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Case Study: Magrec, Inc.

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Chapter 4 Case Magrec, Inc.
1. Place yourself in the role of the manger. What should you do now? After considering what happened, would you change any of your behaviors?
I would indicate a genuine desire to work through the matter. Then I would express the need to come to an understanding and agreement of working together as a team from now and forward. After meeting with Dinah, I would thank her for bringing the Partco matter to my attention. Next thing I would do is express how I truly respect her strong feelings and beliefs behind her actions regarding the Partco matter. Then I would specify that if she felt that powerfully about her action she should have come to me again or another manager within the business. She should have not contacted the customer direct. By contracting the customer directly with the matter cause a ripple effect in the customer base. The company has hurt an excessive financial hardship. I would propose to her that we could have spoken about the matter with Partco in a way that would have made them aware of our mistake.
2. Do you think Dinah was right? Why or why not? If you were she and you had it to do all over again, would you do anything differently? If so, what and why? Every company should truly explain to each employee what ethics is. Ethics-is a set of principles of right conduct. Do you think Dinah was right? I strongly feel like Dinah was right. Dinah brought Pat the file knowing that there was an ethical and legal violation with what MagRec was doing. Some people my think that Dinah is doing the right thing by showing her supervisor the file and reporting this through her chain of command. If I were Dinah, the only thing differently I would have done was take the folder file to Mr. Leed once I learned that it was not reported to him. This way MagRec Organization still has the chance to address it and resolve what had...

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