...MGMT 3720 Assignment #1 An evaluation of this selective case study reveals a work environment at the Wilson Construction Company with a discussion between an employee and his supervisor. The employee, Walt Henderson, works at WCC as a drafting technician. He has brought his personal project from home to work on during assigned work hours. His supervisor, a man, named Ken, feels that this sets a poor precedent for the other employees and reminds him that his actions are inappropriate. Walt counters this by commenting that he has not only already finished his assigned work, but also worked while home to finish other company materials. He feels that this should entitle him personal time at work since he gave up time at home for company work. This case study is an excellent example of how attitudes, mainly Walt’s toward his use of time, play an important part in actions, feelings, and behavior in the workplace. Attitudes at work, such as Walt’s about his use of company time both at home and at work, are evaluative statements about objects, people, or events in the workplace. In this paper, I will evaluate the situation at work concerning Walts attitude related to work, his boss, and his time spent at home and work. I will also evaluate Walt’s discourse in order to try to predict his future behavior at work. In conclusion, I will suggest alternative ways on how Walt’s supervisor, Ken, should handle the manner in which Walt’s attitude affects his performance at work...
Words: 1039 - Pages: 5
...ARCTIC MINING CONSULTANTS Case Synopsis Arctic Mining Consultants is a mining company that deals with mineral exploration. In this case study, the project given is staking 15 claims in Eagle Lake, Alaska. The project Manager was Tom Parker, who has a wide experience and specialized knowledge in all nontechnical aspects of mineral exploration. He is a geological field technician and field coordinator for Arctic Mining Consultants. He assigned his previous field assistants John Talbot, Greg Boyce and Brian Millar to help him complete the project. The job required them to stake at least 7 lengths each day in order to be completed on time. However, the whole team has became very tense and agitated, especially Tom Parker, as the deadline was just around the corner and there’s still many to be finished within the limited time. The problem became worse with the way Tom managed and treated his team. The only motivation to the team was the $300 bonuses promised by the company when the job is done on time, otherwise, they might wished to give up already. This happened because working as a field assistant and in long-working hours only giving them low wages, which is considered unreasonable compared to what they have to do. During the eight hard days, everything had actually proved the strengths and weaknesses of each of the team members, including Tom. Case analysis symptoms 1) What symptom(s) exist in this case to suggest that something has gone wrong? The symptom(s) to suggest...
Words: 2346 - Pages: 10
...Case Study For Organizational Behavior Submitted by: Varun Paruchuri BM11059 OB Case Study Joining XLRI after having worked in an organization (Infosys) for close to three years is one of the best things that have happened to me in my life. I was filled with boundless joy and happiness when I got to know that I had made it to XLRI. After having joined here, I was very happy to come back to studying and college life again. Everything here was excellent, the infrastructure, the faculty and the environment to learn. Subjects like Organizational Behavior highlighted the importance of being not only a good manager who is very good technically but also a good human being before anything else. It aimed to create responsible individuals who are sensible, knowledgeable and are good citizens in the society to whom everybody can look up to in their lives. Various topics were taught to us in the class and the point was driven home through effective use of real life examples, creative games and other modern teaching tools. The focus was not on the marks scored in the exam but on the learning and experience gained in the classroom. I have collated the learning’s that I have gained during the course of my stint with OB (I sincerely hope this is not the last one) below. I’m sure that as you read along, you would notice a certain trend in the learning and it indicates my progression gradually...
Words: 7907 - Pages: 32
...According to Follet, “Management is the art of getting things done with and through people. Management is both mixture of art and science. Art denotes the ways and style of individual to do the things. Science is quantifiably proven by principles and theory. Management is both art and science. Getting things done with and through people tactically, it is art. And as we know management is guided by different principles and theories. It consist of process like planning organizing, controlling. So we can say management is science as well. The managers should adopt the situational approach, cope with environment, working with others, now how his art will support him, he will do the Task accordingly. By using his art he will be able to achieve organizational objective. For this he has to follow scientific method being guided by theories and principles. Can managers be developed? Yes of course managers are developed. Someone would say mangers are born but I would say managers aren’t born they are made. One can be a manager if he has a quality inside him. To be a manager one need to learn about the managerial issue from the grass root level. Managers are the one responsible to get the maximum output from optimum utilization of resources he is provided with. Learning is the way that leads a person to the position of manager. For example some has entered into hotel organization in junior assistant position. Now he can learn the way of working, learn about the norms and culture of organization...
