...Assignment for Module 3: Freight Transportation I am currently working in one of the largest international freight forwarding and transport organizations in the region. We control a network of agents on the same system throughout the Far East and the strategically located teams of professionals work in close co-operation to meet the logistics needs of customers worldwide. In order to offer a complete package of logistical services, we are part of a Group, which includes associate companies in the areas of airfreight, trucking, railway freight, cargo consolidation, warehousing and distribution. Export shipments involve more than 80% of the job we handle in our company. In a normal phenomenon, the Shipper will call in and make a booking to us. Then we will make a booking to the Carrier (the choice of carrier depends on the preference of the shipper), and the carrier will send us a Booking Confirmation Document, which is to confirm the booking and will be released to the shipper in order to pick up the empty container in the case of FCL shipment. After stuffing, the shipper has to return the full-loaded container to the terminal before CY closing time. For LCL shipments, we will be responsible for the picking up of empty containers. The empty container will stay at our warehouse and the shipper will bring in their goods via our trucking services or their own trucking. We will then set the loading plan in order to do a groupage shipment. After the departure of the...
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...Foundation, The University of Western Ontario, London, Ontario, Canada, N6A 3K7; phone (519) 661-3208; fax (519) 661-3882; e-mail cases@ivey.uwo.ca. Copyright © 2010, Richard Ivey School of Business Foundation Version: (A) 2010-09-10 On March 17, 2010, Anita Norris, owner of Anita Norris Model Management (ANMM) of London, Ontario was contemplating the future of her business. In the two years since Norris started ANMM, the business had grown quickly through her efforts to pursue any revenue stream that presented itself. Although Norris welcomed ANMM’s success, she believed that continuing to operate in this manner would stretch her business model too thinly. ANMM’s current revenues came from four sources: modeling workshops, signing and booking models, model development, and speaking fees. Norris now wanted to develop a strategy that would focus her business and allow her to spend most of her time...
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...reservations for transportation and accommodations. Prepare customer invoices and accept payment. Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. (My Plan, n.d.) Determine whether space is available on travel dates requested by customers, assigning requested spaces when available. Announce arrival and departure information, using public address systems. Promote particular destinations, tour packages, and other travel services. Provide clients with assistance in preparing required travel documents and forms. Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps. (My Plan, n.d.) Nature of Work Environment Most reservation agents work for airlines or large hotel chains, helping people plan trips and make reservations. They usually work in reservation call...
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...Services Marketing | December 9 2012 | Assignment 02 | | Under the guidance of: Prof. Rangan Mohan Under the guidance of: Prof. Rangan Mohan Submitted By: Service Provider Information: Tickets used to be booked through the traditional brick-and-mortar agents till 2006 when the RedBus introduced online bus ticket booking. RedBus, also known as RedBus.in, is an online travel agency offering bus tickets in India. It has offices in Ahmedabad, Bangalore, Chennai, Coimbatore, Delhi, Hyderabad, Mumbai, Pune, Vijayawada and Vishakhapatnam. Service Product Offering: Core Services: * Online ticket booking to avail desired bus services Supplementary Services: * Cash on delivery (COD) service of bus tickets in major cities * Book online using credit, debit cards and net banking * Book bus tickets online or over IVR through call centers * Book bus tickets online with over 700 bus travel operators * Book bus tickets online for over 10,000 and more routes across India * Return bus tickets reservation facility * Paperless bus ticket booking with mTicket Analysis based on Flower of Services Concept: FLOWER PETALS (Facilitating Elements) | DESCRIPTION | Information | Direction to the site: www.RedBus.in / Ads on various websites / Google.The user has access to the following information once he/she enters the source and destination point along with the date of journey (Exhibit – 1): * Travel Agency * Bus Type * Amenities...
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...Faculty of Engineering and Information Technology October 26th, 2011 Aerial Capital Group (ACG) Organization Case Study DECLARATION This report is completed by Group 7 with five members all pursuing their Master of Engineering – Coursework degree. The organization was chosen with the consent of every member of the group and further each member was assigned an area to study to help contribute to the case study. Constant project meetings were held to make progressive outcomes for this case study updating information database from what had been accomplished since the last meeting and setting further tasks towards the final target. All references of published projects, data and facts had been verified before they were cited in this report. All members of the group contributed to the composition of this report. The task taken by each group members are as follows : Ravi Ochani worked on the details about the organization, its operational process and Scheduling techniques. Alaxandar Anandhan took up environmental background(internal & external) and Quality management followed in organization. Anith Abraham involved himself with the HR & Job Design and problem identification relating to the key 10 OM’s. Karthik Krishnanath was assigned with the Service Design, Inventory management and maintenance involved in the organization. Allah Bux took up the Layout and Location strategy. The solutions were discussed as a team and everyone’s opinion was considered before...
