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Capacity Concenrs

In: Business and Management

Submitted By orgil
Words 1225
Pages 5
Capacity concerns

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CASE 17 Capacity Concerns -integer programming

指導老師:陳茂生 教授

目錄
一.案例背景資料 3 1.1 案例摘要 3 1.2 案例要求的題目 5 1.3案例要求題目a之解答 6 1.4案例要求題目b之解答 11 1.5案例要求題目c之解答 13 1.6案例要求題目d之解答 13 1.7案例要求題目e之解答 13
二.其他情境考慮 14 2.1情境一 14 2.2情境二 16 2.3情境三 17 2.4情境四 19
四、參考資料 21

一.案例背景資料
1.1 案例摘要 這個案例是一個關於容量的問題,主要是描述有一個美國企業名為CommuniCorp的老闆Bentley Hamilton,發現了在New York Times報紙的商業版提到CommuniCorp的股價跌到了52週的最低點,Wall Street Journal也提到CommuniCorp一年內喪失了25個百分點的呼叫器市場,Financial Times也說CommuniCorp公司內部無法溝通。以上三份最專業的財經報紙都提到他們公司的壞處,使得老闆Bentley Hamilton 相當生氣並衝到公司召開緊急會議,必拿出幾張報表提出,在過去12個月他們的生產力有持續的成長,但遲交的訂單數卻大幅增加,顯示出他們失去市場佔有率的原因,他們有足夠的生產力應付訂單,但是無法如期交貨就是最主要的問題。 Hamilton先生提到行銷和業務部門完全不和製造部門溝通,所以製造部門才會漫無目的的一直生產,把產品堆放在倉庫,行銷和業務部門也不知道存貨的種類和數量。 Hamilton先生決定要在公司內部裝設網路,讓全公司都能方便的用電子郵件溝通,以確保各部門都可以看到重要文件。下表是網路安裝的時間表和相關需求表: (IN=intranet)
|Month1 |Month2 |Month3 |Month4 |Month5 |
|IN education |Install IN in sales |Install IN in |Install IN in warehouse |Install IN in marketing |
| | |manufacturing | | |

下表列出各部門內會使用內部網路的人數
|Department |Number of Emplyees |
|Sales(業務) |60 |
|Manufacturing(製造) |200 |
|Warehouse(倉儲) |30 |
|Marketing(行銷)

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