Premium Essay

C200 Task 1

In: Business and Management

Submitted By gbobbie
Words 3084
Pages 13
Geisinger Health Plan, Past and Present
Geisinger Health Plan (GHP) is a rural, non-profit health plan in central Pennsylvania. They have been offering health insurance to the public since 1982. GHP has a long history of top notch customer service as well as a close relationship with its parent corporation, Geisinger Health System. This allows GHP to offer ‘sweet spot’ services, such as combined medical management services from both plan and practitioner. This approach keeps members feeling they get the best value for their dollar, it keeps the members healthy, and ultimately happy with the customer service they receive. As with Blue Cross and Blue Shield, GHP started its operation as merely a way to provide health insurance to physicians and staff of Geisinger Health System. Within a few years, however, the little health plan grew and the potential of opening GHP to the public was shortly realized. Dr. Howard Hughes was an emergency medicine physician and was then at the helm of the company. He fostered a family friendly environment, and quickly took GHP from private to public. During the beginning of his tenure, the employees of GHP rose from around 50 to 500. Dr. Hughes became Executive Vice President of GHP in the 90s and GHP continued to grow. Under Dr. Hughes’ management, the plan busted the seams with 250,000 members and over 1000 employees. However, in early 2000, Dr. Hughes fell ill and resigned. The building that was built for GHP employees was dedicated in his name, The Hughes Center. Quickly after his resignation, and unfortunate passing, the health plan had no strong leadership. GHP struggled for the next decade, under various leaders. Some applied by the Board of Directors and Geisinger Health System, and others hired on full-time, only to resign a few years later. Membership dropped to a low, as well as revenue. There was even

Similar Documents

Premium Essay

C200 Task 1

...------------------------------------------------- Task 1: Organization and Leadership Analysis Assessment Code: C200 Student Name: Student ID: Date: 2/29/2016 Student Mentor Name: Table of Contents Organization Overview 3 Organization Description 3 Leadership Practices 4 Relationship between Leadership and Organizational Culture 6 SWOT Analysis 7 Organizational Strengths 7 Organizational Weaknesses 8 Organizational Opportunities 9 Organizational Threats 10 Leadership Evaluation 11 Leadership Strengths 11 Leadership Weaknesses 12 Recommendations for Leadership Development 14 References 15 Organization Overview Based on my readings of the material presented in this course, I hope to learn the different values and deterrents of various leadership styles. This section will outline the leader, the objectives of the organization and the relationship between the two. I will be examining the City of Richland’s Energy Service Department (RES) as well as shining a light on the director of that department. I have chosen this organization and leader because it is my current place of employment. City of Richland (COR) is a municipality located in South Eastern Washington that serves a population of roughly 50,000 people. COR covers 39 square miles of service area and employs roughly 500 people. COR provides all services ranging from Police to Electrical Utility. RES conducts the engineering, installation, operations, and maintenance of the City’s distribution...

Words: 4600 - Pages: 19

Premium Essay

C200 Task 1

...------------------------------------------------- Task 1: Organization and Leadership Analysis Table of Contents Organization Overview 3 Organization Description 3 Leadership Practices 4 Relationship Between Leadership and Organizational Culture 5 SWOT Analysis 7 Organizational Strengths 7 Organizational Weaknesses 7 Organizational Opportunities 8 Organizational Threats 8 Leadership Evaluation 9 Leadership Strengths 9 Leadership Weaknesses 10 Recommendations for Leadership Development 11 References 13 Organization Overview CHRISTUS Santa Rosa is a well-known hospital system located in San Antonio, TX. Their key mission is about taking care, in all senses of the phrase, of people. I have selected Claudia Trevino, manager of the Revenue Integrity department, to analyze for the purposes of this document. I chose this leader because she constantly demonstrates strong leadership skills as well as compassion, a very important value to our hospital. I hope, by the end of this, that I will be able to understand, on a deeper level, what it means to truly serve the community, to be a great leader, and how to successfully maintain the work-life balance. Organization Description Since its early beginnings in 1869, founded by the Sisters of Charity of the Incarnate Word, CHRISTUS Santa Rosa has made it their mission "to extend the healing ministry of Jesus Christ," and do so by offering their medical services to communities all over the city. The...

