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Case Study 6.3

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CASE STUDY 6.3
JOHNSON & ROGERS SOFTWARE ENGINEERING, INC. 1. How would you advise Kate to proceed? Analyze the conversation she had this morning. What went right? What went wrong? a. Kate reconoce que hay un problema y está dispuesta a tomar la decisión difícil de trabajar para encontrar una manera de que puedan seguir comunicándose en vivo. La opción más fácil hubiera sido estar de acuerdo con los miembros del equipo y pasar a las conversaciones individuales, ya sea de uno-a-uno o correos electrónicos sencillos. Kate es de felicitarse por mantener sus principios. Por otro lado, ella es todavía nueva usando esta tecnología y ha sido inconsciente de diferencias de horario entre el equipo. Al tratar de complacer a todos en el equipo, es posible que terminará por no complacer a nadie, así que en algún momento ella tendrá que tomar algunas decisiones difíciles. Les guste o no, algunos miembros del equipo tendrán que comprometerse a reunirse en momentos complicados. Por otro lado, si hace la planificación por adelantado antes de estas reuniones y se asegura de que todo el mundo se prepara, puede ser posible limitar la cantidad de tiempo invertido en la propia reunión. La clave es la preparación por adelantado por Kate y todos los demás en el equipo.

2. What should Kate’s next steps be? a. Kate tiene que decidir si está comprometida con vínculos en tiempo real con el equipo. Si ella realmente valora este tiempo, ella debe obtener el máximo beneficio de esto, asegurándose que estas reuniones son productivas y que todo el mundo se prepara con antelación. Además, tal vez ella podría organizar algunas reuniones de subgrupos entre los conjuntos de participantes y guardar las reuniones del equipo completo para uso ocasional.

3. How can she use the technology of the Internet and teleconferencing to enhance team development and performance? b. El Internet cuando usado de la manera adecuada la va a apoyar a tener conferencias más eficientes y optimizadas con todos los integrantes del equipo.

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