...information technology, and we took into consideration the Enterprise Resource Planning as well as Its implementation, The Evolution of ERP, Integrating SCM, CRM, AND ERP, Integration Tools, vendors, advantages and disadvantage . We collected the data from secondary sources, analyzed within our group, and finally formulated the outline of our study. We would like to say that this report helps us a lot to understand ERP system largely. Moreover, your kind acceptance of this report would be highly appreciated. Sincerely Yours 1. Ms. Rasheda Naima Jahan (2013-3-95-019) 2. Mr. Md. Rafiqul Islam (2013-3-95-063) 3. Mr. Shadesh Baishnab (2013-3-95-075) 4. Mr. Md. Asaduzzaman (2013-3-95-099) 5. Mr. Avijit Das (2014-1-95-038) Acknowledgements We always have the guidance & clear instructions from our course teacher Dr. Md. Helal Uddin Ahmed. He never showed any sign of impatience towards us. He made us very much clear about the project content & what exactly He expected from us. Our term paper topic is “Enterprise Resource Planning”. To complete the report, we take help from several books named ‘ Management Information Systems’ by Kenneth C. Laudon, Jane Price Laudon and ‘management information system’ by charles parker. Last of all, every single member of our group deserves significant acknowledgement. If a single member of this...
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...Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com أسئلة للمراجعة قبل امتحان نصف الفصل الدراسي الثاني – للعام الجامعي 5102-6102م اسم المقرر: تخطيط موارد المؤسسة/تكامل وإدارة النظم TYPES OF QUESTIONS A. END-OF-CHAPTER QUESTIONS B. ESSAY QUESTIONS C. DISCUSSION QUESTIONS D. CASE QUESTIONS E. TRUE & FALSE QUESTIONS F. MULTIPLE CHOICES QUESTIONS CH1 X X √ CH3 X X √ √ CH4 √ √ √ X X X X X X √ √ √ 1 CH2 X √ X √ √ Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com CH01- INTRODUCTION TO ENTERPRISE SYSTEMS FOR MANAGEMENT A. DISCUSSION QUESTIONS 1. Refer to the Hershey case. What were the goals and details of the Enterprise 21 project? 1. 2. 3. 4. 5. 2. Establish a single supply chain across all divisions. Streamline all business processes by reengineering them across all functional areas. Increase the gross margin and maintain sales growth. Save $75 – 80 million through corporate restructuring and closing of older distribution sites. Fix their Y2K problem and replace existing mainframe environment. Refer to the Hershey case. What were some of the key problems that Hershey encountered when choosing, integrating and implementing their new ERP system? The implementation of the ERP for Hershey was beset with difficulties due to a number of failures: a. Project management issues...
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...Forecasting and Replenishing (CPFR), and list their benefits. 6. Define intrabusiness EC and describe its major activities. 7. Discuss integration along the supply chain. 8. Understand corporate portals and their types and roles. 9. Describe e-collaboration tools such as workflow and groupware. Content How General Motors Is Collaborating Online 1. E-Supply Chains 2. Supply Chain Problems and Solutions 3. Collaborative Commerce 4. Collaborative Planning, CPFR, and Collaborative Design 5. Internal Supply Chain Solutions, Intrabusiness, and B2E 6. Integration Along the Supply Chain 7. Corporate (Enterprise) Portals 8. Collaboration-Enabling Tools: From Workflow to Groupware Managerial Issues Real-World Case: Portal Speeds Product R&D at Amway Appendix 8a: Intranets Answers to Pause/Break Section Review Questions Section 8.1 Review Questions 1. Define the e-supply chain and list its three major parts. A supply chain that is managed electronically, usually using Web technologies. 2. Describe success factors of e-supply chain management. These factors include the ability to see collaboration as an asset, information visibility, speed/quality/customer service, and tight integration. 3. List the six processes of e-supply chains. These include replenishment, e-procurement, collaborative planning, collaborative design/product development, e-logistics and...
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...Step 1: Purpose and Scope of Study The scope and purpose of the integrated case study for the Bandon Group, Inc., is to determine how Information Technology (IT) can best support the overall mission, goals and objectives of the corporation. The motivation for the information systems study is to analysis the current information systems environment, assess problems and to evaluate the feasibility of implementing an ERP solutions, including SAP and the administrative information systems of Oracle ERP. The Bandon Group is a family owned office machine distributor, with four decentralized divisions in four different markets in the western United States, Portland, Oregon; Phoenix, Arizona; Salt Lake City, Utah; and Denver, Colorado (Sumner, 2005). The Bandon Group objective is to provide high quality equipment, excellent customer service, and excellent sales organization professional service organization at cost-effective prices. The Bandon Group initially distributed office machine such as copiers, electronic printers and faxes, but because of their exceptional growth in sales, reputation for quality and superior service, they began expanding into information systems consulting, digital imaging, color graphics, document outsourcing and management services. By 1994, the Bandon Group had outgrown its information systems and customers were requesting more streamlined operations such as web-based interface online meter readings, online invoicing, and e-business solutions....
