Premium Essay

Case Study Approach

In: Business and Management

Submitted By syed121
Words 740
Pages 3
CASE STUDY APPROACH A Case study is an analytical system of examining one’s understanding. Every case study invariably consists of the following elements. (a) Introduction of the case. (b) A situation (c) Solution for the situation (d) Benefits (e) Conclusion with specific inputs (f) Issues to be discussed /addressed. How to approach a Case Study ---Student Perspective. As a case needs to be studied analytically, the approach should also be in the form of analysis. The following steps form the part of analysis. (a) Read the case carefully from the beginning till the end. (b) Underline the important features of the case which forms the fact. (c) Write the facts which are identified collectively. (d) Study the situation and identify them with the issue asked for addressing the situation. (e) Provide individual opinions on the situation based on the solution indicated.

SAMPLE CASE STUDY Introduction of the Case The following case is dealing about the Tri-State Telephone Operation. Situation:- John Godwin, Chief executive of Tri—State Telephone, leaned back in his chair and looked at the ceiling. How was he ever going to get out of this mess? At last night’s public hearing. 150 angry customers had marched in to protest Tri –State’s latest rate request. After the rancorous shouting was over and the acrimonious signs put away, the protesters had presented state regulators with some sophisticated economic analysis in support of their case. Additionally, there were a number of emotional appeals from elderly customers who regarded phone service as their lifeline to the outside

Similar Documents

Premium Essay

Case Study Approach

...CASE STUDY APPROCH Case study is an analytical system of examining ones understanding. Every case study invariably consists of the following elements. A. Introduction of the case B. A situation C. Solution for the situation D. Benefits E. Conclusion with specific inputs F. Issues to be discussed / addressed. HOW TO APPROCH A CASE STUDY-STUDENT PERSPECTIVE As a case needs to be studied analytically, the approach should also be in the form of analysis. THE FOLLOWING STAPES FROM THE PART OF ANALYSIS A. Read the case carefully from the beginning till the end. B. Underline the important features of the case which forms the fact. C. Write the facts which are identified collectively. D. Study the situation and identify them with the issue asked for addressing the situation. E. Provide individual options on the situation based on the solution indicated. INTRODUCTION OF THE CASE The Following case is dealing about the Tri-State Telephone Operation. Situation:- John Godwin, chief executive of Tri-State Telephone, leaned back in his chair and looked at the ceiling. How was her ever going to get out of this mess? At last night’s public hearing. 150 angry customers had marched in to protest Tri-State’s latest rate request. After the rancorous shouting was over and the acrimonious signs put away, the protesters had presented state regulators with some sophisticated economic analysis in support of their case. Additionally, there...

Words: 2169 - Pages: 9

Premium Essay

Csf for Business Intelligence

...a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet there is a limited authoritative set of critical success factors (CSFs) for management reference because the BI market has been driven mainly by the IT industry and vendors. This research seeks to bridge the gap that exists between academia and practitioners by investigating the CSFs influencing BI systems success. The study followed a two-stage qualitative approach. Firstly, the authors utilised the Delphi method to conduct three rounds of studies. The study develops a CSFs framework crucial for BI systems implementation. Next, the framework and the associated CSFs are delineated through a series of case studies. The empirical findings substantiate the construct and applicability of the framework. More significantly, the research further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results. Keywords: Business intelligence system, Critical success factors, Delphi method, Case study INTRODUCTION Recently Business Intelligence (BI) applications have been dominating the technology priority list of many CIOs [11, 12]. According to Reinschmidt and Francoise [22], a BI system is “an integrated set of tools, technologies and programmed products that are used to collect, integrate, analyse and make data available”. Stated simply, the main tasks of a BI system include “intelligent exploration, integration...

