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Case 7 - the Forgotten Team Member

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Submitted By ynwilliams
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Yolande` Williams
Week 3: OB Skills Workbook: Case 7 – The Forgotten Team Member
May 23, 2011

Part 1: Group Development 1. How could an understanding of the stages of group development assist Christine in leadership situations such as this one?
Christine must first have an understanding that a group is defined as a collection of people who interact with one another, accept rights and obligations as members and who share a common identity. In Christine accounting group, their goal is to compose a well-written analysis. This 5-member group is a dynamic bunch because of the different mix of personalities. Because of the dynamics, the variety of perceptions and work attitudes that affect the group processes and development cannot be prevented. With this understanding, Christine would have been able to key in on certain clues on how to handle the different circumstances of her team. Through the forming stages the group would have been given a chance to get to know one another and what is acceptable behavior. In the storming stage, members are able to address their differences. Group members are able to understand one another’s interpersonal styles and ways to accomplish team goals all while satisfying personal needs. In the norming stages, members address their differences and tensions tend to loosen up. With the performing stage member work as a team and their skills and values are developed and needed to successfully accomplish the team’s work. More importantly, all the tasks assigned to each team member are effectively achieved. The last stage, adjourning, is the when the team get the chance to critique their performances as a group and as an individual. If Christine used these skills at first with her team, she would probably not have nearly the issues that are going on with Mike. Issues or conflicts that are addressed quickly and easily can...

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