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...enterprise-wide/ERP projects M ARY SUM NER School of Business, Southern Illinois University, Campus Box 1106, Edwardsville, IL 62026, USA The purpose of this study was to identify the risk factors in implementing traditional management information systems projects, describe the risk factors associated with enterprise-wide/ERP (enterprise resource planning) projects and identify the risk factors in ERP projects which are unique to these projects. Some of the unique challenges in managing enterprise-wide projects which were highlighted through the ndings included the challenge of re-engineering business processes to ‘ t’ the process which the ERP software supports, investment in recruiting and reskilling technology professionals, the challenge of using external consultants and integrating their application-speci c knowledge and technical expertise with existing teams, the risk of technological bottlenecks through client-server implementation and the challenge of recruiting and retaining business analysts who combine technology and business skills. Introduction In the past few years many organizations have initiated enterprise-wide/ERP (enterprise resource planning) projects using such packages as SAP, Peoplesoft and Oracle. These projects often represent the single largest investment in an information systems (IS) project in the histories of these companies and, in many cases, the largest single investment in any corporatewide project. These enterprise-wide/ERP projects bring...
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...| SaaS Technology for SMEs | Kriti Soral | Table of Contents Introduction 2 Small and Medium sized Enterprises 2 SMEs in India 3 SMEs and ERP 3 Barriers to implementation of ERP systems in SME’s 4 Strategies used 5 Saas Technology 5 Advantages of SaaS for SMEs 6 SaaS Vendors 7 Case Studies 7 SAP for 10 Users Company- Heckler & Koch GB 7 SaaS ERP for Oxford Bookstore 9 References 10 Introduction Small and Medium sized Enterprises (SMEs) can mostly be considered as responsible for driving the competition prevailing in economic sectors. The definition and standards of a SME is different for different countries. These enterprises play an important role in setting the market trends and with this a need of using Enterprise Resources and Planning systems (ERP) for optimizing and automating their traditional business processes has aroused. But often ERP systems development, implementation and maintenance are very costly which makes it difficult for SMEs to use them. As a solution to these problems ERP system vendors now offer all the facilities of ERP system to the company without actually installing the hardware and software on the client side and this facility is referred to as Saas technology. This paper discusses SMEs of India, barriers of implementing ERP in SMEs, strategies used by ERP vendors and brief description of SaaS technology. Small and Medium sized Enterprises SME sector has been identified as an accelerator for economic growth...
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...ENTERPRISE RESOURCE PLANNING SYSTEMS CHAPTER OBJECTIVES 1. Develop an understanding of how ERP systems can improve the effectiveness of information systems in organizations. 2. Understand the business benefits of enterprise resource planning (ERP) systems. 3. Understand the history and evolution of ERP. CHAPTER OUTLINE 1. A Foundation for Understanding Enterprise Resource Planning Systems a. The Emergence of Enterprise Resource Planning Systems 1. What is ERP? 2. The Evolution of ERP 3. The Integrated Systems Approach b. Business Benefits of ERP c. ERP Modules d. ERP Design Alternatives e. The Business Case for ERP 1. Cost-Benefit Analysis for ERP 2. Can ERP Provide a Competitive Advantage? f. The Challenge of Implementing an ERP System g. Summary ANSWERS TO END-OF-CHAPTER QUESTIONS Questions for Discussion: 1. Use on-line library databases to identify articles in trade publications which provide case studies of ERP implementations. These articles may provide some insight into each of these questions. a. How widespread is the use of ERP across certain industries? b. What are the benefits reported from implementing ERP? c. What are its limitations? 2. Research and learn about the implementation of ERP. Use trade publications and on-line library databases (e.g. ABI Inform, ProQuest, First Search, Wilson Select Plus, available through your library) to conduct a search for articles. a. Find a success story of ERP implementation. What factors...
