Premium Essay

Business

In: Business and Management

Submitted By wayl
Words 505
Pages 3
What method should a manager use to accurately measure employee performance in the following occupations? Secretary, engineer, directory assistance officer.

Managers should use the MBO method to accurately measure employee performance in the following occupation, secretary, engineer, and directory assistance officer.
Management by Objectives (MBO) is a process in which a manager and an employee agree upon a set of specific performance goals, or objectives, and jointly develop a plan for reaching them. The objectives must be clear and achievable, and the plan must include a time frame and evaluation criteria. For example, a salesperson might set a goal of increasing customer orders by 15 percent in dollar terms over the course of a year.
MBO is primarily used as a tool for strategic planning, employee motivation, and performance enhancement. It is intended to improve communication between employees and management, increase employee understanding of company goals, focus employee efforts upon organizational objectives, and provide a concrete link between pay and performance. An important factor in an MBO system is its emphasis on the results achieved by employees rather than the activities performed in their jobs
The principle behind management by objectives is to make sure that everybody within the organization has a clear understanding of the objectives of the organization.
Also being aware of their roles and responsibilities.

It is intended to improve communication between employees and management, increase employee understanding of company goals, focus employee efforts upon organizational objectives, and provide a concrete link between pay and performance. An important factor in an MBO system is it put emphasis on the results achieved by employees rather than the activities performed in their jobs.

The concept of MBO involves: * Specific...

Similar Documents

Premium Essay

Business Is Business

...The purpose of business is to provide people with a product or service and we all understand that businesses have those to whom it is responsible, whether it is the stock/shareholder or the consumer. Providing a service or making something is very black or white in the area of product or service responsibilities, where it becomes grey is in the area of social responsibility. Who would have ever dreamed that the same Ford Motor Company that destroyed thousands upon thousands of acres of rain forest in the in the jungles of South America in the early Nineteenth Century in search of an abundance of rubber would today be a champion of eco-fuels and rain forest preservation? Businesses are perceptive and have the fundamental understanding that in order to survive in today’s hypersensitive, politically correct society, they must be perceived as guardians of “what’s in” rather than concentrating on their bottom line because in many instances, that perception ends up affecting their bottom line. God created the universe and all that’s in it for us to enjoy and utilize. In Genesis, we learn that after the fall and the realization of our nakedness that Adam and Eve utilized animal skins in order to cover their bodies due to shame. They actually had to do some “dirty work” in order to make the skins into clothing. This alone tells us that having dominion over the animals and the things of the earth means we are to utilize them as needed but at the same time to be good stewards....

Words: 816 - Pages: 4

Premium Essay

Business to Business

...Business to Business Message Business to Business Message Businesses are very crucial to the economy. Good business messages are essential to keep the business relation in good health too. There are many types of business messages which a business can write to another daily with regards to business. It These can include messages on sales and purchases, products and services, confirmation or cancellation of orders, invoices, company announcements and notifications, employee related news such as promotions, awards, increments, bonus, appraisals, resignation and termination for example. A business message can be written by any authorized figure from a company to another authorized figure of another company. Business messages are usually formal and should be well written to earn the respect of the recipient. They not only can be directed to other business associates, they can also be directed toward the public. Business messages to the public could be an announcement, promotion, surveys, notification of change of address or contact information about the business or some other information which a client should know to ensure continued patronage of the company’s products and services. Business messages are written as a reminder or to serve as a record the business dealings that transpire between companies. That way any agreements can be proven and a company can remind the other company what arrangement was agreed upon in prior messages....

Words: 1539 - Pages: 7

Free Essay

Business to Business

...Neilsen Rating system makes a very lucrative business for the data that is presented to the entertainment industry, most importantly television. The primary system of measuring data for the Neilsen Rating system is by gathering data and the industry pays up to millions of dollars for periodic reports of data. Devices are used to gather the information. These devices gather the viewing habits of the home and transmit the information nightly to Nielsen through a "Home Unit" connected to a phone line. . . The technology-based home unit system is meant to allow market researchers to study television viewing habits on a minute to minute...

Words: 1516 - Pages: 7

Premium Essay

Business to Business

...Also Cisco ability to develop partnerships with Sony, Matsushita, and US West to co-brand the company’s modems defines and personifies a business-to-business...

