Successful communication in the workplace occurs when what is heard is the same as what was said. Communication involves two components: the sender of the message and the receiver of the message. Effective communicators understand that the message they are sending may be received in a variety of ways depending on the individual background of the receiver. The effectiveness or ineffectiveness of business communications can impact day-to-day work activities in many ways. It is important for workers and managers alike to recognize the importance of ensuring that everyone has a complete understanding of all communications which take place in the workplace. In the business arena there are various tools of communication, which play a crucial role in the day to day work actives.
Phone conversations are utilized through the Internet for example instant messaging and e-mail, memos, reports and face to face conversations. Understanding these functions and how they are intricately used each day in business transactions can cause projects to be done on time, satisfaction of clients, and appease stockholders. By using effective communication provides a rapport, to facilitate open channels of communication, teamwork, and collaborations. An exchange of ideas provides engagements of thinking on the next level as well as resolving disagreements. The employer can express what the expectations are in the workplace. (Locker & Kienzler, 2008, p. 8)
By doing this the employer is avoiding any misunderstandings, clarify concerns, and also answer question from the employees. Creating constructive communication builds a positive morale of the workplace. The ramification keeps the employees engaged; productivity is on an incline, and better focus of business objectives. In conjunction with displaying an open culture allows sharing of ideas, effective facilitation along with