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Case 24 Inner City Paint

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Case 24 Inner-City Paint Corporation (Revised)
I. Synopsis
Inner-City Paint Corporation started in Chicago in a run-down warehouse by Stanley Walsh. They supply the paint to the immediate inner area. The main product of the corporation is the flat white wall paint; and they create colors only by demand. The company distributes mainly to the small/medium size decorating companies within the city. The company has shown gradual good market group within years. Inner-City Paint has grown from earning $60,000 yearly to now having sales of over $1,800,000 and from beginning with 2 employees to 38 within a 5-year time span.
II. Problems
At Inner-City Paint problems are seen all throughout the company. The layout of the warehouse is mostly devoted to the manufacturing and storage of paint supplies. Less than 850 square feet is assigned as office space to generate new and current business. The inventory records are not kept and the manger keeps a mental count of what the stock levels are. When items are being shipped they are written out on a lined yellow pad and not documented on a computer or secondary back up. Every record in the warehouse is processed manually. Mr. Walsh the President has many responsibilities that should be expunged to other employees such as, open all mail, approve payments, inspect customer billing, sales and public relations work. He is also the only sales man because he feels that other employees can not be trusted. Having all these responsibilities he has been unable to detach himself from any detail of the operation and cannot properly delegate authority. Managing of the plant is the sole responsibility of a young man in his twenties who has very little experience. The only experience he has is that of a painter. He has no management skills other than the eight months he has been employed by Walsh. The biggest problem that Inner-City paint has

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