dress with low or high heeled shoes. Look like professionals! Although students may wear field uniforms for this presentation, athletic clothing is not considered to be appropriate dress.

Ten presentation points will be deducted if a/the presenter is not appropriately dressed (see note above).

4.6 Exams: There will be three objective exams administered during the semester as indicated in the section of this syllabus. Exams represent the independent work of students; teamwork will not be permitted on exams. Make-up exams will be administered on the final day of the semester—see paragraph ????

5.0 Grading Criteria and Conversion for Examinations, Message Sets, and Proposals

5.1 Grades will be calculated as follows:

4.1 Exams3 (3 @) 200 Points) 600 Points
4.2 BOC, Ethical Dilemmas (7 @ 10 Points) 70 Points
4.3 EOC, Real Life Situations (6 @ 10 Points) 60 Points
4.4 Research & Oration-Dilemma 200 Points
4.5 Professionalism 70 Points 1000 Points

5.2 Letter Grade/Points Required to Obtain them

100-90%= A 900-1000 89-80%= B 800-899 79-70%= C 700-799 69-60%= D 600-699 < 60%= F 599

6.0 Course Outline and Assignments

Week | Day | Date | Class/Activity | Subject | Assignments | 1. | Tue | Jun 8 | INTROChapter 1 | Introduction/Course SyllabusImportance of Business Ethics | | | Thur | Jun 10 | Chapter 2 | Stakeholder Relationships… | | 2. | Tue | Jun 15 | Chapter 3 | Emerging Business Ethics Issues | | | Thur | Jun 17 | Chapter 4 | Institutaionalization of Bus Ethics | | 3. | Tue | Jun 22 | EXAM # 1 | C H A P T E R S 1-4 | GOOD LUCK | | Thur | Jun 24 | Chapter 5 | Ethical Decision Making… | | 4. | Tue | Jun 29 | PRIMER | HOW TO PREPARE MS.PPT | Demonstration | | Thur | Jul 1 | Chapter 6 | Indiv Factors: Moral Philosophies | | 5. | Tue | Jul 6 | Chapter 7 | Org. Factors: Roll of Ethical… | | | Thur | Jul 8 | Chapter 8 | Develop Ethics Program | | 6. | Tue | Jul 13 | EXAM # 2 | C H A P T E R S 4-7 | GOOD LUCK | | Thur | Jul15 | Chapter 9 | Implem & Audit Ethics Programs | | 7. | Tue | Jul 20 | Chapter 10 | Globalization-Ethical Decision… | | | Thur | Jul 22 | ORALS | Ethical Dilemma Presentations | Presentations | 8. | Tue | Jul 27 | ORALS | Ethical Dilemma Presentations | Presentations | | Thur | Jul 29 | Final examEXAMS | EXAM # 3/Final-Chap 8-10 Make-up [Exams # 1 & 2] | GOOD LUCK |

7.0 Drop Policy
If you discover that you need to drop this course, you must go to the Records Office and ask for the necessary paperwork. Professors cannot drop students; this is always the responsibility of the student. The record’s office will give a deadline for which the form must be returned, completed and signed. Once you return the signed form to the records office and wait 24 hours, you must go into Duck Trax and confirm that you are no longer enrolled.

If Duck Trax reflects that you are still enrolled, FOLLOW-UP with the records office immediately. You are to attend class until the procedure is complete to avoid penalty for absence. Should you miss the deadline to fail to follow this procedure, you will receive an “F” in the course. June 7, 2010 is the last day for student’s to add or drop a course without having to process manual Texas A&M University documents. June 28, 2010 is the last day to drop a class with “no record.” June 28, 2010 is the last day to drop a class with a “W” grade.

8.0 Academic Honesty (Tarleton State University Catalog, Pg 37)
Texas A&M University-Central Texas expects its students to maintain the highest standards of personal and scholarly conduct. Students guilty of academic dishonesty are subject to disciplinary action. Academic dishonesty includes, but is not limited to, cheating on an examination or other academic work, plagiarism, collusion, and the abuse of resource materials. The faculty member is responsible for initiating for each case of academic dishonesty.

9.0 Disability Services
It is the policy of Texas A&M University-Central Texas to comply with the Americans with Disabilities Act and other applicable laws. If you are a student with a disability seeking accommodations for this course, please contact Sarina Swindell, Assistant to the President for Diversity and External Education Initiatives, at 254.519.5711 or swindell@tarleton.edu. Student Disability Services is located in TAMUCT Main Building, room 104C.

10. Library Services INFORMATION LITERACY focuses on research skills that prepare individuals to live and work in an information-centered society. Librarians will work with students in the development of critical reasoning, ethical use of information, and the appropriate use of secondary research techniques including: exploring information resources such as library collections and services, identify sources such ass subject databases and scholarly journals, executing effective search strategies, retrieving, recording, and citing relevant results correctly, and interpreting search results and deciding whether to expand the search. For further Library information see Appendix “A” attached. Library Resources are outlined and accessed through the web page http://www.tarleton.edu/centraltexas/departments/library/

11. Absence Policy
ANY absence, excused or unexcused, beyond one absence will result in a reduction in professionalism points. It is very important that you contact me prior to any absence when possible and it will be your responsibility to make contact for missing information or assignments.