Words: 8100 - Pages: 33

Premium Essay

Six Approaches to Qualitative Research

...SS3150 – Six Approaches to Qualitative Research The chosen qualitative research approach that I chose to use for my research is Case Study. The particular type of case study that I decided to use is the critical instance case study. These examine one or more sites for either the purpose of examining a situation of unique interest with little to no interest in generalizability, or to call into question or challenge a highly generalized or universal assertion. This method is useful for answering cause and effect questions. Some of the strengths of case studies are as follows; they are a good source of ideas about behavior, they give good opportunity for innovation, they are a good method to study rare phenomena, they provide good method to challenge theoretical assumptions, and also are a good alternative or complement to the group focus of psychology. Some of the weaknesses of case studies are that they can be hard to draw definite cause-effect conclusions; they are hard to generalize from a single case and also the possible bias in data collection and interpretation (due to it being a single person that gathers and analyzes the information). In my opinion the case study approach best fits my research paper because it will allow me to look at both the causes and effects that domestic violence has on children. Although, there have been several scholarly reviews that have been conducted of this literature there is still more research that needs to be done in order to fully...

Words: 263 - Pages: 2

Premium Essay

Case Study Psyc 255

...Case Study Question 1 What is a Case Study? “A case study is an observational method that provides a description of an individual” (Cozby & Bates, 2012). The sample size in a case study usually only consists of a single person or organization, but by design only studies one single social phenomenon. They typically use field-related research to produce qualitative data and help to prepare for future qualitative research. Question 2 What are Some Reasons for Using a Case Study Approach? Case studies are useable within the social sciences to help explain rare circumstances or behaviors. In the world of music, the ability to name correctly and consistently an audible pitch without relating it to any other pitches is an extremely coveted talent. One case study by Lucinda Pearl Boggs (1907) provided qualitative data on a participant known as Miss C. Disinukes, who possessed the gift of perfect pitch. Boggs discovered that Miss Disinukes began learning about music at an extremely young age, and that she had very talented, musical grandparents. This research sparked further quantitative research to test whether having early musical education aids in the development of perfect pitch. Question 3 What are Some Advantages and Disadvantages of Using this Approach? Like pilot studies, case studies are very helpful in exploring a topic on a smaller scale initially and beginning a larger product using the data gathered in the case study. For example, a researcher may be studying...

Words: 516 - Pages: 3

Premium Essay

Trilateral Development Cooperation

...Changes in international development: An assessment of trilateral development cooperation. Introduction In a time span of the last 10 years, the scene has changed rapidly in international development studies. A number of new actors have appeared on the scene and are changing the attitudes towards and the setting of development, in particularly in Africa. To argue that changes on this scene is a novelty would be obscene, with possible references to the plethora of different development paths followed by individual states, the widely differing politics of international development and in particular the big shifts in the international paradigms surrounding aid and governance. The reasons for the current change on the international scene are many. First, and most relevant to this paper, there is the entry of “new” states on the scene. These are states that most often have risen to a middle-income level (e.g. China, Brazil, South Africa), and now are looking to either widen their altruistic reach, look out for geopolitical interest, gain political influence or to secure access to future growth markets and scarce resources – or maybe all of the above. It is worth to note, that they have all been present for a long time, but just recently have attained the interior economic welfare to increase their aid support (Rampa et al., 2012; Dreher et al., 2011; Wouters et al., 2012). Another very big driver of change is the entry of private financing into the field of development. Private...

Words: 5950 - Pages: 24

Premium Essay

Course Guide

...Cases in Operations Management (MGT3001/4001) Background This course uses case studies to explore the decisions made in designing operations systems to deliver goods and services to consumers. It builds upon the content of the Level 2 Operations Management curriculum. Learning outcomes By the end of the course, participants will be able to * explore the nature and context of operational product and service delivery systems; * examine the relationship between generic process choice and market scenarios; * examine the mechanisms which are employed to optimise decision making concerning supply chains, resource provision and utilisation, and customer service quality levels; * examine the design of control systems and appropriate measurement criteria to ensure effective and efficient system performance Staff Dr Alison Smart (AS), Adam Smith Business School (coordinator) Room 601, Main Building email: alison.smart@glasgow.ac.uk Dr Rob Dekkers (RD) Methods The course will be taught in a workshop style, with case studies forming the focus for the workshop. The case studies will be used to explore the different operations decisions that organizations face. It is important that all students (i) have read the relevant theoretical materials provided in the textbook chapter and other sources; and (ii) are prepared at the start of the sessions to contribute to discussions on written case studies (we know it is not possible to prepare in advance for...

