...Chapter 2 What is your self orientation? Before doing this survey I believe I a balanced x and y manager. I try to see the good in every employee and believe people have their own way of doing things. Sometimes you need to handle certain employees different ways to get them to work properly and correctly in a timely manner. After doing the survey I was not very surprised it gave me a score inbetween both x and y of a 22 and 23. I believe that was because I am a very understanding person i try to see the best way in satisfying employees as well as customers. This will show me how to deal with customers and my employees from here on. Chapter 3 Chapter 3 survey was about morals and ethical actions. As a person I believe for every action there is a opposite reaction. With the choices you make you need to ensure that they are morally and ethically right for people and or a company. If you hurt a person with a decision that should not be done. After doing the survey I believe it came out to what I expected. I am a understanding person I try to do the best for other people and the company. Sometimes I will make poor judgement calls but over all as a person and employee I try to think of my actions and make the right decision for both parties. Chapter 4 The chapter 4 assessment is going to cover the globe aspects. I believe strongly in having set guidelines and keeping out future generation in check. Yes we have to be generous and so on but you also need to keep things in...
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...Brandy Santiago MGT 410 Quality Improvement and Management Dr. Kislal Case Study 5.1 The First Audit Quality Auditing is a management tool to systematically determine compliance to requirements. Poorly executed audits provide incomplete or inaccurate information upon which to base future decisions. The ISO 9000 and MBNQA standards and criteria are the two most frequently used audit standards in the United States. Can John conduct an audit of his company’s quality management system given its present state? Discuss - A quality management system (QMS) is a collection of business processes focused on achieving quality policy and quality objectives to meet customer requirements. It is expressed as the organizational structure, policies, procedures, processes and resources needed to implement quality management. Business success may simply be the extent to which your organization can produce a higher-quality product or service than your competitors are able to do at a competitive price. When quality is the key to a company’s success, quality management systems allow organizations to keep up with and meet current quality levels, meet the consumer’s requirement for quality, retain employees through competitive compensation programs, and keep up with the latest technology. So no I don’t think John can conduct a proper audit. He’s missing too much important paper work. What are some of the documentation requirements that John must address on order to develop his quality management...
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...Review Case Study 5.1: Live Racking at B.M.W. found in Chapter 5 of the text. Assume that you are the warehouse director for B.M.W. B.M.W. has learned that the 39-second cycle time described in the case is inadequate for 21st century operations and has asked you to reduce the cycle time down to 30 seconds or less. In 200-300 words, identify a technique described in Chapter 4 or 5 that could potentially be used to reduce cycle time down to 30 seconds or less As the warehouse director for B.M.W for the new facility, I believe the measures put in place will assist the organization in the efficient movement of product. However the one change I would advise is the implementation of the Adjustable pallet racking (APR) technique. This system is identified by the use of adjustable horizontal beams between the vertical uprights. This will allow for flexibility in changes to the production line run. The only problem would be need for wider aisles. The fix would be In the text it states “APR rack lengths of around 25 to 30 meters favor good flow movements with gaps as needed to give cross gangway access” (Emmett, 2005, p 124). This improved access will allow for faster movement in the facility and in turn reduced cycle time. References Emmett, S., (2005). Excellence in warehouse management, 1st Edition. West Sussex, England: John Wiley & Sons Ltd, ISBN:...
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...INTRODUCTION According to the U.S. Small Business Administration, there were 27.2 million small businesses in the United States in 2007. Small business can be defined in different ways. The U.S. Government agency that helps people start businesses is the Small Business Administration or SBA. It categorizes a business in the United States as small if it has fewer than 500 employees. The international community uses the term small and medium enterprise or SME, instead of small business. Among SMEs, small enterprises have 1 to 50 people, while medium enterprises have 51 to 500 people. Whereas on owner-managed small businesses of 1–50 people and places greater emphasis on the lower end of the range. Independent and owner-managed small business means that the business is owned by an individual or small group rather than existing as part of a larger enterprise or a business whose stock can be bought on an exchange. Owner-management refers to constant or at least daily management of a business by its owner. It is possible to become an absentee owner, who profits from a business but is not involved in its day-to-day operations. This, however, is a different type of business with different problems from those of firms run by an owner manager. Small businesses are imitative in nature, with most small firms doing what other firms do, with only slight variations. But when we think about the people who start firms for the first time, the situations they face are situations of novelty. The...
