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Case Study Boeing

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(1) Why employ off-the-shelf application-specific software? Why host and operate company software?

a. Using off-the-shelf software would save time so that the company may focus on its product development rather than specific business needs.

b. Saves money by using software that fits the needs of the company best instead of employing individuals or firms to create specialized software.

c. Hosting its own software allows Boeing to keep its product and contract information secure. Being a leading aerospace/aviation company many of the internal information is most likely confidential.

d. By hosting its own core business software, Boeing can only hold itself responsible for any lost data or security breaches. This is better than relying on an outside company that may be unreliable.

e. Off-the-shelf software usually has larger support from a company that creates it. There are more known problems with commercial software, so easy to fix redundant problems.

(2) Why develop in-house software for applications used with products?

a. Boeing can design and analyze their products using company specific techniques that other software may not be able to do.

b. Allows the company to implement and take ownership of software that competitors will not be able to use.

c. Easier to train on software that is created by the company. Do not need external software support.

d. Do not need to hire outside firm. Saves on outsourcing and communication costs

(3) Pros and Cons of Limiting General Purpose Software Products Pros | Cons | Ensured compatibility of documents across the company | Difficult to implement new software that may increase productivity and efficiency | Required to contact a smaller amount of software companies if there is a problem | Limited capability when exchanging documents with other companies that may use different software | Possible discounts from purchasing large amounts of software products from the same companies | Difficult for employee to use a new type of software that may be required for a certain project (usually technical workers) | Saves time by not having to train employees on most software | Restrictions on functions of the software | Do not need to hire anybody to create software that already exists | Employees have less sense of flexibility, may make them unhappy |

(4) Reasons for Making Move to Linux Pros | Cons | Open source software is free, reduces company costs | Harder to find professional support for software | Boeing can legally customize the software to meet its needs | Some incoming employees could possibly not be very familiar with Linux, extra learning/training time | Can maintain standard system software across all of the data centers | Must go through the extra trouble to configure the software on a lower level | Open source community may have solutions for Linux problems | |

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