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Case Study Analysis: the Reluctant Workers

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Case Study Analysis: The Reluctant Workers
Name Withheld
BUS xxx-Business Class
Professor Name Withheld
Saturday, May x, 20xx

Case Study Analysis: The Reluctant Workers
Tim Aston, a young Project Manager only three months into the company, is experiencing difficulty with the operation of his project. The case study is a dialog between Tim and his director, Phil Davies, concerning the advancement of the project. The analysis is on three of the ten effective program management skills and the improvements that should be made for the project to succeed. The three skills identified and analyzed are team building, leadership, and management support, based on my interpretation of the case study. I also have recommendations for both the project manager and the director of project management that will improve environment for the project, and the relationship between the project manager and his staff, and between the project manager and the director of project management.
Team Building
Team building is described as one of the main responsibilities of the program manager.. "Team building involves a whole spectrum of management skills required to identify, commit, and integrate the various task groups from the traditional functional organization into a single program management system. To be effective, the program manager must provide an atmosphere conducive to teamwork." (Kerzner, 2009, p 148-149)
The characteristics for effective team building are choosing committed workers, having a good relationship with the team, the expertise and resources for the project, specific goals and objectives, upper management that will get involved and support you when necessary. A project manager must also have effective, adequate leadership skills, and there must be an open line of communication extending from the project manager to the upper management and to the staff. The...

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