Words: 666 - Pages: 3

Free Essay

Ase Analysis Research – Striving for Best Academic Practice

...Chen ZhiQing | Student ID No.: | 22012511 | Unit Code & Name: | MNG91002 | Campus: | MDIS | Tutor’s Name: | Frankie-Lim | Assignment No: | 1 | Assignment Title: | Case Analysis Research – Striving for Best Academic Practice | Word Count: | 1193 | Due Date: | 21 Apr 2014 | Date submitted: | 20 Apr 2014 | Declaration: I declare that this assignment is my own original work and has not been submitted for assessment elsewhere. I acknowledge and irrevocably agree that the assessor of this assignment may, for the purpose of assessing this assignment: * Reproduce this assignment and provide a copy to another member of faculty for review and comment, including whether the work is an original work; and/or * Provide a copy of this assignment to a plagiarism checking service for review so that it may determine whether the assignment is an original work. The checking service may retain a copy of the assignment on its database for the purpose of future plagiarism checking. I have read and understand the Rules relating to Awards (Rule 3.17) as contained in the University Handbook. I understand the penalties that apply for plagiarism and agree to be bound by these rules. CHEN ZHIQING 20 Apr 2014 Signature (please type) Date Tutor's comments: Paper Title: Case Analysis Research –...

Words: 1822 - Pages: 8

Premium Essay

Malmi

...In this research note we will discuss strengths and weaknesses in the design of this study, and propose ways to deal with the weaknesses in a follow-up study. We will address two themes; generalizability and reliability/validity. Generalizability Generalizability theory is mainly used as a tool to conceptualize and design reliable data. (Brennan 2001) If we want to operationalize generalizability than generalizability would be an extension of your conclusions from for example a small survey to a much larger population. Applying this on case studies, Mills, Durepos and Wiebe (2010) say generalizability refers to the ability of extending the validity of one's case study conclusions to other cases of the kind. In his paper, Malmi actually uses the term theoretical generalization and defines it as the explanations generated from this and other case studies that will help ABC failure as a phenomenon to become understandable. In order to achieve this, Malmi explicitly illustrates the different interests of organizational stakeholders, different purposes for the use of ABC and describes political, economic and cultural influences on ABC implementation. Due to the multiple factors affecting ABC implementation, Malmi described ABC failure in a broad context such that his conclusion is easier transferable to other organizations. Reliability and validity In the context of quantitative studies, reliability can be defined as the extent to which evidence is independent of the person...

Words: 664 - Pages: 3

Premium Essay

Case 9

...Compensation Course Code HURM402 TITLE OF Case Study APPRAISING PERFORMANCE AT PRECISION In submitting this work, I am confirming that it is all my own work, or the work of my group. I have correctly acknowledged the work of others by using references. Once my work is submitted to Turnitin, it becomes part of the database that subsequent works are checked against. Full Name of Student: Submission Date: Nov 27th, 2015 Assessment: CASE-2 Semester: Fall Academic Year: 2015 ------------------------------------------------- ------------------------------------------------- Date of Case-2 Handover Nov 20th, 2015 ------------------------------------------------- ------------------------------------------------- Time Period Start time: 02:00 PM End time: 03:00 PM ------------------------------------------------- ------------------------------------------------- Duration of Case-2 Handover 2 weeks (Due Date: 4th Dec, 2015) ------------------------------------------------- ------------------------------------------------- Number of Case-2 Handover Pages 7 pages (Including this cover sheet-1) ------------------------------------------------- Marking Scheme: Question | Score | Marks | CLO | Achieved | 1 | 7.5 | | 5 | □ Yes □ No | 2 | 7.5 | | 5 | □ Yes □ No | TOTAL MARK | 15 | Originality Report All assignments, case study and final project must have Hard copy of...

