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Case Study Iv

In: Business and Management

Submitted By viczeva
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Case Study – Motor Parts Corporation

At first, I was under the impression that this case study was about a moral dilemma. Whether firing Al during this time of need would be the right thing to do, despite it being necessary for the company to continue its success. But after reading the book I can see how this case study doesn’t have to be about right or wrong, but instead about how communication can be an important tool within an organization.

Motor Parts Corp. (MPC) is running a business, and therefore needs to be operating at 100% at all time. Business doesn’t rest, and any sort of distractions can be the difference between a revenue gain and loss. As president of MPC, Bob Marvin, has one objective over any other, and that it to make his company profitable in order to avoid a takeover. Although one cannot be a machine, and make decisions based solely on numerical data, I can relate to the frustration that bob must feel with Al’s low level of performance.

Then again, one cannot help but to feel for Al and his situation with his wife. Any one facing such a difficult time would most certainly not be at his 100%. Such a large family problem would create stress that I cannot even begin to imagine, and frankly, it would be completely normal to put business as a secondary thought. Furthermore, like Al, I would also expect friends and family to be supportive of my needs. Al has been performing for years, and this type of performance commands some sort of loyalty from MCP. Companies need to be willing to help their employees as much as they can during difficult personal times in their lives. This will create loyalty from employees who will put in an extra effort once their personal situation has passed.

When you think about it, both Al’s and Bob’s views are correct. Both of them have a legit reason to think like they do, and both of them are entitled to

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