1.1
Since the Freescale 24000 employees in 30 countries and regions of large institutions. Collection, re-arrange, and display statistical data for the evaluation of a large matrix line manager has been the best solution. This also helps them to retain staff
In order to find their own core competencies, personnel needs required for the project. Large-scale data collection is difficult to maintain

1.2
The most important indicator of the main advantages is that it is a very decent way to organize large amounts of data, it is very easy analysis and interpretation. On the other hand, it also has some limitations, and, although it was originally described, and I, and many other factors, however, some differences can be avoided in the same column, if you only measure the relative standard

1.3
Yes, the indicators, I can be applied to other areas of management. For example, matrics service center employee performance, management urged him to take the number, the time required, he resolved customer inquiries, and his average idle time. A performance factor, you can rely on indicators to measure and manage.

3.
Pavlov discovered classical conditioning. Learning conditions of the reaction, including the establishment of a conditioned stimulus and unconditional stimulus response association between the call of the conditions, it is the response to be unconditional performance. Stimulation, a striking and neutral, are paired, neutral conditioned stimulus, therefore, the reaction conditions to stimulate the nature of the needs and conditions (which is the same as the original unconditional response.)

, Who found the operant conditioning, Skinner believes that the function of behavior and its consequences. People learn to get what they want or avoid something they do not want. Management behavior is voluntary or reflexive learning or not learning behavior opposite