Words: 283 - Pages: 2

Premium Essay

Business to Business

...B2B network also gets conquered by the social networks the business houses that trade with each other are actually the customers of each other and they also engage themselves in social networking. Some useful statistics from the social networking world states that the total time spent on social media has increased from 6% in 2007 to 20% in 2011. The registered users will almost reach 2 billion people by 2014. These figures show relentless growth and usage of social media. Already 91% of the B2B companies are active on Facebook, 53% on Twitter and 47% on LinkedIn. These statistics reveal that social media has conquered B2B network and has entered in that chain as means of effective communication and presentation. B2B companies deal with people and not robots. So the influence of emotions before purchasing a product is applicable to them also as they are not immune to these influences. Hence, the first impression and the presentation affect them too. Social networks also affect them as they spend 99% time in surveying and analysing the product. Only 1% time is spent in buying the product. Hence, the social media content has a great influence and controlling power with respect to the choices of the B2B companies and their buyers. Also, 39% of the B2B clients use...

Words: 798 - Pages: 4

Free Essay

Business to Business

...04/09/2011 The Customer Interface CONFIDENTIAL The 7Cs of the Customer Interface Context Site’s layout and design Content Text, pictures, sound, and video that webpages contain Commerce Site’s capabilities to enable commercial transactions Community The ways sites enable user-touser communication Connection Degree site is linked to other sites Customization Site’s ability to self-tailor to different users or to allow users to personalize the site Communication The ways sites enable site-touser communication or two-way communication 1 Context: Determining the look-end-feel of the site’s design Context Classifications Aesthetically Dominant • High form low function •Look-and-feel of the site is the primary emphasis •The site is slow to load, limited in information Functionally Dominant • Low form high function •Focused on the display of textual information •The visual design is limited •Pure text – no graphics, sound or animation Integrated • Balance of form and function •Attractive and easy-touse interface •The use of a clear design theme, small images and plenty of white space 1 04/09/2011 Aesthetic Example —KMGI.COM Functional Dominant —Brint.com Integrated Example —Patagonia .com Links are both textual and graphical Notice the overload of links Patagonia’s integrated approach is a balance of form and function that creates an attractive and easy-to-use interface: 2 Content: Deciding what information......

Words: 2480 - Pages: 10

Free Essay

Business

...Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct Business Research: Part 1Preparing to Conduct......

Words: 799 - Pages: 4

Premium Essay

Business

...Taking the business strategy to the lowest level of the company possible helps integrate the strategy throughout the firm. Business strategy can be applied to small businesses, too. Implementation of the business...

Words: 657 - Pages: 3

Premium Essay

Business

...43121_Cover_Marketing_Your_Business 10/8/05 8:28 am T: 01269 590219 Publication produced by:Carmarthenshire County Council Economic Development Division Business Resource Centre Parc Amanwy, New Road Ammanford Carmarthenshire SA18 3EP T: 01269 590200 E: economic@carmarthenshire.gov.uk W: www.carmarthenshire.gov.uk Publication funded under the Celtic Enterprise & Business Support Network, an Interreg IIIA funded project, in partnership with Waterford City Enterprise Board Ltd and South East Region Enterprise Boards Managing your business > Marketing your business For all your business enquiries contact:- Page 1 Managing your business > Marketing your business 03 43121_Marketing_Your_Business 10/8/05 8:06 am Page 1 Managing your business > Marketing your business 1. INTRODUCTION – WHY YOU NEED MARKETING In order to succeed, you need cashflow. To get cashflow, you need paying customers. To get customers, you need marketing. As your own marketing director, you have to make decisions about: 3. PRICING Every product or service has a price. In order to set a price, you need to consider: Distribution ■ Advertising ■ PR ■ Selling Your pricing strategy (Cost plus, Market minus, Penetration, Skimming, etc.) Customer service levels ■ How much are your customers motivated/influenced by price?...

Words: 27477 - Pages: 110

Premium Essay

Business

...Strategic Analysis 2.1 Value System Analysis  Business Connexion has board of shareholders/Investors that contribute capital to the business in anticipation of gain more money after sales or service been provided.  Business Connexion makes money from services they provide to its clients.  Business Connexion receives its material from Suppliers like computers, printers, servers, routers, cables and telephones. BCX have agreement with different suppliers to provide all of this in exchange of cash,...