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...Q1. How has Panera Bread established a unique position in the restaurant industry? How has this unique position contributed to the firm’s success? Do you think Panera Bread will reach its goal of becoming a leading national brand in the restaurant industry? Why or why not? Panera Bread has established a unique position in the restaurant industry by developing itself with various approaches. First of all, Panera Bread has observed the consumer always wanted good food quality and speed services. This has given the Panera Bread an opportunity to reposition itself by joining the concept of fast food and casual dining category. This category provided the consumer the alternative they wanted by capturing the advantages of the both categories. Besides, with the good timing which became the first mover to this new category also led itself to this favorable position. This new category has made Panera Bread’s position not only unique but also contributed to its success. Panera Bread did a lot of things to distinguish itself from its rivals such as adding specialty food, different menus, catering service, new time suggesting of specialty food and providing inviting neighborly atmosphere. According to the text, Panera Bread serves nearly six million customers a week systemwide and become one of the largest chains. This shows that the unique position has contributed to its success. In my opinion, I think Panera Bread will reach its goal because the company is relying on its unique...
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...Seema Begum Short Answer Task B – 2.1/2.2/2.3/4.1/4.2/4.3/4.4/6.1/6.2/6.3 Case Studies Task C – 5.1/5.2/5.3/5.4/5.5 Assignment 207 Understand person centred approaches in adult social care settings. Tasks Task A Information Leaflet Create an information leaflet about person-centred care, aimed at individuals who use the service and their families. The leaflet must include 1) A definition of person-centred values 2) An explanation of it is important for why social care workers to work in a way that promotes person centred values. 3) A definition of the term ‘consent’ in adult social care. 4) An explanation of why social care workers must gain the consent of the individual when they are providing care or support. 5) A description of how a social care worker might gain the consent of the individual. 6) An explanation of what the social care worker must do if they are unable to gain consent or if the individual is not able to express themselves. Task B Short answer question See 207 question booklet Task C Case studies Read the following case studies and answer the question Case study one Marcus Thompson is 18 and has learning disabilities. He is moving from children’s social care to adult social care and has to decide whether he wants to remain at home with his family or move to supported housing. You are his support worker and think he would be better off living away from his family who sometimes try to do too much for him. 1) Identify...
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...Spring 2010 School of Engineering Maintenance impact on Production Profitability - A Case Study Växjö, 2010 Thesis no:TEK 028/2010 Obamwonyi Martyn Enofe Gregory Aimienrovbiye Department of Terotechnology (Total Quality Maintenance) Linnaeus University School of Engineering Department of Terotechnology (Total Quality Maintenance) 4SE31E Degree Project Master Thesis Författare/ Authors Obamwonyi Martyn Enofe Gregory Aimienrovbiye Linnaeus University Institutionen / Institution School of Engineering Department of Terotechnology (Systemekonomi) Dokumenttyp/Type of document Examensarbete (Degree Project) Handledare/Tutors Matias Taye Examinator/ Examiner Basim Al-Najjar Title och undertitel/ Title and subtitle Maintenance impact on Production Profitability - A Case Study Sammanfattning/Abstract Maintenance has had a tremendous impact on company’s proficiency to optimize its production system in order to meet its long term objectives. Generally, a production system in which maintenance is not given attention may easily lead to the system producing defective product as a result of machine defect. The purpose of this thesis is to utilized tools and methods to analyze the impact of maintenance implementation in a production system. The analytical Hierarchy process was utilized to filter the defining factors and sub-factors considered to be related to the life length and performance of production equipment in the research which was carried out at SCA...
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...Assignment Case Study A Brawl in Mickey's Backyard Case Study: A Brawl in Mickey's Backyard Read the Brawl in Mickey's Backyard Case Study at the end of Chapter One in your text. In one to two double-spaced pages, supported by evidence in your text and from other research, answer the following questions: Who are the relevant market and nonmarket stakeholders in this situation? What possible solutions to this dispute do you think might emerge from dialogue between SunCal and its stakeholders? Submit to your instructor no later than day 7 (Monday). Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment. Week 1 DQ1 Business & Society In one paragraph, supported by evidence in your text and from other research, describe two forces that you believe shape the relationship between business and society. Provide two examples (one for each force you choose). Look for flaws and strengths in specific examples and applications. Respond to at least two of your classmates' postings Week 1 DQ2 Business & Accountability In one paragraph, supported with evidence from your text and from other research, provide one example and brief discussion of one business in your area that has demonstrated accountability to people, to its community, and to its environment. Be specific with your examples. Respond to at least two of your classmates' postings Week 2 Assignment Case Study Alcoa's Core Values in Practice Case Study: Alcoa's...