12. Changes to Syllabus
A syllabus serves as an instructional and study planning document for both faculty and students. Although every effort will be taken to complete the semester according to the syllabus, it may become necessary to make certain changes to better facilitate the academic environment. I reserve the right to make such change. In such an event, changes will be announced in class and students will receive written notice within ten days of the change decision. Changes may be made within the last two weeks of the semester only in exceptional circumstances.

13. What you can expect from me
* Feedback in the form of graded assignments within 7 days in most cases.
* Return e-mail within 24-hours except on weekends.
* I will be prepared for class, so I expect the same from you.
* Every rubric for every assignment in this course has as a part of the grade: writing, grammar, and spelling.
* Hands-on learning.
* Respect and professionalism. This class will be what you make of fit. This is an excellent opportunity to fully realize the importance of families and the direct impact that extended family can have on students.

Appendix “A”

LibraryTarleton State University – Central Texas

SUBJECT: Library Information For Students

1. Tarleton Library – Central Texas shares a location, books, videos and journals with Central Texas College in the Oveta Culp Hobby Memorial Library, (Building 102, Central Texas College campus). Tarleton Library – Central Texas is a division of the Tarleton State University Libraries, headquartered in Stephenville.

2. To use computers in the Oveta Culp Hobby Memorial Library building, at the Tarleton University-Central Texas labs or from off-campus: Claim or Change your user id and password at http://www.tarleton.edu/~library/connectinghome.html

3. To access Journal and Reference databases off campus:

a. Claim your user id and password (see #2) b. Enter this: NTNET username and password when first linking to databases

4. To check out books at any Tarleton Library: c. Obtain a Tarleton photo identification card at the Killeen Business Office. d. Present the card at the Library circulation desk to activate library registration

5. To see all Library Resources (Killeen), Library Hours and weekly schedules and events: http://www.tarleton.edu/~tlct.

6. To renew books from off campus: use Oveta Culp Hobby Memorial Library Catalog. This is the Circulation System for books checked out in Killeen whether owned by Tarleton Library – Central Texas or Central Texas College. “Search the Catalog” contains all materials for all Tarleton Libraries, but not Killeen circulation data.

7. Borrow from Other Libraries: http://www.tarleton.edu/%7Elibrary/borrow.html a. Set up your electronic ILLiad account b. Division Exchange to have items sent from other Tarleton Libraries. c. Interlibrary Loan to have items sent from non-Tarleton libraries.

8. Research by Topic links: http://www.tarleton.edu/%7Elibrary/subgui.html a. E-books or Net Library b. SFX to see if a full text copy of a journal article is in the databases c. Subject Guides, Internet Links and Search the Internet d. ASK A LIBRARIAN for reference assistance

9. Tarleton Library Office: (254) 526-1244, -1617, -1618, and -1619

Appendix “B”

“SAMPLE Format” Beginning of Chapter—Ethical Dilemma

Gomer Pyle MGMT 407.341 Business Ethics Chapter # ___, Page # ___ ____________________________ {DATE}

1. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

2. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

3. Write out the question….Then answer the question. _____________________________ _______________________________________________________________________

4. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

5. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

6. Write out the question….Then answer the question. ____________________________
______________________________________________________________________

7. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

8. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

Appendix “C”

“SAMPLE Format” End of Chapter—Resolving Ethical Business Challenges

Gomer Pyle MGMT 407.341 Business Ethics Chapter # ___, Page # ___ ____________________________ {DATE}

1. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

2. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

3. Write out the question….Then answer the question. _____________________________ _______________________________________________________________________

4. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

5. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

6. Write out the question….Then answer the question. ____________________________
______________________________________________________________________

7. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

8. Write out the question….Then answer the question. ____________________________ ______________________________________________________________________

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...ecutive Summary The New Australian Company is a new red wine brand that will be introduced in Singapore. The brand is a unique and high quality red wine brand that meets the growing preference of consumers. It will be distributed to several hotels, restaurants, supermarkets, and wine boutiques/shops that are located in the commercial business districts of the city-state. The brand is managed and owned by a group of wine-lover businessmen who have tremendous experienced in business administration, marketing and sales management and customer service. The owners are now looking for additional investments in order to capitalize the project well. The company has already made several negotiations with successful business distributors in Singapore. The company is confident to compete with many large distributors because it is closely working with top-notch suppliers and manufacturers who are known as wine experts or cellar masters. The target market is the Generation Y or the millennial because it is 77 percent of the population. This group also consumes wines at a faster and higher rate. The sales forecasts for the New Australian Company begin with $700,000 for the first year, and this will increase to 50 percent ($1, 050,000) in the second year, and 60 percent ($1,680,000) in the third year of operation. The company will be expecting a profit margin of 30-40 percent, and at least 25 percent return of investment in the first operational year. The company wants to change...

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