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...Knowledge Management 3 1.1 The Influence of Technology- Applications in the Workplace 3 1.2 Business-Information Technology (IT)Alignment 3 1.3 Aspects of Knowledge Management 4 1.4 Knowledge Strategy – IT Alignment is achieved through the completion of four main steps: 5 1.5 HP’s Knowledge Management Programme 5 1.6 KM Approaches: 6 1.7 Aligning Existing Information Systems with Corporate Goals: 7 2.0 Knowledge Management Integrating Information 8 2.1 Knowledge Management Systems at HP 8 2.2 Implications and Applications 9 2.3 Infrastructure and Collaborative Technology 9 2.4 Building a Knowledge Management Rationale 9 2.5 Knowledge Resources 10 3.0 Challenges faced by HP 11 3.1 Obstacles to KM Implementation 12 3.2 Importance of Organizational Knowledge 12 3.3 Knowledge Management Models 13 4.0 Advantages of adopting new technologies: 15 4.1 Brand identity and Brand loyalty: 15 4.2 Role of Information Systems in establishing Brand Identity & Brand Loyalty: 15 4.3 Social Media and its benefits to organizations: 17 4.4 Threats on over reliance of Information Systems: 18 Wrapping Up 19 5.0 Bibliography 20 1.0 What is Knowledge Management Knowledge Management is a project or framework intended to generate, capture, allocate and control knowledge towards the accomplishment of the organization. This is easily said than done. Organizing a Knowledge Management project obliges plentiful changes and support at all levels of the organization...
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...Sun Microsystems case 8-10-99 Sun Microsystems: Integrating its Own Enterprise Kenneth L. Kraemer and Jason Dedrick August, 1999 1 Sun Microsystems case 8-10-99 2 Table of Contents Executive Summary 3 I. INTRODUCTION 4 II. COMPETITIVE ENVIRONMENT 5 III. BUSINESS STRATEGY 8 IV. ORGANIZATION OF BUSINESS ACTIVITIES 11 V. INFORMATION TECHNOLOGY IT organization IT architecture Business applications IT infrastructure Web-based applications Value added of IT innovations 16 16 17 19 20 20 22 VI. FIRM PERFORMANCE 24 VII. CONCLUSIONS 27 References 30 List of Figures Figure 1 Sun's vision for the future of networked computing Figure 2 Sun Microsystems' organization Figure 3 Sun Microsystems' extended value chain Figure 4 Sun's IT organization Figure 5 Sun's IT applications along the value chain Figure 6 Sun's profitability Figure 7 Sun's market valuation 31 12 15 16 21 26 26 List of Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Worldwide workstation and server market shares, 1992 and 1997 Worldwide Unix market shares, 1998 Illustrative large Sun customers by industry segment Sun's SG&A as percent of revenue, 1993-1998 Sun's IT resources Description of web-based applications by value chain segment Sun's comparison with industry performance Sun's financial performance, 1989-1998 6 6 7 8 17 23 24 25 Sun Microsystems...
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...resource planning (ERP) is a business management software—usually a suite of integrated applications—that a company can use to collect, store, manage and interpret data from many business activities, including:- Product planning, cost and development Manufacturing or service delivery Marketing and sales Inventory management Shipping and payment ERP provides an integrated view of core business processes, often in real-time, using common databases maintained by a database management system. ERP systems track business resources—cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and payroll. The applications that make up the system share data across the various departments (manufacturing, purchasing, sales, accounting, etc.) that provide the data.[1] ERP facilitates information flow between all business functions, and manages connections to outside stakeholders.[2] Enterprise system software is a multi-billion dollar industry that produces components that support a variety of business functions. IT investments have become the largest category of capital expenditure in United States-based businesses over the past decade. Though early ERP systems focused on large enterprises, smaller enterprises increasingly use ERP systems.[3] The ERP system is considered a vital organizational tool because it integrates varied organizational systems and facilitates error-free transactions and production. However, ERP system development...
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... June 2005 Do organizations have IT Strategies? A Study on how organizations describe their IT Strategies. Masters Thesis in Business Administration (FED 006) Author Stephen Rupia Lyabandi Executive Summary Title: Do organizations have IT Strategies? A Study on how organizations describe their IT Strategies. Author: Stephen Rupia Lyabandi Tutor: Anders Hederstierna Problem: The research problem of this study is lack of insight on how organizations describe their IT strategies in relation to other strategies. IT strategy continues to be a major challenge for Information Technology intensive organizations and managers. Over the last two decades, the way researchers on information systems have viewed and analyzed IT strategy in organizational systems has not significantly been modified. Recent studies show that one of the main problems is that the concept of IT strategy has been around for nearly two decades and although many organizations have been using it, the meaning and reference of the idea remains elusive. Those who have attempted to define it have not reached an agreement. Purpose: The purpose of this study is to define the problem and explore whether organizations have IT strategies, and how these are describe in relation to other strategies. This research study also investigates how these organizations incorporate IT...