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...Assignment Case Study A Brawl in Mickey's Backyard Case Study: A Brawl in Mickey's Backyard Read the Brawl in Mickey's Backyard Case Study at the end of Chapter One in your text. In one to two double-spaced pages, supported by evidence in your text and from other research, answer the following questions: Who are the relevant market and nonmarket stakeholders in this situation? What possible solutions to this dispute do you think might emerge from dialogue between SunCal and its stakeholders? Submit to your instructor no later than day 7 (Monday). Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment. Week 1 DQ1 Business & Society In one paragraph, supported by evidence in your text and from other research, describe two forces that you believe shape the relationship between business and society. Provide two examples (one for each force you choose). Look for flaws and strengths in specific examples and applications. Respond to at least two of your classmates' postings Week 1 DQ2 Business & Accountability In one paragraph, supported with evidence from your text and from other research, provide one example and brief discussion of one business in your area that has demonstrated accountability to people, to its community, and to its environment. Be specific with your examples. Respond to at least two of your classmates' postings Week 2 Assignment Case Study Alcoa's Core Values in Practice Case Study: Alcoa's...
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...Assignment Case Study A Brawl in Mickey's Backyard Case Study: A Brawl in Mickey's Backyard Read the Brawl in Mickey's Backyard Case Study at the end of Chapter One in your text. In one to two double-spaced pages, supported by evidence in your text and from other research, answer the following questions: Who are the relevant market and nonmarket stakeholders in this situation? What possible solutions to this dispute do you think might emerge from dialogue between SunCal and its stakeholders? Submit to your instructor no later than day 7 (Monday). Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment. Week 1 DQ1 Business & Society In one paragraph, supported by evidence in your text and from other research, describe two forces that you believe shape the relationship between business and society. Provide two examples (one for each force you choose). Look for flaws and strengths in specific examples and applications. Respond to at least two of your classmates' postings Week 1 DQ2 Business & Accountability In one paragraph, supported with evidence from your text and from other research, provide one example and brief discussion of one business in your area that has demonstrated accountability to people, to its community, and to its environment. Be specific with your examples. Respond to at least two of your classmates' postings Week 2 Assignment Case Study Alcoa's Core Values in Practice Case Study: Alcoa's...
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...Assignment Case Study A Brawl in Mickey's Backyard Case Study: A Brawl in Mickey's Backyard Read the Brawl in Mickey's Backyard Case Study at the end of Chapter One in your text. In one to two double-spaced pages, supported by evidence in your text and from other research, answer the following questions: Who are the relevant market and nonmarket stakeholders in this situation? What possible solutions to this dispute do you think might emerge from dialogue between SunCal and its stakeholders? Submit to your instructor no later than day 7 (Monday). Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment. Week 1 DQ1 Business & Society In one paragraph, supported by evidence in your text and from other research, describe two forces that you believe shape the relationship between business and society. Provide two examples (one for each force you choose). Look for flaws and strengths in specific examples and applications. Respond to at least two of your classmates' postings Week 1 DQ2 Business & Accountability In one paragraph, supported with evidence from your text and from other research, provide one example and brief discussion of one business in your area that has demonstrated accountability to people, to its community, and to its environment. Be specific with your examples. Respond to at least two of your classmates' postings Week 2 Assignment Case Study Alcoa's Core Values in Practice Case Study: Alcoa's...
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...Assignment Case Study A Brawl in Mickey's Backyard Case Study: A Brawl in Mickey's Backyard Read the Brawl in Mickey's Backyard Case Study at the end of Chapter One in your text. In one to two double-spaced pages, supported by evidence in your text and from other research, answer the following questions: Who are the relevant market and nonmarket stakeholders in this situation? What possible solutions to this dispute do you think might emerge from dialogue between SunCal and its stakeholders? Submit to your instructor no later than day 7 (Monday). Carefully review the Grading Rubric for the criteria that will be used to evaluate your assignment. Week 1 DQ1 Business & Society In one paragraph, supported by evidence in your text and from other research, describe two forces that you believe shape the relationship between business and society. Provide two examples (one for each force you choose). Look for flaws and strengths in specific examples and applications. Respond to at least two of your classmates' postings Week 1 DQ2 Business & Accountability In one paragraph, supported with evidence from your text and from other research, provide one example and brief discussion of one business in your area that has demonstrated accountability to people, to its community, and to its environment. Be specific with your examples. Respond to at least two of your classmates' postings Week 2 Assignment Case Study Alcoa's Core Values in Practice Case Study: Alcoa's...
