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Car Reservation System

In: Computers and Technology

Submitted By kabaka
Words 5407
Pages 22
CHAPTER ONE:

1.0 INTRODUCTION
The chapter contains the background information of the organization giving when it was started and all the information to do with the organization. It also contains the organization structure which shows the level of authority for each employee and the departments they fall in. Also the chapter explains the overview of the current system and the proposed system and the department the proposed system will mostly cover.

1.1 BACKGROUND INFORMATION
Airport and Beyond cars and services is a company located in Nairobi’s Lang’ata area along Lang’ata road near St Mary’s Hospital. Its 20 distance minutes away from the central Business District.

It was started in May 2012 after the owner joined hands with his former workmates and decided to start the company to provide the services to the customers.

Its main operations include travel services to the clients both individuals and group transportation services. These are offered to the customers at the best rates and on time. A client may visit the premises to request for the service or may contact the company either through email or through phone call.

Reservation of the cars and services is also done where the customer may visit the company to reserve the car for a particular period of time or the client may communicate to the company through a phone call if only he/she is a frequent client to the company.

1.2 ORGANISATION STRUCTURE
The company has several departments which enables smooth daily operations. They include;

Reservation department – this is the department that is responsible for reservation of the client’s requests. The department does its operations after receiving the client’s requests for a car hiring service.

For a travel service, the department is responsible for reservation of the car and the driver to offer the service. This is done for both

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