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Capital Management

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ing VALUE-BASED METRICS FOR IMPROVING RESULTS
An Enterprise Project Management Toolkit

J. Ross Publishing; All Rights Reserved

J. Ross Publishing; All Rights Reserved

VALUE-BASED METRICS FOR IMPROVING RESULTS
An Enterprise Project Management Toolkit

Mel Schnapper, Ph.D. Steven Rollins, PMP

J. Ross Publishing; All Rights Reserved

Copyright ©2006 by J. Ross Publishing, Inc. ISBN 1-932159-25-8 Printed and bound in the U.S.A. Printed on acid-free paper 10 9 8 7 6 5 4 3 2 1

Library of Congress Cataloging-in-Publication Data Schnapper, Melvin. Value-based metrics for improving results : an enterprise project management toolkit / by Mel Schnapper, Steven Rollins. p. cm. Includes index. ISBN 1-932159-25-8 (hardcover : alk. paper) 1. Project management—Quality control. 2. Performance standards. 3. Work measurement. I. Rollins, Steven C., 1950-. II. Title. HD69.P75S365 2006 658.4′04—dc22 2006001079 This publication contains information obtained from authentic and highly regarded sources. Reprinted material is used with permission, and sources are indicated. Reasonable effort has been made to publish reliable data and information, but the author and the publisher cannot assume responsibility for the validity of all materials or for the consequences of their use. All rights reserved. Neither this publication nor any part thereof may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the publisher. The copyright owner’s consent does not extend to copying for general distribution for promotion, for creating new works, or for resale. Specific permission must be obtained from J. Ross Publishing for such purposes. Direct all inquiries to J. Ross Publishing, Inc., 5765 North Andrews Way, Fort Lauderdale, Florida 33309....

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