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Case Study: Accenture's Work-Life Balance Programs

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Case Study: Accenture's Work-Life Balance Programs

1. Which key attributes of the diversity competency are illustrated in this case? Give specific example of each attribute identified.
The key attributes of the diversity competency that were illustrated in this case are embracing and developing personal team or organizational tendencies and learning from individuals, teams, or organizations with different characteristics, experiences, perspectives, and backgrounds. Accenture incorporated these attributes by introducing Back-up Dependent Care, Lifework, and Future Leave programs.

2. Which key attributes of the self competency are illustrated by Christ Tserng in this case? Give a specific example of each attribute identified.
The key attributes of the self competency that were illustrated by Chris Tserng are taking responsibility for managing oneself and career over time and through stressful circumstances; assessing and establishing one’s own developmental personal, and work-related goals. In the case, Chris had been at Accenture for ten years before she started a family. Once the baby was born, she planned to take her scheduled maternity leave and vacation time. During the time she was off, Chris hired a caregiver however; the caregiver could not start when Chris was ready to work. Chris took advantage of the Future Leave program. This program allows employees to address personal and family issues while preserving their careers.

3. Which key attributes of the change competency are illustrated in this case? Give a specific example of each attribute identified.
Accenture illustrated a few key attributes of change competency, first is diagnosing pressure for change in specific situations; internal surveys at Accenture revealed that time is highly valued among employees—regardless of age—as are daily and career flexibility. Another key attribute is seeking...

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