Words: 683 - Pages: 3
...John Mackey discusses Whole Foods core values emphasizing collaboration among their employees and their management teams. Whole Foods expects their managers to hire qualified staff; they entrust these decisions to their management team. One objective of the organization is to cultivate staff which are well trained and content with their work environment. An organization of well trained employees will ultimately lead to a content workforce, this benefits the organization, ensuring outstanding customer service, positive brand recognition, increase sales and profitability. This approach should make the employee feel valued and in most cases I believe it does, there will always be the outliers, people who will not be a happy no matter what is done for them. These individuals will need to be dealt with on an individual basis, it is consistent with the 80/20 rule; if 80% of your workforce is happy then you are doing a good job. . Mackey speaks about having a heroic purpose, changing the world for the good. His organization participates in fair trade, animal compassion,(seeking better conditions for farm animals), and 5% donations day, this helps build positive relationships which benefits the organizations reputation.(site reference). Large corporations should give back to the community and the environment, since Whole Foods deals with produce, live stock, should be conscious of the environment. Does this appeal to most customers, it depends on the customer. In these...
Words: 434 - Pages: 2
...Organizational Behavior's Assessment إعداد الطالب عبيدة عبد الرحمن ازكاحي C3 | obaidah_67399 | إشراف الدكتور الأسئلة والأجوبة: أ- ما هي المشكلات التي تعاني منها شركة صناعة الإغذية. يوجد عدة مشاكل تحيط بالشركة ومنها: 1- بما أن حوالي 35% من موظفين الشركة من النساء ومنتجات الشركة هي عبارة عن منتجات الكونسروه واللحموم المجمدة فإن بعّد الشركة عن مركز المدينة ( 20 كم ) هي المشكلة الأكبر التي تواجه الشركة. 2- انخفاض المبيعات والنمو على الرغم من وجود مندوبي المبيعات. 3- الصراع بين مدير المالي الذي يسعى لتحقيق هدفة لخفض التكاليف 25% وخصوصاً في الرواتب والمكافآت وبين مدير الموارد البشرية الذي يرى بالقوة العاملة رأس مال فكري قادرة على حل مشكلة انخفاض المبيعات. 4- عدم وجود هدف واضح للشركة ووجود مشكلة تخطيط لعدم وجود رئيس اداري للتنسيق والاتصال بين الأقسام لتوحيد وتحديد الأهداف. ب- أين تضع المديرين الاربعة فيما يتعلق بمستويات التطور في نموذج القيادة الموقفية؟. مع التعليل. حسب نظرية القيادة الموقفية يمكن ترتيب المدراء فيما يتعلق بمستويات التطور: 1- محمد الأحمد تركيز مرتفع على المهام ومرتفع على العلاقات وذلك بسبب قضاء معظم وقته لوضع خطة طويلة الأمد لتطوير نموذج فعال لاتخاذ القرارات حول الإنفاق المستقبلي على المعدات والمباني وكما يراه زملائة كفؤاً. 2- السيد معاذ رئيس قسم المبيعات والتسويق: تركيز مرتفع على المهام ومرتفع في العلاقات: بسبب وضع خطة وهدف واضح وهو زيادة المبيعات السنوية للشركة بنسبة قدرها 15% كما أنه يريد الارتقاء باتباعه إلى إنتاجية عالية، على الرغم من أن زملائه يروه لا يفهم تماماً كيفية عمل شركة متخصصة بصناعة الأغذية لكن زادة نسبة...
Words: 1284 - Pages: 6
...In 2003, Kimberly-Clark, the maker of paper products including Kleenex, Huggies, and Depends, announced it was creating a radical new structure to shore up underperforming parts of its business by restructuring its products into three categories. The categories were “grow,” “sustain,” and “fix” – somewhat unconventional categories. They weren’t devised based on product type, customers, or geographic locations in which they sold, but instead on the perceived strength of the product themselves. Background Kimberly, Clark and Company was established in 1872 by four young businessmen, John A.Kimberly, Havilah Babcock, Charles B.Clark, and Frank C.Shattuck. Based in Neenah, Wisconsin, the company initially manufactured paper, but over the years it began to branch out, broadening into the personal hygiene consumer products area to compete with companies like Procter & Gamble. In 1978, Kimberly-Clark introduced what would become its top seller: Huggies disposable diapers. Huggies were an instant hit and soon became the nation’s number-one brand. In the next two decades, Kimberly-Clark introduced Depends for adults, training pants for toddlers, and merged with Scott Paper, a leading maker of toilet paper and paper towels. Today, the merged company sells its products in over 150 countries around the world. In about 80 of those countries, it holds the number-one or number-two spot in the marketplace. Restructuring Problems Like many corporate mergers, the merger between Kimberly-Clark...
