Career Development Plan Part 1 – Jon Anaylsis and Selection
Sherry Martin
HRM/531
Debbie Long

Career Development Plan Part 1- Job Anaylsis and Selection

A job anaylsis is the process used to collect information about the duties, responsibilities, necessary skills, outcomes, and work environment of a particular job. There are several ways to conduct a job anaylsis: interviews, questionnaires, observation, and gathering background information such as duty statements. Carol Stanley, Internal Consultant for InterClean, utilized interview method. The job anaylsis for the salesperson position at InterClean includes the following job functions:
Salesperson must be familiar with the “updates to the current product line, new applications for existing products, products rolling out over the next year, products to be discontinued during the next year, new product features, warranties, and formulas. This category also incudes sales training skills development consisting of updates on generating leads, rersponding to inquiries, growing the client base, establishing an effective tracking system, working with long term clients, and generating referrals.” (University of Phoenix, 2010).
In order to successfully to performed named above job functions salesperson must have the folowing knowledge, skills, and abilities:
Computer skills: PowerPoint, Excel Spreedsheets, Databases, and Office intergration software.
Customer service skills, including telephone etiquette and problem solving skills.
Communication skills: writing and oral skills.
Knowledge of state and federal compliance standards for sanitation, waste disposal, chemical usage, and environmental clean up.
Leadership skills: set personal goals, manage office politics, and develop interpersonal relationship skills.
Workforce planning is a process for identifying, developing, and retaining employees to meet