Words: 4499 - Pages: 18

Premium Essay

C200 Task 1

...As learned through the textbook and other references for this course the management theories and practices utilized within an organization can help or hinder the success of said organization. Through this paper I will review the strengths and weaknesses of American Healthcare Corporation’s (AHC) IT&S Southern Division as well as critique their primary leader. AHC’s IT&S Southern Division AHC is a large for-profit national healthcare provider network owning and managing over 150 hospitals, 40 surgery centers and hundreds of physician practices across the continental United States. AHC’s primary goal is to provide industry-leading healthcare in the most efficient and cost effective manner with the highest level of patient outcomes and satisfaction. AHC’s history spans over 40 years and was founded by doctors who wanted a better care path for their patients. AHC is comprised of several divisions broken down regionally across the nation and has also broken down key “shared services” departments to service and support the divisions. My analysis will focus on the IT&S Southern Division of AHC. IT&S Southern Division is responsible for the technical support and services of 24 hospitals, 10 surgery centers and 110 physician practices across Alabama, Florida, Georgia and South Carolina. The services provided span the information technology gamut including infrastructure, clinical applications support, physician support, project management and a 24 hour help desk. To enable the...

Words: 4500 - Pages: 18

Premium Essay

Wgu C200 Task 1

...Hillsborough County Public Utilities Department Leadership Analysis Managing Organizations and Leading People – C200 Task 1 Western Governors University Table of Contents Introduction1 Current Leadership Practices2 Affects on Current Culture3 SWOT Analysis5 Strength #15 Strength #25 Weakness #16 Weakness #26 Opportunity #17 Opportunity #27 Threat #18 Threat #28 Evaluating the Traits of the Current Leader9 Strength #19 Strength #210 Strength #310 Weakness #110 Weakness #211 Weakness #311 Recommendations for the Future12 Recommendation #112 Recommendation #212 Recommendation #313 References14 Hillsborough County Public Utilities Department Leadership Analysis Presently, I work for the Hillsborough County Government in the State of Florida. The first two and a half years of my career with the County, I worked for the Public Utilities Department. This is one of fifteen departments listed under the Chief Development and Infrastructure Services Administrator. Each Administrator has multiple Assistant Administrators and Department Directors within their structure and each Administrator reports directly to the County Administrator who is appointed by the elected officials serving on the Board of County Commissioners (BOCC). While the structure and needs of each agency/department are unique to the area they serve, the term “public utilities” may sound familiar. The name “public utilities” identifies the water and sewer systems that are required to be...

Words: 3832 - Pages: 16

Premium Essay

C200 Task 1-Shell Outline

...Task 1 A.  Describe your chosen organization by doing the following: 1.  Describe the organization and its objective(s). Reflect * Think about the organization you have chosen to write about and describe its purpose. Why does it exist? What are its objectives? What are the vision and mission statements of the organization? Write * Write one paragraph describing the organization’s background, purpose, vision, and mission * Write one paragraph describing/listing the objectives of the organization A.1. Harrison Medical Center is a non-profit, community based hospital that serves four counties west of Seattle, Washington. The hospital was founded in 1918 as small community hospital and has grown into the primary care facility for nearly the entire north western quadrant of the state. The concept of a non-profit, community based hospital is that if a local resident needs a procedure or treatment; the funding will be located to provide the needed medical intervention (Charity Care). Their mission statement is “We make a positive difference in people's lives through exceptional healthcare.” Vision statement is “We will be the premier health system in the Pacific Northwest.” (Directors, 2016) citation but no foot note Harrison must stay medically relevant and financially competitive with other hospital systems to remain the dominate medical partner in the region. To accomplish this, they have to expand their services as well as continuing to provided top...