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...ON ERP Implementation-Procedures, Issues, Challenges & Failures Introduction An Enterprise Resource Planning (ERP) system is an integrated computer-based application used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders. Built on a centralized database and normally utilizing a common computing platform, ERP systems consolidate all business operations into a uniform and enterprise-wide system environment. An ERP system can either reside on a centralized server or be distributed across modular hardware and software units that provide "services" and communicate on a local area network. The distributed design allows a business to assemble modules from different vendors without the need for the placement of multiple copies of complex and expensive computer systems in areas which will not use their full capacity. To be considered an ERP system, a software package should have the following traits: ➢ Should be integrated and operate in real time with no periodic batch updates. ➢ All applications should access one database to prevent redundant data and multiple data definitions. ➢ All modules should have the same look and feel. ➢ Users should be able to access any information in the system without...
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...Enterprise Resource Planning (ERP) system Implementation-Procedures, Issues, Challenges & Failures An Enterprise Resource Planning (ERP) system is an integrated computer-based application used to manage internal and external resources, including tangible assets, financial resources, materials, and human resources. Its purpose is to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders. Built on a centralized database and normally utilizing a common computing platform, ERP systems consolidate all business operations into a uniform and enterprise-wide system environment. An ERP system can either reside on a centralized server or be distributed across modular hardware and software units that provide "services" and communicate on a local area network. The distributed design allows a business to assemble modules from different vendors without the need for the placement of multiple copies of complex and expensive computer systems in areas which will not use their full capacity. To be considered an ERP system, a software package should have the following traits: - Should be integrated and operate in real time with no periodic batch updates. - All applications should access one database to prevent redundant data and multiple data definitions. - All modules should have the same look and feel. - Users should be able to access any information in the system without needing integration...
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...organizational change context. The framework considers such factors as user resistance and organizational culture that can influence the applicability and implementation success of the techniques. After tracing the history of management accounting beginning in 1850, accounting scholar Robert S. Kaplan comments, "Despite considerable change in the nature of organizations and the dimensions of competition during the past 60 years, there has been little innovation in the design and implementation of cost accounting and management control systems." (1) All the practices employed by companies and described in management accounting textbooks had apparently been developed by 1925, despite major changes in the nature and operations of organizations. To develop the field of managerial accounting, Kaplan and others encouraged academics to conduct field research and case studies "to describe and document the innovative practices that seem to work for successful companies." (2) The pendulum swung in the other direction over the next decade as a plethora of new "techniques" in the management accounting area, for example, activity-based costing (ABC), Just-in-Time (JIT), and total quality management (TQM), subsequently found their way into general acceptance. Critics assert, however, that these management accounting techniques overlap and amount to "reinventing the wheel" every few years. (3) The objective here is to assimilate into one framework several factors that...
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...HALL MA NAGEMENT INFORMATION SYSTEMS TITLES MIS: Brown/DeHayes/Hoffer /Martin/Perkins, Managing Information Technology 6/e © 2009 JessuplValacich, Information Systems Today 31e © 2008 Kr oenke, Using MIS 21e © 2009 Kr oenke, Experiencing MIS © 2008 Laudon/Laudon, Management Information Systems 10le © 2007 Laudon/Laudon, Essentials of Management Information Systems 81e © 2009 Luftman et aI., Managing the IT Resource © 2004 Malaga, Information Systems Technology © 2005 McKeen/Smith, IT Strategy in Action © 2009 McLeod/Schell, Management Information Systems 10le © 2007 McNurlin/Spr ague, Information Systems Management In Practice 7Ie © 2006 Miller, MIS Cases: Decision Making with Application Software 41e © 2009 Senn, Information Technology 31e © 2004 Database Management: BordoloilBock, Oracle SOL © 2004 Bordoloi/Bock, SOL for SOL Server © 2004 Fr ost/DaylVanSlyke, Database Design and Development: A Visual Approach © 2006 Hoffer/Prescott/Topi, Modern Database Management 91e © 2009 Kroenke/Auer, Database Concepts 31e © 2007 Kroenke, Database Processing 10Ie © 2006 Perry/Post, Introduction to Oracle10g, © 2007 Per ry/Post, Introduction to SOL Server 2005 © 2007 Systems Analysis and Design: Hoffer /GeorgelValacich, Modern Systems Analysis qnd Design 5'/e © 2008 Kendall/Kendall, Systems Analysis and Design 7Ie © 2008 Valacich/George/Hoffer, Essentials of Systems Analysis and Design 31e © 2006 Object-Oriented Systems Analysis and Design: Geor ge/Batr...
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