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...u4571547 V1.0 Final Table of Contents Table of Contents 1 1 Introduction 2 2 Business Context 2 2.1 Client Background 2 2.2 Operational Context 2 2.3 The Need for Change 3 2.4 Description of SAP 3 3 Business Investment Decision 3 3.1 The Case for SAP 3 3.2 Evaluation 4 4 Implementation 4 4.1 Approach & Rationale 4 4.2 Key Business Events 4 4.3 Key Implementation Events Affecting Performance 5 4.4 Status at Time of Go-Live Decision 5 4.5 Evaluation 5 5 The Go-Live Decision 6 5.1 Key Criteria 6 5.2 Recommendation 6 6 Expected Outcomes and Potential Takeover Impacts 6 6.1 Expected Outcomes 6 6.2 Potential Impacts of a Takeover 6 7 Lessons Learned 6 1 Introduction In 1997-1998, manufacturing company AMP of Canada implemented the Enterprise Resource Planning suite SAP to replace a critical business system, the heavily customised and Y2K non-compliant JBA( Harold Kerzner Project Management Case Studies, 3rd Edition, Wiley). By September 1998 AMP of Canada faced a critical decision-point: whether to go live with a basic SAP implementation which still faced problems in testing and training( Harold Kerzner, Instructor’s Manual Accompanying Project Management Case Studies, 3rd Edition, Wiley). This report reviews the case studies outlining AMP of Canada’s situation with a view to: Appraising the decision to invest in SAP; Evaluating the suitability of the implementation approach taken; Assessing the likely implications of the decision to go live on the business...
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...Q1. How has Panera Bread established a unique position in the restaurant industry? How has this unique position contributed to the firm’s success? Do you think Panera Bread will reach its goal of becoming a leading national brand in the restaurant industry? Why or why not? Panera Bread has established a unique position in the restaurant industry by developing itself with various approaches. First of all, Panera Bread has observed the consumer always wanted good food quality and speed services. This has given the Panera Bread an opportunity to reposition itself by joining the concept of fast food and casual dining category. This category provided the consumer the alternative they wanted by capturing the advantages of the both categories. Besides, with the good timing which became the first mover to this new category also led itself to this favorable position. This new category has made Panera Bread’s position not only unique but also contributed to its success. Panera Bread did a lot of things to distinguish itself from its rivals such as adding specialty food, different menus, catering service, new time suggesting of specialty food and providing inviting neighborly atmosphere. According to the text, Panera Bread serves nearly six million customers a week systemwide and become one of the largest chains. This shows that the unique position has contributed to its success. In my opinion, I think Panera Bread will reach its goal because the company is relying on its unique position...
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...Case Study 5.1: Capital One creates value through e-business Capital One Capital One, a leading bank that offers credit card, saving, loan and insurance is based in UK, Canada and the US, was established in 1995. It is an outstanding candidate to study for business experts because it is a highly profitable financial company, which generated a net income of 1 billion dollars in their first ten years. Capital One creates competitive advantage to exceed competitors. Why is Capital One successful? Capital One adapted Information-Based Strategy (IBS) to make important decision by conducting tests. As a company, Capital One believes IBS has made its business successful by reducing the risks and studying business and customers closely to make the best decision and innovation. Capital One thrives to provide customized option for customers at the lowest price possible. In order to satisfy customers, Capital One offers many financial plans and service that suits each individual. Capital One delivers excellent products at a low cost. Capital One was able to succeed because of consistent and excellent customer care. Capital One picks up 90 million calls per days and handles all matters as soon as possible. Capital One provides convenient online services where people can sign up for services during their convenient time. Furthermore, Capital One has made the process of transfer from another bank to Capital One easier and faster through SmartSwitch. Capital one has achieved many loyal...
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