Words: 2787 - Pages: 12

Premium Essay

Managing Organizations and Leading People

...Managing Organizations and Leading People, C200 Task 1 Managing Organizations and Leading People Evangeline Klingbeil 262608 WGU C200 Task 1 Emerson is a global technology and engineering solutions company that has been providing diversified and innovative solutions to customers for the last 125 years , as of 2015, employ more than 111,000 people . They are solution providers for industrial, commercial and consumer markets through its 5 business units. Those business units are: Emerson Process Management Companies are under constant pressure to cut cost, increase output all with fewer and less experienced workers. Emerson Process Management is relied upon by companies across the globe to aid in solving their process problems. Emerson is experienced in taking their customers toughest challenges and bringing predictable success. Emerson Industrial Automation There is a power in optimizing every facet of operations, greater energy efficiency, lower design costs and improved quality, to name a few. Emerson Industrial Automation helps speed your time to market, wherever you are located and whatever your line of business, from automotive to solar and wind, with reliable industrial automation solutions. Emerson Network Power Emerson Network Power is a hardware, software and service solutions technology business unit of Emerson. They are there to help protect and optimize the infrastructure for companies voice, data or multimedia content...

Words: 510 - Pages: 3

Premium Essay

I Just Want to Join and See What This Is About

...Managing Organization and Leading People Task 1: ORGANIZATION AND LEADERSHIP ANALYSIS Assessment Code: C200/BIP Task1 Student Name: xxxx Student ID: xxxxx Date: October 30th 2014 Student Mentor Name: xxxx Task 1: ORGANIZATION AND LEADERSHIP ANALYSIS 0 Organization Overview 2 Organization Description 3 Leadership Practices 4 Relationship between Leadership and Organizational Culture 7 SWOT Analysis 8 Organizational Strength 8 Organizational Weaknesses 9 Organizational Opportunities 10 Organizational Threats 10 Leadership Evaluation 11 Leadership Strengths 11 Leadership Weaknesses 13 Recommendations for Leadership Development 14 Organization Overview Organizational overview provides a framework of the organization. It would ideally be a catalogue all necessary information that would help an external party to assess the organizational fit in a better way and understand whether he/she is in total sync with the organizational goals and the other beneficiaries. The organizational overview addresses the following: * The mission and the history * The stakeholders * The goals and the programs * The budget * The outcomes and the achievements * The sponsors or the funders. I have chosen Salesforce.com as the organization for my analysis and believe that the description provided would help in giving a better understanding of the organization for any third party considering a position with the organization. This...

Words: 284 - Pages: 2

Premium Essay

C200T2

...Task Two: Leadership Practices analysis Task Two: Leadership Practices analysis C200 Managing Organizations and Leading People C200 Managing Organizations and Leading People Table of Contents Section A1 | Leadership Style and Practices | | A1 A1a | Seven Habits Profile Seven Habits Profile and Reflection | | Section A2 | Evaluation of Leadership Practices | | A2a A2b A2c A2d | Leadership Strengths Leadership Weaknesses Theory Based Changes to Maximize Success SMART Goals | | Section B | Works Cited | | B1 | Reference Page | | February 5th 2016 Managing Organizations and Leading People TASK TWO:  LEADERSHIPAND PRACTICES ANALYSIS A1. Leadership Style and Practices – Seven Habits Profile A1a. Seven Habits Profile Reflection In this paper I will reflect on my own leadership practices, starting with the results of my Seven Habits profile. Upon first viewing the results of the seven habits profile, the lowest scores caught my attention first. I saw that section 5, putting things first, was the lowest score at 10 points. I agree with the the seven habits profile, this is my biggest weakness when evaluated on the seven habits criteria. I can admit that sometimes I get lost in my work and forget about the things that really matter and the bigger picture. An article in People Management says that people who follow this habit well “recognize that not doing everything is okay. Evaluate...

