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CDC-INFO Summary

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The Centers for Disease Control and Prevention (CDC) receives inquiries from healthcare providers and the general public regarding all facets of Lyme disease through a system called CDC-INFO. To better quantify healthcare provider knowledge gaps, we performed a content analysis on 187 Lyme disease inquiries received between 2009 and 2012 by CDC-INFO. Inquiries were coded in MAXQDA® software using grounded theory. Four topics (symptoms, treatment, testing, and ticks) were determined as the highest frequency categories for all health care providers, except Veterinarians. Among Veterinarians, the most frequent topics of inquiry were ticks and tick removal, transmission, and reporting. Overall, the study revealed that there are important communication

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