Words: 1112 - Pages: 5

Free Essay

How Culture Influences Working Styles

...University of Melbourne Web: www.harzing.com Department of Management & Marketing Faculty of Economics & Commerce Parkville Campus Melbourne, VIC 3010 Australia AN EXAMINATION OF THE IMPACT OF CULTURE ON INTERACTIONS: SIX LESSONS LEARNED FROM THE EUROPEAN COMMISSION Anne-Katrin Neyer1) Anne-Wil Harzing 2) 1) University of Erlangen-Nuremberg, Department of Information Systems I, Faculty of Economics and Business Administration, Lange Gasse 20, 90403- Nuremberg, Germany, Anne-Katrin.Neyer@wiso.uni-erlangen.de 2) University of Melbourne, Department of Management and Marketing, Faculty of Economics and Commerce, Parkville Campus, Melbourne, Victoria 3010, Australia, harzing@unimelb.edu.au Acknowledgements This study was supported by funds from the 'Jubiläumsfondsprojekt Nr. 11618 of the Oesterreichischen Nationalbank'. We thank Professor Gerhard Fink and Dr. Markus Pudelko for their helpful comments on earlier versions of this paper. Abstract Using data collected from 25 interviews with Austrian employees in the European Commission, we explore the conditions under which cultural differences do and do not influence interactions. Previous experience with culturally-determined behaviour and experience working in a foreign language is found to foster norms that reduce conflict based on cross-cultural differences. Time pressure, on the other hand, makes cultural differences, specifically the way that criticism is delivered and the extent of relational-versus-task ...

Words: 8424 - Pages: 34

Premium Essay

Qualitative Research

...qualitative research? There are many considerations when dealing with qualitative research. One of the considerations I must take into account is where the information is coming from for the qualitative research (Christensen, Johnson, & Turner, 2010). The information should make sense and contain reputable or honest data. Another consideration is the data should be validated (Christensen, Johnson, & Turner, 2010). This can be done through peer-reviews to see if the data makes sense and has been known in other cases. This can also be done through other resources that have stated and proven similar facts. A third consideration is that the data is non-numerical and exploratory (Christensen, Johnson, & Turner, 2010). Many times there is some confusion between qualitative and quantitative research as qualitative research focuses on narrative or pictures while I would prefer more numerical data. 2. What factors should go into determining the sample size used in a qualitative study? When conducting research, quality sampling may be characterized by the number and selection of subjects or observations. Obtaining a sample size that is appropriate in both regards is critical for many reasons (Patel, Doku, and Tennakoon, 2003. A large sample size is more representative of the population, limiting the influence of outliers or extreme observations. A sufficiently large sample size is also necessary to produce results among variables that are significantly different (Patel, Doku, and Tennakoon...

Words: 1028 - Pages: 5

Premium Essay

Mary Morrison

...Case Study Guidelines Objective: This course uses case studies to bring real-world perspective to course material about how information systems are used in organizations. Some cases focus on global and ethical situations. Students learn how to apply systematic problem-solving techniques to decision-making problems in the information systems area. Students also build teamwork and oral skills through a group presentation of a case to their peers. A traditional Harvard Business School guideline for case analysis follows. You should be aware that this is essentially the same as the traditional systematic approach to problem-solving. Mastery of this approach will serve you well in any problem-solving situation in your professional career. 1. “Problem ” or “Opportunity” Statement: Provide a single statement of the problem (dissatisfactory condition) or opportunity (awareness of need) facing the organization. If servable problems are apparent, identify them in priority order. Generally, several problems are all symptoms of one overriding problem. Try to abstract up to the overriding problem after the symptoms are known. Often the symptoms are really key factors related to the problem. 2. Key factors: List the key factors that give evidence that there is a problem or opportunity condition in the organization. Identify them in priority order. Explain why they are relevant. It is often best to start the case study here. 3. Alternative Solutions: ...