Words: 1655 - Pages: 7

Premium Essay

Asdf

...Managing Organizations and Leading People Pacing Guide for C200 Western Governors University Pacing Guide The following chart outlines all of the activities – learning resource reading, online material and quizzes, MindTap activities etc. – required for this course of study. It is highly recommended you complete all of the activities listed here to become competent in the objectives and to successfully complete the performance assessment task and objective assessment for this course of study. You may use this outline as a quick checklist as you work through the course and complete each activity. If you engage in all of the learning activities to develop your competence, this course of study may take up to six weeks to complete. Depending on your educational background, work experience, and the time that you are able to dedicate to your studies, you may be able to accelerate your progress. If you wish to do so, please consult with your course mentor. Week 1 Activity Read the following chapter in Management Learning Resource or Site Chapter 1 (“Innovative Management for a Changing World”) Complete the chapter review discussion questions and activities Watch the OTJ Video (“Camp BowWow”) Camp BowWow Complete the OTJ Video Assessment Camp BowWow Assessment Complete Interactive Quiz 1 Interactive Quiz 1 Complete the Aplia Assignment-Innovative Management for a Changing World Aplia Assignment Read supplemental articles ...

Words: 1177 - Pages: 5

Premium Essay

Outline

...Task 1: Organization and Leadership Analysis Assessment Code: C200 Student Name: Student ID: Date: Student Mentor Name: Table of Contents Organization Overview 3 Organization Description 3 Leadership Practices 3 Relationship Between Leadership and Organizational Culture 3 SWOT Analysis 4 Organizational Strengths 4 Organizational Weaknesses 4 Organizational Opportunities 5 Organizational Threats 5 Leadership Evaluation 5 Leadership Strengths 6 Leadership Weaknesses 6 Recommendations for Leadership Development 6 References 7 Organization Overview In this opening paragraph, provide the reader with an overview of what is included in this section. Include a brief introduction of the organization and leader you selected to analyze. Share with the reader why you selected the organization and leader and what you hope to learn. Organization Description Describe the organization you will be analyzing. Provide an overview of the organization, a brief history or the organization, and include the objectives of the organization. If you are analyzing a sub-set within an organization, you still want to begin with an overview of the larger organization prior to describing the team, department, division, etc. This section should not exceed 1 page. Include citations when appropriate following APA guidelines. Leadership Practices When completing this section, it is important to demonstrate that you can...

Words: 1243 - Pages: 5

Premium Essay

Managing Organizations and Leading People

...Managing Organizations & Leading People C200 Tuwanna McDaniel WGU Student 000555757 Managing Organizations & Leading People Task 1 Managing Organizations & Leading People C200 A1. Organization Description Describe the organization and its objectives Youth Villages is a residential mental health treatment facility for children founded in 1986. The owner Patrick Lawler, combined two residential campuses at that time to create one Youth Villages. The company's main goal then and now is to build strong families. Over the past 30 years the company has grown tremendously and is nationally known for its great work. While it is known for its residential treatment, Youth Villages encompasses many areas. Youth Villages is made up of five residential campuses in Memphis, TN and one residential campus in Linden, TN. There are two residential campuses in Georgia and one residential campus in Massachusetts. Youth Villages also has two wonderful intense in home treatment programs using multi systemic therapy. The company has an adoption and foster care program that began in 1999. The company also has implemented a Specialized Crisis Services in 2003 with trained counselors that are available 24 hours a day. They implemented a mentoring program and MYPAC (Mississippi Youth Programs Around the Clock). Finally, there is YVLifeSet, a transition to adulthood program. Patrick Lawler and Youth Villages has served more than 23,000 families across thirteen states. U.S. News & World Report  recognized...

Words: 3974 - Pages: 16

Premium Essay

C 200 Task 1

...C200 Task 1-Harrison Medical Center and its President Student: with passing grade & originality Western Governors University Managing Organizations and Leading People - C200 12 January, 2016 Table of Contents Organization Purpose 3 Organization Objectives 3 Leadership Practices 4 Leadership effects on Organizational Culture 6 SWOT Analysis 7 Organizational Strength 7 Organizational Weaknesses 8 Organizational Opportunities 8 Organizational Threats 9 Leadership Evaluation 10 Leadership Strengths 10 Leadership Weaknesses 12 Recommendations for Leadership Development 13 Works Cited 15 Organization Purpose The following paper will focus on an organization that plays a key role within its community. I will highlight its background, its purpose, its vision as well as its overall mission. Harrison Medical Center is a non-profit, community based hospital that serves four counties west of Seattle, Washington. The hospital was founded in 1918 as a small community hospital it has grown into the primary care facility for nearly the entire northwestern quadrant of the state. The concept of a non-profit, community based hospital is that if a local resident needs a procedure or treatment, the funding will be located or donated so that the needed medical intervention is provided, better known as Charity Care. Their mission statement is “We make a positive difference in people's lives through exceptional healthcare.” While the organizational mission statement...