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...NE32 5NT DOB: 11th September 1984 Mobile: 07800892034 Home: 0191 4221353 I am a hardworking, enthusiastic and reliable individual. I achieve a high standard of work whilst maintaining a conscientious and responsible attitude. I am a very approachable person and have exceptional team working and interpersonal skills. I possess over 10 years’ experience in a variety of administration environments. This extensive background has been invaluable in the development of my people skills and the high level of service I always strive to achieve. I am in the final stages of completing my NVQ 3 in Business Administration and will hopefully be starting my NVQ 4 in Business Administration soon after as this will help me further my career. Education and Training School/College Dates South Tyneside College September 2001 to June 2003 Hebburn Comprehensive September 1996 to July 2001 Qualifications Gained at College Subject Dates Grade GNVQ Health & Social Care September 2001 to June 2002 Pass Qualifications Gained at School Subject Grade English C English Lit C Maths D Science E French D Textiles D Photography B Music D Child Development E R.E. D Work History Receptionist/Construction Administrator Solutions Recruitment July 2011 – Present When I started at Solutions Recruitment I was initially employed as a receptionist, my duties during this role were answering the telephone, directing calls...
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...It comprises the activities of persons traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited. Tourism comprises the activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes not related to the exercise of an activity remunerated from within the place visited. Tourism is different from travel. In order for tourism to happen, there must be a displacement: an individual has to travel, using any type of means of transportation (he might even travel on foot: nowadays, it is often the case for poorer societies, and happens even in more developed ones, and concerns pilgrims, hikers …). But all travel is not tourism. Three criteria are used simultaneously in order to characterize a trip as belonging to tourism. The displacement must be such that: • It involves a displacement outside the usual environment: this term is of utmost importance and will be discussed later on; • Type of purpose: the travel must occur for any purpose different from being remunerated from within the place visited: the previous limits, where tourism was restricted to recreation and visiting family and friends are now expanded to include a vast array of purposes; • Duration: only a maximal...
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...Turkiksa app. This application is for Hajj package booking service. Allah (SWT) has ordered every Muslim to come to Mecca at least once in life for performing Hajj. For this purpose, Muslims come to Makkah every year from different parts of the world. Turkiksa App will sell to a wide range of people including anyone interested in taking a while to explore. Turkiksa anticipates achieving positive cash flow by year three with future target development in the application to include more features and services to offer users. Making a Hajj booking service appointment online is nothing new, but services like Turkiksa is putting a Hajj booking twist on the trend. Turkiksa Travel provides our Muslim brothers and sisters Hajj and Umrah services at lowest possible rates. We facilitate our customers with flight reservations along with complete deals for Umrah and Hajj. Turkiksa App was designed to make booking last-minute appointments a lot easier. 1.1 Mission Turkiksa App philosophy is to maintain the highest standards in personalized customer service. We are dedicated to continuing to be a valuable resource to our clients by delivering convenience, comfort and cost savings. We aim to provide clients with a personalized and professional experience. 1.2 Objectives ❖ Develop technology solution that will increase the adoption and compliance rates of software based solutions by improving the visibility and ease of Hajj booking service. ❖ Achieve positive cash flow by year...
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...again, if I use up all my time darting around from site to site, when I come| |home I will want another vacation to recuperate. To get the most from your vacation time, keep the following in mind when travelling to Columbia. | | | |The first thing you ought to do is resolve as much at the start as you can. That means things like interchanging currency when necessary, glancing at maps of the area,| |renting a means of transportation (did someone say Harley?), booking a flight, and selecting a hotel that fulfills your needs. The good news is, all of these jobs have| |become much easier and cheaper through the internet, so before contacting a travel agent, you could save some money by looking up good deals on the web. | | | |When it comes to finding the perfect hotel, remember to look at your choices cautiously. Some items to consider would be how it is ranked; is it a two star hotel or a | |4 star one?...
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...Bangalore, HolidayIQ.com is a vibrant space brimming with enthusiastic holidaymakers. Yup, that’s what we call ourselves! A large bunch of travel junkies hailing from regions across India, who are extremely passionate about their work. We live and breathe to ensure that Indian travellers experience memorable holidays. Specialties Travel Media (Web & Mobile), India - Destinations, India - Hotels & Stays (Homestays, Tents, Camps, Farmhouse etc), Indian Traveller Community, India - 25,000 Things to Do & Sightseeing options across India Hari Nair, Founder & CEO, HolidayIQ.com Hari Nair, Founder & CEO, HolidayIQ.com, founded HolidayIQ.com & is currently the CEO of the company. Hari left his 15 year International Management Consulting career and started HolidayIQ.com. Hari brought his skills as a top-notch Management Professional to create HolidayIQ.com, India’s first...
