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Case Study 001

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1. According to Maslow’s hierarchy, which basic needs did Shank’s old boss fail to meet?
Amanda Shank’s old boss told her ‘You’re just a number. You can be replaced at any time.’ This statement shows that Shank’s old boss failed to meet four of the five of Maslow’s hierarchy needs.
Firstly her boss indicates that she could be replaced at any time. This instils in Shank a sense of fear for her continual employment or job security which fails to meet the need for Safety in Maslow’s hierarchy. How can Shank be motivated to work knowing that at any time she could be replaced and out of work?
By not meeting the need for safety, Shank’s old work automatically can’t meet the three higher needs of Belongingness, Esteem, and Self-actualisation. However there are also other relevant reasons Shank’s old work would have not met these needs.
Shank’s boss tells her she is just a number, in other word’s she doesn’t have any defining features or skills that are appreciated at the work place. This is further enforced with the following words ‘You can be replaced at any time’. This lack of recognition and appreciation fails to meet Esteem needs in Maslow’s hierarchy. Shank’s hard work has gone unnoticed and unappreciated so why would she bother to continue to work hard and push herself for greater things. It also severely affects her confidence in her own ability in the workplace. How can she push for more responsibility or higher status thinking that she is barely capable in her current position?
The boss’s statement also doesn’t provide Shank with any sense of belonging. Clearly she doesn’t have a positive relationship with her supervisor indicated by the lack of emotion and attachment in their statement. In their eyes Shank’s just an employee number, a single cog in the workplace machine with no other value than that. This lack of acceptance and care fail to meet…...

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