Words: 1158 - Pages: 5

Premium Essay

Business

...Business Management Page 1 A business consists of all profit seeking activities and enterprises that provide goods and services necessary to an economic system, an organization or economic system where goods and services are exchanged for one another or for money. Every business requires some form of investment and enough consumers to which products can be sold on a consistent basis in order to make a profit. The underlying aim of a business is to serve customers at a profit. Businesses can be privately owned, non-profit, or state owned. Now onto business management and the many different business environments that make it up. Business management is defined as the process of managing an organization by applying various business concepts on the set objectives. In order for the business to be successful there are certain business objectives that must be met. There must be good planning, organization, coordination, and direction. These functions are carried out through a management team, which then makes sure it is translated though out the organization. There are some key components that make up a dynamic business environment. One of these concepts is the ever changing economic environment this can affect businesses as well as consumers. It looks at income, expenditures, and resources that affect the cost of running a business. There are also economic changes these changes refer to the changing trends of general performance within the economy....

Words: 1329 - Pages: 6

Free Essay

Business

...Sources of Finance Presentation BTEC Business - Docstoc...

Words: 350 - Pages: 2

Premium Essay

Business

...He possesses the capability of a successful business entrepreneur. This interview help us to understand the path that the entrepreneur picks to travel. Mr. Selim Duran the owner of Kaplan Auto Sales decided to start his business in the year 2010. He has degree of Finance for four years. He also has an International business degree from his country. He has 10 years auto sales experiences various companies in U.S. He also worked private sector for 2 to 3 years in management and selling. His father is also an entrepreneur and his mom a housewife. He has a young sister is studying for accounting in United States. His interests are reading and improve his business. Selim’s father was into business so trying hands on business was much obvious. His experiences prompted him to start business. Selim was confident enough that he will flourish. He was confident that he could come up with good approaches to help clients. He selects this business as it was a service sector which was very close to his internal ambition. I would say challenges as an entrepreneur is a part of business which never ends. There is three of challenges. First of challenge, there is an unexpected over cost. For instance, some cars need unexpected parts or service. Then car cost would be over cost which means getting less profit after selling. Second of challenge, a lot of competition buying cars in the auto action. The auto sale industry, especially in...

Words: 778 - Pages: 4

Premium Essay

Business

...Hotdog Franchisee Business Growth Our business plan to create and grow a large, international hotdog restaurant chain to be offered and consumed around the world, using a Franchisor licence. We aim to follow the guidance of the food chain system of McDonald’s, due to seeing them attract many customers due to their superb business system all around the world, providing their services and products consistently with no fail as well retaining a great level of customer service. Put simply we want to franchise a worldwide business providing a special ingredient of hotdogs with the franchise business system of McDonald’s. To insure the right growth in our business, we will have to keep insuring that all company based objectives are being met, as well as improve our communication of the business as a whole, internally and externally. Internal meaning our staff grow and develop each of their skills day by day through day to day training and external meaning that they are able to gain exposure and awareness or our service to our consumers, this referring to sales and marketing of course. In ways of marketing, we will have to grow our business to appeal to young people, ranging from teenagers to young adults, by raising its awareness on social media and advertising campaigns through networks such as: Instagram, Facebook, Wongnai etc....

Words: 556 - Pages: 3

Premium Essay

Business

...1 Home Healthcare The business is all about providing non-medical aged care to the elderly, so that they can hopefully stay in the comfort of their own home, rather than have to move to an aged care facility. Our services will be kept pretty simple, but will be tailored individually to each customer. The structure of the business will be pretty simple to start with, I’ll be the main boss overseeing everything, and doing a bit of work myself, with a couple of employees, and that will increase as the business grows. The business will be innovative in the way that it connects with other groups and businesses. We will also be the first private South Australian company that receives Health and Community Care funding from the government. Currently, only private businesses in Perth and Victoria are receiving this funding. 2 As I said before the business will focus on helping the elderly in everyday activities. Our services will include things like • Support services such as gardening, lawn mowing, cooking, cleaning, transport, food shopping, phone up service • Mental/physical stimulation sessions • and we can fit out the house out with equipment needed in order for person to stay at home This will all be individually tailored to the customer and what they want or need. As you can see on the screen the age profile of the Australian population is set to become a lot older. There is going to be need for a lot more aged care in our country....

Words: 1064 - Pages: 5