Words: 4105 - Pages: 17

Premium Essay

Strategic Policy and Plans

...C200 Examination Name:_________________________________ Date:________ Purpose This assessment is used to gauge your understanding of the ideas introduced in the C200 lessons and using them to analyze strategic policy and plans. The exam is due at the end of C200. General Instructions * This examination is worth 35% of your C200 Theme grade. * You may use the C200 online lessons, readings, and references to complete the exam. * The DDE Support Team can only answer administrative questions. * All work must be your own. You are not to discuss this examination or your answers, in either draft or final form, with anyone else. * Answers must be typed, double-spaced, and no more than 2 pages in length per question. * Use Times New Roman size 12 pitch font. One inch margins. * Clearly identify the question you are answering. * Any quotations from the assigned student readings are to be parenthetical (Huntington, pg. 8). Quotations from sources outside assigned student readings are to have complete citation. * You are not authorized to copy, reproduce or share this examination. Answer These Questions 1. Based upon the attached Remarks by the President in Address to the Nation on the Way Forward in Afghanistan and Pakistan, what vital national interest does the President see at stake in Afghanistan and how does our involvement...

Words: 9834 - Pages: 40

Premium Essay

C200 Managing Organizations and Leading People Task 2 C200

...My Leadership Practices and Future C200 Managing Organizations and Leading People September 19th, 2014 My Leadership Practices and Future This following will outline my personal leadership practices and potential future leadership. To analyze my leadership qualities I will use the Seven Habits Profile and a leadership theory to determine my strengths, weaknesses, and areas of opportunity for improvement. In conclusion, I will determine the best recommendations for long-term improvement as well as SMART goals, or short-term courses of action, for leadership improvement. Seven Habits Profile The Seven Habits Profile revealed that I rank as outstanding in two categories, very good in six categories, and good in just one category. This seems to highlight what I am most exemplary at in terms of leadership, what I am just proficient at, and what presents itself as an opportunity for improvement. The main two strengths include having a work-life balance and being a proactive problem solver. An area of opportunity as indicated by the profile would be having the ability to synergize which is a combination of seeking the views of others and making creative decisions. The two strengths point to qualities I have constantly tried to improve upon. Earlier in my career, I was a bit of a workaholic and tended to bring work home with me. This resulted in a dismal personal life which eventually permeated negativity into my professional life as well. In light of...

Words: 2757 - Pages: 12

Premium Essay

C200 Task 2

...Task 2: Self-Assessment of Leadership Practices Assessment Code: C200 Student Name: Shery Marson Student ID: # 000000000 Date: April 27, 2016 Self-Assessment of Leadership Practices Leadership is defined as the ability to influence people towards attaining their goals. The objective of my study is to assess myself on my leadership practices as I interact with others as we work towards attaining organizational goals and making the company I work for more successful both now and in the future. If leadership is the influence of one person over others to aid and to support their role in order to achieve the combined purpose, then it is my desire to become that type of leader. Leadership is not a role or a position but can be summed up as an act of achieving the tasks assigned. The whole situation of success and failure is determined by the role the leader plays. It has been said if you are the source of inspiration or the force that drives others then you are the path to the top of the ladder and you are their leader. Leadership I believe is the heart and soul of an organization. Do I have the right style and qualities to inspire and mold others and inspire them to be the best they can be as they perform their jobs? By a study of my strengths and weakness and taking the Seven Habits profile I will be able to find out more about my leadership abilities. It is my desire to be a leader that will empower others by encouragement, providing them the right tools, to cultivate...

Words: 2676 - Pages: 11