Words: 309 - Pages: 2
... Nov 26, 2012 MGT301 Personality and Perception Case Study 1. People are born different, with distinctive personalities and attitudes. Some are optimistic or pessimistic, active or passive, calm or agitated and so on. Such diversity in personalities, in addition to the culture that individuals are attached and raised by, affects their attitudes and thus their perception. Therefore, personality plays a role in defining people’s reactions and behaviors to events around them. In the case, “Differing Perceptions at Clarkston Industries”, the manager Susan contemplates the problem of Jack, a new employee she hired. Jack was hired directly after he left prison, given a chance by Susan who in turn passed through a similar situation in the past. Later then, Jack was accused and suspected of stealing money by his fellow coworkers who perceived such an incident on previous records that is he staying in prison. On the other hand, Susan had ambivalent thoughts and was disturbed. She perceived the problem considering Jack and avoiding muddling up with perception shortcuts such as stereotyping and Halo effect along with reflecting on the reaction of other employees to her decision. 2. In my opinion, Susan should not fire Jack for two reasons. The first reason is that Jack, as mentioned in the case, is a hard working and capable worker who appreciated the chance he was given. Second, disregarding if it is true or...
Words: 324 - Pages: 2
...world. Since then the technical expertise and facilities of SLN Dockyard have improved tremendously to become one of the best ship repair facilities in the country. 1.2. Background The technical organization of Dockyard is headed by a Marine or an Electrical Engineer of the rank of Commodore designated as Commodore Superintendent Dockyard. Two deputies function as departmental heads of Marine and Electrical/Electronic Engineering Departments. The technical organization is comprised of two main branches and sub departments. 2. Organizational behavior (OB) Organizational behavior (OB) is the study of what people think, feel, and do in and around organizations. Its focus is on employee behavior, decisions, perceptions, and emotional responses. The prime aim of any organization, irrespective of whether it is private or public, is to increase the output in all desirable. Organizational Behavior is concerned with the study of what people do in an organization and how their behavior affects the organizations performance 1 2.1. Organizational Behavior Trends There are many trends...
Words: 3060 - Pages: 13
...ORGANIZATIONAL BEHAVIOR INTRODUCTION: A person, on hearing this term, would surely think of an individual’s behavior in an organization or his work place, and that’s true even. But, there’s something more to it. If I were to describe Organizational Behavior in a compact manner, I would say that OB is nothing but “Perception and Handling”. Perception- of what a person perceives about him/her own self and others, and Handling-about how he handles and behaves in various situations, be it in an organization or outside it. It’s a study of one’s own self and creation of a broad and holistic perspective. PERSONAL LEARNING: When we were first exposed to Organizational Behavior as a subject in our management education, like most of the people even I had apprehensions about it. Most of us failed to understand the need of OB as a subject and thought it to be more of practical in nature rather than theoretical. We used to think that how can a person be taught how to react and how not to react in a particular situation, merely through reading books? But gradually our perception changed. (And this is what OB is all about – PERCEPTION). As the course progressed, we started relating it to ourselves. Though most of us do not have any experience or exposure to organization, but we could relate it to our past experiences. The way how we perceive people, situations, and surroundings and how most of the times we end up being wrong and mistaken. When I entered a b-school, or even my graduation...
Words: 1256 - Pages: 6
...European energy markets. - Ongoing research in General Management, Organizational Behavior, Technology and Operations Management, and Entrepreneurial Management. - ERC case interviews and field research in Austria, Belgium, Denmark, France, Spain, Sweden, and Switzerland, Selected events: Glocoll Program on campus; MBA events in Munich, Frankfurt, Paris and London; the European Area Conference; CSR Conference in Brussels; EAB meeting in Milan; L'Etudiant Conference in Paris; ELC Meeting in Geneva. It is with mixed feelings that we say farewell to our Research Associate, Mr. Karol Misztal. Karol first joined the ERC in 2010, and quickly became a valuable member of our team. We are thankful for his contributions to our organization and, undeniably, he will be deeply missed. Please join us in wishing Karol the very best of luck and success in all his future endeavors. We were also very fortunate to welcome two outstanding Harvard College students to the ERC team for a two-month internship: Ms. Nina Chen and Mr. Roland Yang. We would like to thank them for their great work and we wish them all the best for their future careers! br> And to all of you, Happy Holidays and best wishes for 2014! Newly Released Cases Case study "FX Risk Hedging at EADS" Co-authored with Professor Carl Kester, FIN, this case describes how, in 2008, EADS, the European aerospace group that owns Airbus, was faced with the decision of how best to hedge against the risks stemming from a large and...
