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Case Study on Ibm

In: Computers and Technology

Submitted By nikunjdesai7
Words 341
Pages 2
This case study shows that Western Digital deployed the Vigilant Information Systems to improve its business processes, quick response to customer changes and survive global industry. Western Digital is one of the leading manufacturers of hard drives globally. It was very important for them to change their business processes as well as change their customer services with ever changing cutting edge technology.
Vigilant Information System implemented by Western Digital had enterprise vigilance capabilities for monitoring the internal processes and using the real time filtered information relevant for bringing improvement to its business. Vigilant Information System supports business intelligence applications to analyze data from various sources and management dashboards that automated the alerting process and provide the means for responding at different levels of enterprise. Whenever data is updated, the active database analyzes the data. If the present conditions are fulfilled, then the system will produce an alert. This reduces the response time. By deploying the vigilant information systems, Western Digital was able to track its business processes in all the departments, providing them with decision making capabilities and that to with corrective measures.
Western Digital has various office locations and it was not possible for the managers to obtain the real time data of production, component inventories and availability of work station. After the deployment of Vigilant Information System the manager had access to the real time information for these components. The visual analytics issues in Western Digital were solved after the introduction of dashboard over the business enterprise. The dashboard provided not only the visual analytics but it also provided them with an easy excess to the real time information across all the office location. The dashboards were

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