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...Introduction to Hospitality Industry UNIT 1 1.1 1.2 1.3 Meaning and definition Historical evolution and development Hospitality as an Industry 1.1 Introduction Meaning and definition Tourism is not just about the facilities and attractions provided for visitors. It is about people and especially about the relationship between the customer and the individual providing service. Everybody employed in tourism needs to have the knowledge, skills and attitudes to provide the standard of product and service that customers expect. Knowing about the tourism industry, its component parts and especially where you fit in is an important starting point to a successful career in tourism. What Is Tourism? Tourism may be described as the activities of tourists and those who cater for them. It is a highly diversified business with many component parts ranging from airlines to hotels. Tourism is concerned with providing: Travel and transport facilities Accommodation Food and drink Entertainment/recreation Information and assistance Souvenirs Above all, tourism is a hospitality industry providing a service to visitors in a warm and welcoming way. ICHM Page 1 Introduction to Hospitality Industry Who Are Tourists? Tourists are people who for a variety of reasons travel to destinations, where they stay at least one night. Excursionists are also visitors that do not make an over-night stop, such as daytrippers or people on cruises. There are several basic types of tourists: ...
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...Factors considered by incoming college students in pursuing a career in the hospitality industry CHAPTER 1 INTRODUCTION Our country suffers from crisis such as socioeconomic crisis, political crisis, and as well as financial crisis which is greatly affected by global economic crisis. Despite of this entire crisis Filipinos are imaginative, creative and courageous to surpass the obstacles in everyday life. Even though there are some companies affected by these crisis which they are force to decrease their employees called as recession and frankly my father is involved on this what we called recession some ;of them have job openings that offer new career opportunities to graduated college students. These job opening also offers a new challenge into their life a great responsibility lies to his hand that someday will helps his family to strive to achieve wealthiest that his acquired knowledge and skills when he engage into a job. And acted as one of the reinforcements in the industry that would further improved the depleting economy of the country. All of these come first from wishes and aspirations that arise during childhood years that someday he or she become a chef in a five star hotel, a doctor, an architect, a teacher, a policeman or an attorney to help those who seek needs, services and to help their family to ascend the poverty. According to Ginzberg and his associates during the fantasy period play gradually becomes work-oriented and reflects initial preferences...
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...Describe career opportunities within different industries in the travel and tourism sector In this document I am going to be looking at the different career options or choices within the different industries of the travel and tourism sector. Different industries within the travel and tourism sector include; retail travel, tour operations, transport, accommodation, and attractions. Working in the above mentioned sectors requires different qualifications and obviously different skills. I am going to look at three of the above mentioned sectors and say how they present different career opportunities. I am going to look at tour operations, transport and accommodation. Tour operations Tour operators are the people that put together holidays and form a wide variety of options for their customers to choose from, such as full package holidays or individual breakdowns of places to stay, cheapest and more expensive options (catering for different budget types) as well as different places to visit that are of interest in a national and international scale. Tour operators basically construct your holiday, to the way they think best suits you and gets you what you want in the end. An example of a tour operators is Thomas Cook, which is a huge tour operator that is one of the largest in the world, however, there are smaller tour operators that are present such as Cosmo. These smaller tour operators are under threat from larger operators as if Cosmo for example is seeing more demand than...
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...Analys the business idea Electronic online shopping: Starting an online store has advantages over having a physical storefront: there's no rent to pay, and you can reach millions of customers from the comfort of your own home. To have a shot at success, however, it's a good idea to put as much thought into starting an online store as you would for any other business. You'll need a great product, a user-friendly website, and a solid marketing plan. Read on to learn how to get started. If you want to start an online store, you probably already have an idea for a great product to sell. Keep in mind that certain things are conducive to selling well online, while other items may be more difficult to sell when they can't be viewed in person. In any case, you should believe passionately in the value of your product - otherwise, it will be hard to connect with customers. Here are some questions to consider: * Is it a physical product that needs to be shipped, or is it a digital product that can be sent through the Internet? * Are you going to have an inventory (more than one) of each product, or will they be one-of-a-kind (e.g. artwork, vintage items)? * Are you going to want to sell a wide variety of products, or do you plan to specialize, like selling just t-shirts or books? * Are you creating the product yourself? If so, make sure you'll be able to keep up with demand. Form a relationship with a reliable supplier. * If you don't plan to make the product yourself...
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...If this blood don’t turn to gold Jon Hart – Someone not-so-rich, but semi-famous By Madeline Hoskin Musical success doesn’t automatically mean a comfortable living. Being in a band is about pursuing a love. If you get paid for it… well then that’s preferable. I’m at The Little Marionette, a tiny café tucked away off the main strip of the Sydney suburb of Annandale. It has flaking paint, and a giant window that opens up the shop to the road outside. In the front room there are a few unsteady silver tables and an assortment of wooden chairs. A sparse barista station is set up in the corner. It is barely shielded by a simple white bench top, so it shines in all it’s disorderly glory to all who enter. This is the highly acclaimed, favourite coffee stop for Jon Hart, a member of Australian five-piece group Boy & Bear. Jon leads me through the first room of the café, through a flimsy, painted revolving bookshelf wall, and into the café’s hidden quarters. The room’s décor is completely different to that of the first room. There are plush fake leather lounges and a higgledy-piggledy assortment of mirrors all over the walls. There’s even a mounted deer head prominently on display. We sit at a table and he begins to rave about the coffee. It’s so good here he’ll drive 25 minutes from his house everyday to drink it. He confesses to me, seeking out the top coffee locations in every city has become a ritual for the band. The Little Marionette is currently the winning location...
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