Words: 1545 - Pages: 7
...30 Introduction to Business Summer 2015 04-75-100-Section 30 Introduction to Business Summer 2015 Class meetings: | Tuesdays: 7:00 to 10:00 p.m. (OB B14) | Professor: | Prof. Nicole Anderson | Office: | Room 118 OB | Office hours: | Tuesdays, 5:30PM – 7:00PM | E-mail: | nsleiman@uwindsor.ca | Secretary:Office: | Ms. May NhanRoom 405 OB | E-mail: | nhan@uwindsor.ca | Teaching Assistants: | To Be Assigned | | | This course will familiarize students with business including marketing, operations, finance, accounting international business and human resource management. By the end of the course students should develop a general understanding of business including but not limited to its various applications and forms, key challenges to ethical decision-making, key success factors for a career in business, and the impact on, and the impact of, business on political, legal, social, cultural and economic environments. Methodology This class follows a lecture-discussion format. Students are expected to be prepared to discuss readings assigned for each class. With only limited time to meet during the semester, is it essential that students be prepared to engage, participate and contribute in each session. Lectures and readings will be supplemented by discussion, videos, and case studies, which apply concepts to real-world situations. Textbook, Other Materials and Course Web Site * Bissonette, G. 2012. Business: Strategy, Development...
Words: 4348 - Pages: 18
...CASE 1 An Overview of Organizational Behavior Difficult Transitions Tony Stark had just finished his first week at Reece Enterprises and decided to drive upstate to a small lakefront lodge for some fishing and relaxation. Tony had worked for the previous ten years for the O’Grady Company, but O’Grady had been through some hard times of late and had recently shut down several of its operating groups, including Tony’s, to cut costs. Fortunately, Tony’s experience and recommendations had made finding another position fairly easy. As he drove the interstate, he reflected on the past ten years and the apparent situation at Reece. At O’Grady, things had been great. Tony had been part of the team from day one. The job had met his personal goals and expectations perfectly, and Tony believed he had grown greatly as a person. His work was appreciated and recognized; he had received three promotions and many more pay increases. Tony had also liked the company itself. The firm was decentralized, allowing its managers considerable autonomy and freedom. The corporate Culture was easygoing. Communication was open. It seemed that everyone knew what was going on at all times, and if you didn’t know about something, it was easy to find out. The people had been another plus. Tony and three other managers went to lunch often and played golf every Saturday. They got along well both personally and professionally and truly worked together as a team. Their boss had been very supportive...
Words: 1713 - Pages: 7
...Inter American University of Puerto Rico Metropolitan Campus Economic and Administrative Sciences Division School of Business Administration Graduate Program Project Management Helps IT Group Grow More User-Friendly Study Case # 1 By: Karla M. Ramos Y00047695 BADM 5100 Profa. Olga Maldonado Our case study introduces an emergent problem faced by Capital Region Health Care (CRCH) in regards to its Information Technology Services (ITS) group. The article presents the current work mechanism used by the ITS unit on their beeper system, thus unveiling the lack of organization within the unit. The problem seemed to arise from the fact that the ITS group was fundamentally a technology-driven shop, the lack of communication between the group and its users and the absence of knowledge about the human. After many incidents had taken place the CIO, Deane Morrison, took noticed and decided it was time to change the culture of the ITS group and branch into a more customer service oriented system. In order for us to tackle this organization scarcity of customer service, we must understand what is organizational behavior. Robbins and Judge (2011, p.43) describe it as a field of study that investigates the impact that individuals, groups, and structures have on behavior within organizations, for the purpose of applying such knowledge toward improving and organization’s effectiveness. Another important concept we must understand is that of organizational culture, Robbins and...
Words: 1161 - Pages: 5
...An Analysis of Case Studies Prepared by Rafiqul Alam Khan Rakibul Haque Department of Finance Page 1 Dhaka, June 05, 2014 Acknowledgement All the praise and appreciation to Allah, the most merciful and beneficent who has enabled us to submit this humble work. We would like to express our special thanks and honour to our course teacher, Sonia Munmun, who guide us in every minute whenever we sought, and who showed us the right track to conduct the study. Finally, we would be happy if the findings of this study could make any contribution in the field of business efficiency. Department of Finance Page 2 Table of Content 7 Abstract Chapter 01: Context and Rationale Preludes: the General Scenario Rationale of the Study Objectives Methodology: Primary & Secondary Sources Limitation Chapter 02: Framework of Case Study Chapter: Foundations of Group Behavior Case Incident 1 Case Incident 2 Chapter: Understanding Work Teams Case Incident 1 Case Incident 2 Chapter 03: Conclusion & Recommendations Conclusion Findings References Department of Finance 8 8 9 9-10 10 11-14 15-17 17-19 20-21 22-24 25-28 29 30 30 Page 3 Abstract Organizational Behavior (OB) is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization...
Words: 5326 - Pages: 22