Words: 387 - Pages: 2

Premium Essay

Research Methodology Research and Design

...construction sites: The degree to which the research question has been crystallized: Exploratory study. It is just a study to gain insights on the topic. The method of data-collection: Monitoring or interrogation/communication, It really depends on how they want to approach the situation. I think the method of interrogation and communication is the best, as the workers on the site probably know best where the dangers are to the safety on the construction site. The power of the researcher to influence the variables under study: Experimental, the researcher shouldn’t influence the variables since then the conclusions taken from the research will be false or biased. The purpose of the study: causal. We want to learn the causes of working accidents so the chances that these situations occur can be reduced to a minimum. The time dimension: ? The topical scope – breadth and depth – of the study: this really depends on whether we want to collect information over multiple construction sites, or just one construction site. If we want to learn general ideas about all construction sites in a certain region or from a certain company it would be best to use a census or sample type approach. If we want to gain information about a particular site, a case study seems the most efficient and cost effective way to approach the situation. The research environment: Field setting. It is impossible to study this in a laboratory or in a simulation. The variables that are most likely decisive for the...

Words: 1798 - Pages: 8

Premium Essay

Beanos Ice Cream Shoppe

...Qualitative case studies in operations management: Trends, research outcomes, and future research implications Mark Barratt, Thomas Y. Choi ∗ , Mei Li Department of Supply Chain Management, W. P. Carey School of Business, Arizona State University, Tempe, AZ 85287-4706, United States a r t i c l e i n f o a b s t r a c t Our study examines the state of qualitative case studies in operations management. Five main operations management journals are included for their impact on the field. They are in alphabetical order: Decision Sciences, International Journal of Operations and Production Management, Journal of Operations Management, Management Science, and Production and Operations Management. The qualitative case studies chosen were published between 1992 and 2007. With an increasing trend toward using more qualitative case studies, there have been meaningful and significant contributions to the field of operations management, especially in the area of theory building. However, in many of the qualitative case studies we reviewed, sufficient details in research design, data collection, and data analysis were missing. For instance, there are studies that do not offer sampling logic or a description of the analysis through which research outcomes are drawn. Further, research protocols for doing inductive case studies are much better developed compared to the research protocols for doing deductive case studies. Consequently, there is a lack of consistency in the way the case method...

Words: 13548 - Pages: 55

Premium Essay

Case Study

...A Case Study by any Other Name Cathy Foster Liberty University   A Case Study by any other Name Researchers have different methods of observing their subjects. Among the most popular is the case study. Case studies are used a lot in psychology and one of the most famous psychologists that used case studies to detail the private lives of his patients was Sigmund Freud. What is a Case Study? “A case study is an observational method that provides a description of an individual” (Cozby & Bates, 2012). During a case study the individual is usually a person however that’s not always the situation. The case study can also be a setting, which can include a school, business, or neighborhood. A naturalistic observational study can sometimes be called a case study and these two studies can overlap (Cozby & Bates, 2012). Researchers report information from the individual or other situation, which is from a “real-life context and is in a truthful and unbiased manner” (Amerson, 2011). What are some Reasons for Using a Case Study Approach? There are different types of case studies. One reason to use a case study is when a researcher needs to explain the life of an individual. When an important historical figure’s life needs explaining this is called psychobiography (Cozby & Bates, 2012). The case study approach help answer the “how”, “what”, and “why” questions (Crowe, 2011). What are Some Advantages and Disadvantages to the Case Study Approach? Some advantages...

Words: 548 - Pages: 3